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It can include applications such as community platforms that connect constituents to services and resources, open data initiatives and participatory budgeting tools. Chatbots can now speak to people in more languages, and weather alerts can be translated instantly, which means more constituents are included and served.
My role, which I really appreciate, has been in kind of translating what folks who are experiencing the program say and helping the people that run the program better understand what the impact is on the frontline,” Vogel-Ferguson told us. So, there's a lot of social supports that come through that program and that makes a difference.
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