American City & Country

AUGUST 28, 2024

In my experience working with city governments, I’ve seen firsthand cities like Los Angeles, Chicago, Sacramento, and St. Louis struggle with resource constraints and grapple with the significant challenges cities face in balancing budgets, maintaining public services and managing infrastructure needs. What is a fiscal cliff?

Government 97

Government Budgeting Public Sector Sustainability 97

GovLoop

MARCH 17, 2025

Internet connectivity is at the heart of most digital transformation efforts as agencies look to provide employees or constituents with quick access to applications or services. That means providing both good service and strong security and doing so working within their budget constraints.

Constituents 52

Constituents Budgeting Security Accountability 52

GovPilot

DECEMBER 21, 2023

From budget constraints, to crime and public safety , to environmental issues, local government officials deal with numerous problems on a daily basis. While tackling these problems, they must keep their constituents happy by being transparent and holding themselves to the highest standard of accountability.

Constituents 52

Constituents Local Government Public Safety Government 52

GovLoop

AUGUST 4, 2022

Increased focus on constituent experience is pushing agencies to expand and redesign their digital services. Government services have lagged behind retail, but constituent expectations haven’t. But agencies, under pressure from constituents, can stumble when trying to increase digital services. Address budgeting silos.

Constituents 59

Constituents Strategic Planning Budgeting Legislation 59

AWS Public Sector Blog

NOVEMBER 3, 2023

AWS Marketplace helps simplify and streamline procurement for public sector organizations, enabling them to spend their budgets driving their missions forward rather than on administrative overhead. Do you have questions about how AWS can help your government agency provide innovative services for constituents?

Public Sector 298

Public Sector Housing Outreach Security 298

Government Technology Insider

SEPTEMBER 22, 2023

The public wants the government to deliver services online. The days of waiting in line at a government office or physically mailing applications are over. However, while moving application processes online might seem convenient, it has not been without challenges for the government. That’s something we need to change.

Constituents 59

Constituents Government Agency Budgeting Public Sector 59

GovLoop

MARCH 25, 2024

Building trust with constituents is difficult. In an article about rebuilding trust in government, Deloitte Insights broke down government work into six archetypes: retailer, retailer-like, innovator, educator, regulator and enforcer. It means establishing and maintaining relationships as you carry out your agency’s mission.

Constituents 102

Constituents Regulations Education Engagement 102

Barrett & Greene

DECEMBER 11, 2023

At the end of November, a survey was released that investigated how local government finance leaders feel about their current budgeting practices and their readiness to embrace modernized approaches. One cautionary note, according to the report which was titled Rethinking Budgeting: Results from the Local Government Budget Survey.

Budgeting 64

Budgeting Elected Officials Strategic Planning Local Government 64

GovLoop

DECEMBER 9, 2022

Let’s say you launch a constituent engagement initiative and within one year you see a significant rise across various metrics: website hits, comments received and event registrations. San Antonio launched an initiative called SASpeakUp in 2015 to gather better input on the city’s budget and its services. Do you call it a success?

Constituents 59

Constituents Social Media Communications Engagement 59

Google Public Sector

OCTOBER 16, 2023

Google Public Sector is bringing the Google magic – evolving cloud and AI technologies, security, and scale – to the mission of the government to transform the way citizens experience public services and the way agencies operate. But governments are not yet meeting citizen expectations. One source estimates that in the U.S.

Public Sector 105

Public Sector Government Constituents Security 105

AWS Public Sector Blog

APRIL 3, 2024

The state’s Human Services Department (HSD) manages a budget of $7 billion of state and federal funds as it works to transform the lives of 800,000 low-income New Mexicans. The advocate would make sure online government services were as good as anything residents found in the private sector. That’s one of the highest rates in the US.

Campaign 195

Campaign Local Government Outreach Implementation 195

GovPilot

FEBRUARY 23, 2023

Unlike the Federal Government, which can and does run a large budget deficit, most local governments are legally required to prepare a balanced budget. Because local governments cannot spend more than they’ve budgeted each year, preparing a budget is one of their most critical jobs.

