GovLoop

JULY 18, 2023

Agencies seeking to improve customer experience face multiple hurdles — some that start long before direct interaction with constituents. And, Barry said, government systems tend to grow more complex, although simplicity would improve internal processes and constituent experiences. Of course, you must consider budget, too.

Security 98

Security Constituents Communications Budgeting 98

GovLoop

OCTOBER 26, 2023

It takes teamwork — and a lot of it — to keep agencies operating, meeting missions and providing for constituents. At AmeriCorps, that meant embedding DEIA in human resources and strategic plans and engaging with all stakeholders. “We Government employees don’t operate in a vacuum.

Strategic Planning 119

Strategic Planning Government Employee Constituents Engagement 119

GovPilot

FEBRUARY 23, 2023

Unlike the Federal Government, which can and does run a large budget deficit, most local governments are legally required to prepare a balanced budget. Because local governments cannot spend more than they’ve budgeted each year, preparing a budget is one of their most critical jobs.

Local Government 52

Local Government Budgeting Government Constituents 52

GovLoop

DECEMBER 6, 2022

But in the past, the city struggled to get feedback about the project from many stakeholders and constituents. In-person meetings are tough for people to attend because of work schedules, childcare needs, and mobility and health limitations, for instance — challenges that could prevent many constituents from participating.

Constituents 59

Constituents Parks And Recreation Outreach Engagement 59

American City & Country

AUGUST 28, 2024

Louis struggle with resource constraints and grapple with the significant challenges cities face in balancing budgets, maintaining public services and managing infrastructure needs. It results from past budget deficits and requires ongoing management through interest and principal repayments.

Government 72

Government Budgeting Public Sector Sustainability 72

GovLoop

NOVEMBER 7, 2022

Now comes the hard part: keeping pace with constituents who’ve loved what they’ve seen and are looking for more. The problem is that the surge in demand is happening when agencies are dealing with budget constraints and worker shortages. More Engagement, More Trust. Managing Multiple Channels.

Constituents 59

Constituents Communications Engagement Housing 59

GovLoop

APRIL 18, 2024

For example, a system upgrade can slow employees’ computers if they’re dated and need reconfiguring and budget constraints have prevented an agency from replacing older equipment. Clunky, old, public facing systems frustrate constituents and reduce engagement, she said. What is Change Management? But backend changes matter also.

Legislation 105

Legislation Public Face Government Employee Leadership 105

GovLoop

MARCH 27, 2024

Join us online Monday, April 15 at 4 p.m. PT to hear from a government CX expert about how to ramp up the effectiveness of your public surveys. The key is to find ways to bring that innovation forward and use it as a catalyst for change. Join us online Wednesday, April 17 at 12 p.m.

Budgeting 80

Budgeting Constituents Development Public Sector 80

GovLoop

MAY 12, 2023

But in the past, the city struggled to get feedback about the project from many stakeholders and constituents. Skowera not only sees engagement benefits from offering virtual options, but also environmental and budgetary advantages. You’re not just budgeting for the construction, but for the maintenance, including personnel,” she said.

Constituents 52

Constituents Parks And Recreation Outreach Engagement 52

AWS Public Sector Blog

JUNE 6, 2024

Today, with more than 800,000 resolved fan identities—on target for 1 million by the end of 2024—the department has a powerful tool for engaging and selling across the entire fan journey. Unifying data sources to gain a more complete picture of football fans Pitt knew they wanted to start with a project focused on enhancing fan engagement.

Education 75

Education Engagement Public Sector Budgeting 75

Google Public Sector

OCTOBER 16, 2023

The White House’s Office of Management and Budget attributes this bottleneck to the “time tax,” or the amount of effort required to fill out applications, assemble documents, and schedule government visits. This has led to increasing frustration among government workers and citizens. One source estimates that in the U.S. In Dearborn, Mich.,

Public Sector 92

Public Sector Government Constituents Security 92

GovPilot

JULY 22, 2024

Local government officials shoulder large responsibilities , from budget restrictions to catering to the needs of their constituents, all while trying to stay green. Doing this while also maintaining environmental integrity can become very complex.

