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Automating multi-channel communication for school bus delays

AWS Public Sector Blog

Communication with parents is a must for school districts. In this blog post, I walk through how to set up a solution that enables school districts to notify a targeted group of parents about school bus breakdowns and delays via the parent’s preferred method of communication (i.e., Enable outbound campaigns 1.

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An Engaging Strategy for Audience Outreach

GovLoop

And agencies should realize that their audiences are ever-changing, said Carolina Prieto, Solution Advisor for Digital Communications with Granicus, a company that provides digital experiences to help agencies better serve their constituents. For example, asking a website visitor, How often do you text different providers in your area?

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October is Cybersecurity Awareness Month: Are you prepared?

Open Access Government - Technology News

This is often through phishing attacks, where individuals are targeted with fraudulent communication that tricks them into clicking bad links, handing over sensitive information, or installing malware. Awareness Campaigns & Training. What are awareness campaigns? These attacks are easily preventable.

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Award-Winning Library Marketing Team’s Advice for Promotional Success: “Try New Things. Fail. Try More Things.”

Super Library Marketing

The chief of Marketing, Communications, and Strategy for the Enoch Pratt Free Library , she called back to Baltimore and put her team on speaker phone. Like many libraries, Enoch Pratt really had a challenging time communicating with patrons during the Covid lockdown because of the digital divide. Go find them!” P.S. Want more advice?

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Survey Says: A Midwestern Library Marketer Shares Her Library’s Secrets for Uncovering Patron Motivations

Super Library Marketing

Jenie now works as Marketing and Communications Manager for the library. This year, she co-led a team of five people during a major project: a survey of their community. We talked on radio programs, developed videos, e-newsletters, postcards with QR codes, and social media campaigns. It was the hub for all the content and links.

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Supporting state agencies with Medicaid unwinding outreach: Creating a multi-lingual two-way messaging system

AWS Public Sector Blog

However, new guidance from the Federal Communications Commission (FCC) has made an important determination to allow government agencies to use calling and texting to verify Medicaid beneficiaries’ current addresses so the reenrollment materials reach them. Architecture overview Figure 2. Build and deploy the stack 1.

Outreach 130
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Turn Your “Weakest Link” Into a “Human Firewall”

GovLoop

Require regular refreshers, and encourage participation in campaigns such as National Cybersecurity Awareness Month. CISA and the Pacific Northwest National Laboratory are developing downloadable cybersecurity training games that feature simulated threats and responses in the context of typical computer games — quests, knights, ninjas.