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Transforming Medicaid: Crafting a robust data strategy with AWS for operational efficiency

AWS Public Sector Blog

Further, as Medicaid agencies face budget and workforce shortages, they are trying to do more with less and maximize efficiency. As Medicaid agencies grapple with budget constraints and workforce shortages, adopting an ODS can help them maximize efficiency and maintain cohesive data management.

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Univ. of Pittsburgh Athletics use AWS to unlock data insights for every step of the fan journey

AWS Public Sector Blog

Today, with more than 800,000 resolved fan identities—on target for 1 million by the end of 2024—the department has a powerful tool for engaging and selling across the entire fan journey. Unifying data sources to gain a more complete picture of football fans Pitt knew they wanted to start with a project focused on enhancing fan engagement.

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San Antonio Deepens Trust With Constituents

GovLoop

Let’s say you launch a constituent engagement initiative and within one year you see a significant rise across various metrics: website hits, comments received and event registrations. For Alanna Reed, San Antonio’s Director of Communications and Engagement, numbers tell only part of the story. Do you call it a success?

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Digital Constituent Services: 3 Mistakes to Avoid

GovLoop

Increased focus on constituent experience is pushing agencies to expand and redesign their digital services. Government services have lagged behind retail, but constituent expectations haven’t. But agencies, under pressure from constituents, can stumble when trying to increase digital services. Address budgeting silos.

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Embracing the Roles Your Agency Plays

GovLoop

Building trust with constituents is difficult. The article explains that agencies can fall anywhere on the spectrum, and “depending on their position, will have different relationships with their constituents.” It means establishing and maintaining relationships as you carry out your agency’s mission.

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HELPING LOCAL FINANCE LEADERS RATE THEIR BUDGETING PRACTICES

Barrett & Greene

At the end of November, a survey was released that investigated how local government finance leaders feel about their current budgeting practices and their readiness to embrace modernized approaches. One cautionary note, according to the report which was titled Rethinking Budgeting: Results from the Local Government Budget Survey.

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Thinking Through Your Modernization Journey

GovLoop

As you make your services more accessible online for your constituents, unfortunately, it can also open the door to cyber criminals. Have you strategized and budgeted for enhanced security? Modernization can improve your agency’s service delivery, but while you upgrade your tech and processes, you can’t forget about security.