Constituents 52

Constituents Local Government Budgeting Government 52

GovPilot

NOVEMBER 30, 2023

Local government officials serve as the backbone of community governance, holding the responsibility of representing the interests of their constituents and overseeing the functioning of local administrative affairs.

Constituents 52

Constituents Local Government Budgeting Implementation 52

Rebuilding Place in Urban Space

DECEMBER 5, 2023

The second cohort of the county's Community Planning Lab wrapped up last month after the class spent weeks learning about urban development and design, planning and zoning, public engagement, affordable housing, transportation, land use and more. Citizen engaged planning practice. Participatory Budgeting initiatives.

Engagement 52

Engagement Parks And Recreation Elected Officials Transportation 52

GovLoop

FEBRUARY 29, 2024

Instead of using your gut to tell you where to invest your modernization budget, use the data at your fingertips to target those dollars for maximum impact. Department of State Your Roadmap for Gov Transformation Agencies have a responsibility to transform to meet missions and constituent demands. ET/11-11:50 a.m.

Cultivation 59

Cultivation Engagement Constituents Budgeting 59

AWS Public Sector Blog

NOVEMBER 3, 2023

Our partnership with Kiip is changing the way people in Los Angeles engage with the homeless response system by empowering individuals with a resource to store their most vital documents securely,” said Ben Kay, Associate Director of HOPICS for Access and Triage. From that start, HOPICS has helped thousands of individuals.

Public Sector 119

Public Sector Housing Outreach Security 119

GovLoop

AUGUST 28, 2024

Eddy, Director, Homeland Security Programs, Pacific Northwest National Laboratory Kevin Walsh, Director, Information Technology and Cybersecurity team, GAO How Plain Language Improves Constituent Engagement Plain language is an absolutely core component of effective CX, but is it prioritized at your organization? 25 at 2 p.m.

Development 52

Development Public Affairs Constituents Management 52

GovLoop

SEPTEMBER 3, 2024

You might have a good sense of how your constituents feel about a particular issue, but a survey helps you confirm — or revise — your assumptions, and it allows you to get more meaningful context. Surveys provided a way to understand the pandemic’s impact, both on constituents and the economy. “We Here are some insights they shared.

Constituents 52

Constituents Engagement Budgeting Management 52

GovLoop

JANUARY 3, 2023

Agencies had their rules, and constituents had to navigate them to get the services they needed. In 2018, the Office of Management and Budget made VA a lead agency partner to pilot improving CX across the federal government. There was a time when government paid little attention to what we now call “customer experience” (CX).

Constituents 64

Constituents Government Agency Operations Government 64

GovPilot

JANUARY 3, 2024

As the year draws to a close, the role of local government officials becomes increasingly demanding. During this time, the weight of their responsibilities intensifies with the pressure to wrap up the year’s initiatives, while also preparing for the challenges that may come with the new year.

Local Government 52

Local Government Budgeting Government Constituents 52

GovLoop

AUGUST 30, 2024

Working closely with each agency, GXG understands its transformation challenges, opportunities, and budget constraints, and develops strategy resulting in more successful constituent engagement. This personalized approach is “at the root of all that we do,” said Ainsbury.

Outreach 52

Outreach Constituents Engagement Budgeting 52

GovLoop

MAY 10, 2024

Continuously tracks employee engagement activity. Helps align staff and constituent demographics. Is separate from the budget process, as much as possible. Values transparency and is thoughtful/ strategic about public engagement. Provides a holistic view of the agency workforce. Focuses on outcomes, not outputs.

Public Safety 52

Public Safety Management Constituents Engagement 52

GovLoop

MARCH 6, 2023

In order to continue serving constituents effectively, agencies need to embrace change. This includes digital transformation, as it has become an urgent need for agencies to make the critical to modernize. Only then will they be able to offer high-quality services on par with the private sector.

Constituents 52

Constituents Budgeting Security Engagement 52

GovPilot

AUGUST 17, 2022

When it comes to getting things done as a local government, two of the most critical variables are budgets and timeframes.

