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Continuous monitoring and governance: AWS best practices for keeping your data secure during the holidays

AWS Public Sector Blog

Bad actors use new technologies such as generative artificial intelligence (AI) to craft more convincing phishing campaigns and social engineering attacks. Re-evaluate your on-call communication and rotation plan. Document the necessary steps, including escalation procedures, communication protocols, and the recovery processes.

Security 264
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Transforming Resident Outreach using next-generation AI capabilities

AWS Public Sector Blog

I need to submit documents to support my application, but I cant take time off work to visit an office. Citizens commonly need to submit documents to a state or local agency, but they cant take time off to visit an office in person. Concise generated summaries of complex documents simplify bureaucratic language into digestible formats.

Outreach 147
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Federal Grant Funding Update for Nonprofits (Q2 2025)

Grant Writing Made Easy

For nonprofits, this means: Higher interest rates on municipal bonds or capital campaigns. Moody’s Downgrade Compounds Instability Adding to the uncertainty, Moody’s downgraded the U.S. credit rating, which increases borrowing costs across the board. Diminished confidence in public-private partnerships.

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Creating agentless outbound campaigns to support Medicaid unwinding efforts

AWS Public Sector Blog

To address these staffing shortage issues and make sure members get their communications needs met, SMAs can use AWS and cloud technology to introduce automation into their outreach process. Agencies can configure the Amazon Connect Outbound Campaign solution to use agents or function agentless.

Campaign 130
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Improving customer experience for the public sector using AWS services

AWS Public Sector Blog

Business intelligence – You can use Amazon QuickSight to create intuitive reports and dashboards that effectively communicate insights from the forecast data. When your solution version is complete, you can create a campaign for your solution version. For document translation, you can use the batch API to translate a set of documents.

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New Mexico delivers customer-obsessed human services programs powered by AWS

AWS Public Sector Blog

Today, HSD’s texting campaigns are more sophisticated than ever. All of these [campaigns] have a virtual portion,” said Harrison. What we have to communicate is life-saving information. Do you want to talk about generative AI or write an Advanced Planning Document (APD)? Bureaucracy is tough.

Campaign 195
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House Committees’ Inquiry into National Labs Spotlights the Threat of Spear-Phishing

FedTech Magazine

A joint inquiry by the House Committee on Oversight and Accountability and the House Committee on Science, Space and Technology into a Russian hacking team’s attempts to target at least three of the Department of Energy’s National Laboratories serves as a reminder that spear-phishing campaigns remain an ever-present threat to agencies.

Housing 98