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As state and local IT officials emerge from the difficult terrain of the past few years, they are looking forward with renewed optimism. In some cases, strengthened budgets have produced fresh opportunities, and officials across the country are pushing tech projects to improve the lives of their constituents.
In an era characterized by rapid modernization, increased constituent expectations, shrinking budgets, and unpredictable outside disruptions, localgovernments’ reliance on arcane paper-based processes drains its scarce resources and limits its ability to fully serve constituents.
Despite the abundance of modern solutions for transforming financial planning practices, agency finance and budget offices have been some of the last areas to modernize. Transparency is widely valued by agencies, stakeholders, and constituents because it provides essential insights for large-scale scenario development.
Census Bureau offers up an abundance of data that state and local agencies can use to gain insights into the shifting demographics of their constituencies, and to shape policies and programs accordingly. This article appeared in our guide, “ Going Places: Priorities for State and Local Tech.”
To meet constituents where they were, state and localgovernments needed to modernize citizen resources and services quickly and accept emerging technologies. However, agencies need buy-in, budget and strategic planning to make their city visions come together.
From budget constraints, to crime and public safety , to environmental issues, localgovernment officials deal with numerous problems on a daily basis. While tackling these problems, they must keep their constituents happy by being transparent and holding themselves to the highest standard of accountability.
AWS Marketplace helps simplify and streamline procurement for public sector organizations, enabling them to spend their budgets driving their missions forward rather than on administrative overhead. Do you have questions about how AWS can help your government agency provide innovative services for constituents?
Unlike the Federal Government, which can and does run a large budget deficit, most localgovernments are legally required to prepare a balanced budget. Because localgovernments cannot spend more than they’ve budgeted each year, preparing a budget is one of their most critical jobs.
Increased focus on constituent experience is pushing agencies to expand and redesign their digital services. Government services have lagged behind retail, but constituent expectations haven’t. But agencies, under pressure from constituents, can stumble when trying to increase digital services. Address budgeting silos.
At the end of November, a survey was released that investigated how localgovernment finance leaders feel about their current budgeting practices and their readiness to embrace modernized approaches. These results come from higher performing organizations based on surveying GFOA’s distinguished budget award winners.
The state’s Human Services Department (HSD) manages a budget of $7 billion of state and federal funds as it works to transform the lives of 800,000 low-income New Mexicans. Discover how government agencies across the country use AWS to better serve constituents at the AWS Cloud for Health and Human Services hub.
The rise in cybersecurity threats means city, county, and education leaders must consider how best to protect constituent and student data, financial information, services, and more. The Cyber Readiness Grant Program’s initial budget isn’t large enough to provide security software to every city, county, and school.
No matter where your localgovernment's size or where it is located geographically your community is not alone in needing to make critical updates to your physical and digital infrastructure. Or, as more localgovernments make the switch online, perhaps your paper filing systems inefficient and antiquated.
It was fitting that this conference was held in Los Angeles,” shared Tom Wiri, West State and Local Account Executive, Tricentis. For most localgovernments this is a hard ask because they have small budgets, limited resources, and lean IT teams.”
Localgovernment services play a role in so much of our everyday lives that they become invisible. To achieve that, localgovernments must move away from budgeting for services in silos and come together to create a digital twin of the organization, Francis said.
Civic tech makes it easier for people to interact with government agencies. When well-designed, it improves constituent experiences (CX) and promotes equity and engagement. A new term to some, “civic tech” relates to technology that directly facilitates CX, constituent experience or communication.
In my experience working with city governments, I’ve seen firsthand cities like Los Angeles, Chicago, Sacramento, and St. Louis struggle with resource constraints and grapple with the significant challenges cities face in balancing budgets, maintaining public services and managing infrastructure needs. What is a fiscal cliff?
While the digitization of government services and operations has helped enhance the constituent experience, it has also increased the cyber threat surface for governments of all sizes. In 2020, 79 ransomware attacks hit government organizations, amounting to nearly $19 billion in downtime and recovery costs 1.
As the year draws to a close, the role of localgovernment officials becomes increasingly demanding. During this time, the weight of their responsibilities intensifies with the pressure to wrap up the year’s initiatives, while also preparing for the challenges that may come with the new year.
Over the last few years, there’s been a marked shift among state and localgovernments to prioritize the launch of digitized services and adopt the kind of automation and digital transformation that’s been well-established across the private sector.
