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Boosting Agility for State and Local Government Finance & Budget Offices

Government Technology Insider

Despite the abundance of modern solutions for transforming financial planning practices, agency finance and budget offices have been some of the last areas to modernize. Transparency is widely valued by agencies, stakeholders, and constituents because it provides essential insights for large-scale scenario development.

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Digital Constituent Services: 3 Mistakes to Avoid

GovLoop

Increased focus on constituent experience is pushing agencies to expand and redesign their digital services. Government services have lagged behind retail, but constituent expectations haven’t. But agencies, under pressure from constituents, can stumble when trying to increase digital services. Address budgeting silos.

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Thinking Through Your Modernization Journey

GovLoop

As you make your services more accessible online for your constituents, unfortunately, it can also open the door to cyber criminals. That means you must implement security measures that protects sensitive data from unauthorized access. Have you strategized and budgeted for enhanced security?

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The Benefits of Automation for Constituent Identity Verification

Government Technology Insider

When constituent services and benefit programs moved their application processes online, they were made far more accessible to malicious actors – we found this out during the COVID-19 pandemic. This results in many cases requiring a mix of automated and manual reviews of constituent applications. That’s something we need to change.

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Budgeting Is a Collaborative Effort

GovLoop

“What people are expecting is personalized, online, digital services for those things that can be digitized,” said Charlie Francis, Senior Consultant at Questica, which provides multi-user budgeting, performance measures, transparency and data visualization software for governments.

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How city governments can navigate the fiscal cliff

American City & Country

Louis struggle with resource constraints and grapple with the significant challenges cities face in balancing budgets, maintaining public services and managing infrastructure needs. It results from past budget deficits and requires ongoing management through interest and principal repayments.

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Creating Trust and Inclusion at Your Agency: NextGen Speakers Explain How

GovLoop

It takes teamwork — and a lot of it — to keep agencies operating, meeting missions and providing for constituents. The Office of Personnel Management charged federal agencies to develop and implement diversity, equity, inclusion and accessibility (DEIA) plans. Government employees don’t operate in a vacuum.