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Simple Design Strategies for Improving Constituent Experiences With State and Local Agencies

GovLoop

So whether you’re designing workflows, developing applications, directly serving constituents or managing agency teams, you can improve citizen experiences by strengthening the Entice and Extend phases. Run “banner-ad” campaigns on your website to drive uptake. Start by designing for the least-technical citizens.

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Creating agentless outbound campaigns to support Medicaid unwinding efforts

AWS Public Sector Blog

To address these staffing shortage issues and make sure members get their communications needs met, SMAs can use AWS and cloud technology to introduce automation into their outreach process. Agencies can configure the Amazon Connect Outbound Campaign solution to use agents or function agentless.

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An Engaging Strategy for Audience Outreach

GovLoop

And agencies should realize that their audiences are ever-changing, said Carolina Prieto, Solution Advisor for Digital Communications with Granicus, a company that provides digital experiences to help agencies better serve their constituents. It’s an influx of people going in and out.” We don’t want to be guessing.

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(Contact-Free) Human Touch Helps Transform a Riverscape

GovLoop

But in the past, the city struggled to get feedback about the project from many stakeholders and constituents. That created a problem: How could the city design a community space without the input of the community? This article appears in our “ Guide to Building Constituent Engagement.”

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An Engaging Strategy for Audience Outreach

GovLoop

And agencies should realize that their audiences are ever-changing, said Carolina Prieto, Solution Advisor for Digital Communications with Granicus, a company that provides digital experiences to help agencies better serve their constituents. Its an influx of people going in and out. We dont want to be guessing.

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New Mexico delivers customer-obsessed human services programs powered by AWS

AWS Public Sector Blog

Today, HSD’s texting campaigns are more sophisticated than ever. All of these [campaigns] have a virtual portion,” said Harrison. What we have to communicate is life-saving information. Discover how government agencies across the country use AWS to better serve constituents at the AWS Cloud for Health and Human Services hub.

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(Contact-Free) Human Touch Helps Transform a Riverscape

GovLoop

But in the past, the city struggled to get feedback about the project from many stakeholders and constituents. That created a problem: How could the city design a community space without the input of the community? This article appears in our “ Guide to Building Constituent Engagement.”