US federal and state governments both recognize the key infrastructure developments needed to bring American physical and digital infrastructure to the modern world. They also recognize how difficult modernizing infrastructure can be with limited localgovernmentbudgets.
That’s half a million people without a home,” said Kim Majerus, vice president of global education and US state and localgovernment at AWS. Stay on budget and on timeline because that’s where you’ll lose stakeholder support. When other CoCs have asked RTFH for migration advice, Kohler told them, “Be intentional.
Navigating the complex problems of localgovernance is no small feat. Localgovernment officials shoulder large responsibilities , from budget restrictions to catering to the needs of their constituents, all while trying to stay green.
Localgovernment officials serve as the backbone of community governance, holding the responsibility of representing the interests of their constituents and overseeing the functioning of local administrative affairs.
This has led to increasing frustration among government workers and citizens. The White House’s Office of Management and Budget attributes this bottleneck to the “time tax,” or the amount of effort required to fill out applications, assemble documents, and schedule government visits. One source estimates that in the U.S.
PT to hear from a government CX expert about how to ramp up the effectiveness of your public surveys. PT to hear from a government CX expert about how to ramp up the effectiveness of your public surveys. Join us online Monday, April 15 at 4 p.m.
In fact, many of us who study state budgeting annually observe budget processes that lead to (largely) fiscally responsible decision-making and do not require high stakes hostage taking to get there. The most obvious place to begin is that almost all states have some sort of statutory or constitutional balanced budget requirement.
Just that one tool alone is so powerful for our time and budget,” said NPD Sergeant Bucky Culbertson. These annual savings in time and materials come from processing case files through a cloud native information exchange with the local prosecutor’s office.
Navigating the complexities of localgovernance is no easy feat. From managing diverse populations to allocating limited resources, localgovernment officials have a lot of responsibility in their pursuit of creating ethical and equitable communities.
Modernization helps agencies better serve citizens, improve benefit delivery speed, and resolve technical debt accumulated in legacy systems, but today’s fragmented toolset does not meet governments where they are given their staffing level, skillset, and budget.
Faced with limited budgets, a lack of specialized expertise, and a mounting list of responsibilities, localgovernments often find themselves striving to do more with less. Everyday, municipal leaders must balance the need for innovation with the harsh reality of constrained resources.
You can create a curriculum around exactly what matters to your community. Attending RVP will help you better serve your constituents, no matter your role. You could build a schedule of sessions about vacant land reuse, or arts and innovation, or land banking.
Digital inclusion—the efforts of federal, state, and localgovernments, along with industry partners, to deliver connectivity to underserved and unserved areas— has many moving parts that must all work together to ensure access to connectivity.
An interview with Meredith Ward, Deputy Executive Director, National Association of State Chief Information Officers (NASCIO) Whether they like it or not, state and localgovernments cannot afford to go it alone on cybersecurity. For localgovernment, there’s a more tactical benefit to making those connections: intelligence gathering.
In order to fund budgets, localgovernments need to collect money from their citizens - from property taxes to fines for code violations to application fees for permits and licenses. Procurement officials are also making constant payments to vendors for products and services.
As a City Manager - a leader in localgovernment, you need to not only help define government-wide objectives and budgets, but also need to leverage data for making informed decisions about benchmarks against progress and how to set new priorities.
An interview with John Curalli, Director, State & LocalGovernment and Matt Borkowski, Enterprise ERP Solutions Architect, Arctic IT. Given budget pressures, it can be tempting to take a Band-Aid approach to technology issues, modernizing a service here, an application there.
In the limited budgets afforded to government agencies , officials may find difficulty in assessing where funds need to be allocated. Localgovernments center their concerns around the prosperity and success of their community but these efforts may be short-sighted.
For Nancy Rainosek, Texas’ Chief Information Security Officer, cybersecurity directly affects an agency’s mission and constituent service. When you think about budgets, a lot of organizations will spend the majority of their money on meeting the mission. … Here are her suggestions to keep government agencies cyber-secure.
Streamlined digital workflows allow agencies to respond better — and faster — to constituents. “If If you improve the user experience internally, it also enhances the user experience externally for customers,” according to Shonte Eldridge, Senior Director of State and LocalGovernment Strategy and Solutions at DocuSign.
I got my start in localgovernment in Memphis, Tennessee, which is where I developed my love of working with my community and driving generational wealth-building. When I started out, there was no line-item in the budget for acquiring properties. Leslie : Most of my career has been about public service.
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