Local Government 52

Local Government Budgeting Government Constituents 52

GovLoop

AUGUST 8, 2024

As you make your services more accessible online for your constituents, unfortunately, it can also open the door to cyber criminals. Have you strategized and budgeted for enhanced security? Modernization can improve your agency’s service delivery, but while you upgrade your tech and processes, you can’t forget about security.

Community Engagement 98

Community Engagement Constituents Budgeting Security 98

GovLoop

JANUARY 24, 2023

Local government services play a role in so much of our everyday lives that they become invisible. To achieve that, local governments must move away from budgeting for services in silos and come together to create a digital twin of the organization, Francis said. Rules-based software avoids these problems. “By

Budgeting 52

Budgeting Local Government Constituents Government 52

GovLoop

FEBRUARY 16, 2023

Long wait times, multiple transfers to get to the “right” person, and unsatisfying responses are leaving constituents dissatisfied with the service experience provided to them by government agencies. Why is it so hard for agencies to replicate the level of service of a private company?

Constituents 52

Constituents Budgeting Government Agency Government 52

GovLoop

FEBRUARY 20, 2024

Civic tech makes it easier for people to interact with government agencies. When well-designed, it improves constituent experiences (CX) and promotes equity and engagement. A new term to some, “civic tech” relates to technology that directly facilitates CX, constituent experience or communication.

Constituents 81

Constituents Urban Planning Communications Translation 81

Google Public Sector

OCTOBER 19, 2022

The Challenge Many government agencies remained overwhelmed with paper, even as the pandemic drove digitization and modernization. As a result, government agencies continue to look for better ways to streamline manual processes that overwhelm their workers and take focus from higher value initiatives.

Government 98

Government Government Agency Public Sector Constituents 98

GovLoop

JULY 18, 2023

Agencies seeking to improve customer experience face multiple hurdles — some that start long before direct interaction with constituents. Aggravating that is the scarcity of IT talent, which hits government particularly hard. Of course, you must consider budget, too. The key, Gardner said, is communication.

Security 98

Security Constituents Communications Budgeting 98

AWS Public Sector Blog

NOVEMBER 11, 2022

The rise in cybersecurity threats means city, county, and education leaders must consider how best to protect constituent and student data, financial information, services, and more. The Cyber Readiness Grant Program’s initial budget isn’t large enough to provide security software to every city, county, and school.

Local Government 130

Local Government Security Public Sector Education 130

AWS Public Sector Blog

AUGUST 21, 2024

They often rely on donor and grant funding, so they have to justify every expense to their constituents. Going over budget is not an option. Conclusion With tools like EDP and SEDT, Urban supports a diverse set of builders and users, including researchers, government agencies, policymakers, and community advocates.

Nonprofit 189

Nonprofit Laws Public Policy Development 189

Government Technology Insider

APRIL 10, 2024

Recently, city and county IT leaders from around the country met to collaborate on policy, management and leadership issues surrounding the future of digital government. In short, to be effective, there must be governance mechanisms that establish performance metrics across all departments involved in delivering those 68 services.

Local Government 52

Local Government Government Press Release Constituents 52

GovPilot

AUGUST 17, 2022

When it comes to getting things done as a local government, two of the most critical variables are budgets and timeframes.

Strategic Planning 59

Strategic Planning Government Local Government Budgeting 59

GovPilot

JUNE 10, 2022

No matter where your local government's size or where it is located geographically your community is not alone in needing to make critical updates to your physical and digital infrastructure. Or, as more local governments make the switch online, perhaps your paper filing systems inefficient and antiquated.

Local Government 52

Local Government Budgeting Government Constituents 52

GovLoop

OCTOBER 20, 2022

GovX is powered by a “proud team of data nerds” and guided by a fundamental belief that government can do amazing things for constituents when it knows how to properly use information. Norman’s team also worked with colleagues in Pittsburgh’s Office of Management and Budget, which helps procure IT, and other groups. “We

Government 59

Government Public Health Coordinator Constituents 59

GovPilot

JULY 22, 2024

Navigating the complex problems of local governance is no small feat. Local government officials shoulder large responsibilities , from budget restrictions to catering to the needs of their constituents, all while trying to stay green. Doing this while also maintaining environmental integrity can become very complex.