Strategic Planning 59

Strategic Planning Government Local Government Budgeting 59

AWS Public Sector Blog

AUGUST 21, 2024

They often rely on donor and grant funding, so they have to justify every expense to their constituents. Going over budget is not an option. To expand their reach, they often collaborate with academia and other nonprofits, and they engage early-career talent.

Nonprofit 75

Nonprofit Laws Public Policy Development 75

Let's Talk Parks

FEBRUARY 21, 2022

Have you ever experienced: a limited budget? But outside of our accreditation, our programming evaluation is a big component, making sure that we’re actually giving our constituents what they need. So in Columbus, we had a zero marketing budget. You can learn how others overcome obstacles similar to yours.

Parks And Recreation 130

Parks And Recreation Development Budgeting Management 130

GovPilot

OCTOBER 10, 2024

Faced with limited budgets, a lack of specialized expertise, and a mounting list of responsibilities, local governments often find themselves striving to do more with less. Everyday, municipal leaders must balance the need for innovation with the harsh reality of constrained resources.

Local Government 52

Local Government Budgeting Government Constituents 52

zencity

DECEMBER 19, 2022

Law enforcement relies on crime data to identify trends and deploy resources accordingly, to use in budget formulation and planning, and to assess the efficacy of crime reduction efforts. In practice and using traditional methods, this is a challenging undertaking.

Laws 52

Laws Constituents Budgeting Engagement 52

GovPilot

MAY 2, 2024

Moreover, the constant pressure to deliver results within at times tight budgets adds another layer of complexity, often forcing difficult trade-offs between competing concerns. Whether it is bureaucracy hurdles or the ever-changing landscape of public opinion, ethical decision making can feel like a difficult endeavor.

Local Government 52

Local Government Budgeting Government Management 52

GovPilot

APRIL 5, 2023

In order to fund budgets, local governments need to collect money from their citizens - from property taxes to fines for code violations to application fees for permits and licenses. Procurement officials are also making constant payments to vendors for products and services.

Government 52

Government Local Government Management Budgeting 52

AWS Public Sector Blog

JULY 12, 2023

As a result, we have reallocated resources to training and community engagement which has increased HMIS participation in the community.” Stay on budget and on timeline because that’s where you’ll lose stakeholder support. This earns service provider trust early and increases engagement during retraining.”

Public Sector 52

Public Sector Housing Coordinator Local Government 52

GovPilot

JULY 27, 2022

Your local government’s budget is directly impacted by fee and fine collection.

Government 52

Government Local Government Budgeting Constituents 52

GovLoop

NOVEMBER 2, 2022

Given budget pressures, it can be tempting to take a Band-Aid approach to technology issues, modernizing a service here, an application there. Constituents want the same speed and simplicity from government that they experience in the commercial world, but first-generation technology is failing to deliver that kind of change.

Local Government 52

Local Government Security Coordinator Constituents 52

GovPilot

FEBRUARY 14, 2023

City administrators play a significant role in strategizing and allocating budgets across local government departments.

City Manager 40

City Manager Management Local Government Budgeting 40

AWS Public Sector Blog

AUGUST 31, 2023

These states addressed concerns using best practices and by thinking strategically about short and long-term outcomes to support secure digital transformations and protect constituent data and services. In a parallel effort, begin the necessary steps to obtain long-term funding by engaging key state and local government leadership.

Implementation 80

Implementation Sustainability Local Government Security 80

Rebuilding Place in Urban Space

APRIL 19, 2023

My intended thesis was around urban planning and civic participation and engagement, because local land use issues are the issue most likely to get people involved in local civic affairs, other than having children and being involved in education issues. Florida, Wyoming explain " -- " Corporate volunteerism: ‘Not charity.

Parks And Recreation 52

Parks And Recreation Elected Officials Engagement Advocacy 52

The Stoop (NYU Furman Center)

MARCH 10, 2023

Meanwhile, any reduction in capital requirements from today’s elevated levels would predictably be castigated by housing specialists from the political right and like-minded members of Congress, who will undoubtedly then accuse the FHFA of engaging in deliberate undercapitalization, such as existed pre-2008 (as explained below).

Press Release 52

Press Release Housing Regulations Implementation 52