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Creating agentless outbound campaigns to support Medicaid unwinding efforts

AWS Public Sector Blog

To address these staffing shortage issues and make sure members get their communications needs met, SMAs can use AWS and cloud technology to introduce automation into their outreach process. Agencies can configure the Amazon Connect Outbound Campaign solution to use agents or function agentless.

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Automating multi-channel communication for school bus delays

AWS Public Sector Blog

Communication with parents is a must for school districts. However, some challenges can hinder streamlined and immediate exchange of information, like when a school encounters an unforeseen event, especially during times of low-staffed administration like before and after school hours. Enable outbound campaigns 1.

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CFP: Journal of Advancement, Communication, and Development in Academic Libraries #OpenAccess

A Library Writer's Blog

The Journal of Advancement, Communication, and Development in Academic Libraries (open access journal) publishes articles that offer strategies and case studies for practical application of strategic fundraising and communication in academic libraries. Share a new role or position, new campaign, completed project, etc.

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Effective Library Internal Communication Is Not Impossible! Libraries Share Tips for Keeping Staff Up to Date, Engaged, and Happy

Super Library Marketing

This happened because we had a messy, unorganized internal communications strategy. If we were having problems getting information to staff about a fun event, we were really in trouble when it came to communicating the information they needed to do their work properly. And that was dangerous. Morale can drop.

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Cybercrime: Assume breach, never trust and always verify

Open Access Government - Technology News

These two tactics have driven cybercriminals to communicate and transact securely, setting off a chain reaction. Today, cybercrime is the biggest online threat to businesses, yet it appears that misinformation and disinformation campaigns are also trending in a similarly alarming direction.

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An Engaging Strategy for Audience Outreach

GovLoop

And agencies should realize that their audiences are ever-changing, said Carolina Prieto, Solution Advisor for Digital Communications with Granicus, a company that provides digital experiences to help agencies better serve their constituents. We want to be collecting information and being super-strategic about what it means,” Prieto said. “We

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Library Cracks the Code on How To Tell Stories to Stakeholders: They Use Email! Here’s How Their Targeted Newsletter Works

Super Library Marketing

News releases in the local media, flyers in branches, our website and social media platforms – those are great ways to get information out,” explains Claudine. “We DML tailors the information to reflect the topics of utmost importance to these readers. Claudine’s team is also working on a new branding campaign called Free to Belong.