Constituents 52

Constituents Local Government Budgeting Government 52

AWS Public Sector Blog

MARCH 2, 2023

The deployment and results SOMA is a leading technology partner providing critical response and operating software solutions for law enforcement, first responder, and government agencies. Just that one tool alone is so powerful for our time and budget,” said NPD Sergeant Bucky Culbertson.

Public Sector 130

Public Sector Public Safety Laws Government Agency 130

AWS Public Sector Blog

JULY 12, 2023

In communities across the country, organizations, philanthropists, and government are working hard to make homelessness rare, brief, and nonrecurring. That’s half a million people without a home,” said Kim Majerus, vice president of global education and US state and local government at AWS. Not all HMIS systems are the same.

Public Sector 130

Public Sector Housing Coordinator Local Government 130

GovLoop

JUNE 9, 2023

Discussions about the value of an enterprise approach to data governance often miss an important point: The difference it actually makes to anyone outside the IT department or the chief data officer’s (CDO) team. That’s the business case Snowflake is making for its new offering, The Government and Education Data Cloud.

Public Sector 105

Public Sector Legislation Public Health Coordinator 105

GovPilot

JUNE 12, 2023

US federal and state governments both recognize the key infrastructure developments needed to bring American physical and digital infrastructure to the modern world. They also recognize how difficult modernizing infrastructure can be with limited local government budgets.

Local Government 90

Local Government Budgeting Development Government 90

GovLoop

APRIL 18, 2024

Modernization can be a game-changer for both sectors, but in government, it can be uniquely difficult. For example, a system upgrade can slow employees’ computers if they’re dated and need reconfiguring and budget constraints have prevented an agency from replacing older equipment. Government employees are people, too,” she said.

Legislation 105

Legislation Public Face Government Employee Leadership 105

GovPilot

NOVEMBER 30, 2023

Local government officials serve as the backbone of community governance, holding the responsibility of representing the interests of their constituents and overseeing the functioning of local administrative affairs.

Constituents 52

Constituents Local Government Budgeting Implementation 52

GovLoop

MARCH 27, 2024

5 Emerging Technologies You Need to Know We’ve assembled a team of government and industry leaders to share their perspectives on five key technology trends you need to know. PT to hear from a government CX expert about how to ramp up the effectiveness of your public surveys. Happy learning! ET/11-11:50 a.m. ET/11-11:50 a.m.

Budgeting 80

Budgeting Constituents Development Public Sector 80

GovPilot

JANUARY 3, 2024

As the year draws to a close, the role of local government officials becomes increasingly demanding. During this time, the weight of their responsibilities intensifies with the pressure to wrap up the year’s initiatives, while also preparing for the challenges that may come with the new year.

Local Government 52

Local Government Budgeting Government Constituents 52

GovLoop

SEPTEMBER 13, 2022

The private sector has set the service bar high, and government agencies are striving to deliver the same level of speed and simplicity that constituents have come to expect elsewhere. Citizens want to have government services available to them at their convenience and the ability to easily use technology to communicate their needs.

Constituents 52

Constituents Budgeting Government Agency Communications 52

Government Technology Insider

JULY 9, 2024

Over the last few years, there’s been a marked shift among state and local governments to prioritize the launch of digitized services and adopt the kind of automation and digital transformation that’s been well-established across the private sector.

Local Government 59

Local Government Parks And Recreation Government Sanitation 59

GovLoop

OCTOBER 26, 2023

Government employees don’t operate in a vacuum. It takes teamwork — and a lot of it — to keep agencies operating, meeting missions and providing for constituents. We aligned our outcomes back up to…organizational success and ensured that we had the fiscal budgeting to support the bottom line,” Benjamin said.

Strategic Planning 119

Strategic Planning Government Employee Constituents Engagement 119

GovLoop

JUNE 6, 2024

An interview with Meredith Ward, Deputy Executive Director, National Association of State Chief Information Officers (NASCIO) Whether they like it or not, state and local governments cannot afford to go it alone on cybersecurity. But historically, cross-government collaboration has been the exception, not the rule. “In

Government 52

Government Local Government Constituents Budgeting 52