Creating agentless outbound campaigns to support Medicaid unwinding efforts
AWS Public Sector Blog
AUGUST 17, 2023
For more than a year, Amazon Web Services (AWS) has supported SMAs with in-house Medicaid expertise to identify unwinding issues and develop solutions to address them. Solution overview: Creating agentless outreach campaigns Agencies can help automate their outreach programs with the Amazon Connect Outbound Campaign solution.
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