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Better Communications Tops Data To-Do List

GovLoop

Census Bureau offers up an abundance of data that state and local agencies can use to gain insights into the shifting demographics of their constituencies, and to shape policies and programs accordingly. You need to craft data-driven narratives that connect with the intended audience, whether government officials, legislators or constituents.

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5 AI trends shaping the future of the public sector in 2025

Google Public Sector

In 2025, it's poised to become a cornerstone of public sector operations, transforming how agencies make decisions and serve constituents. With limited staff and budget, Sullivan County created a solution that supports citizens beyond traditional work hours while freeing up government workers to focus on strategic work.

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San Antonio Deepens Trust With Constituents

GovLoop

Let’s say you launch a constituent engagement initiative and within one year you see a significant rise across various metrics: website hits, comments received and event registrations. San Antonio launched an initiative called SASpeakUp in 2015 to gather better input on the city’s budget and its services. Do you call it a success?

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Budgeting Is a Collaborative Effort

GovLoop

“What people are expecting is personalized, online, digital services for those things that can be digitized,” said Charlie Francis, Senior Consultant at Questica, which provides multi-user budgeting, performance measures, transparency and data visualization software for governments. Get the Guide Image by Tumisu from Pixabay Favorite

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Improving CX Through Simplicity and Security

GovLoop

Agencies seeking to improve customer experience face multiple hurdles — some that start long before direct interaction with constituents. And, Barry said, government systems tend to grow more complex, although simplicity would improve internal processes and constituent experiences. Of course, you must consider budget, too.

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Google Public Sector brings citizen-centric technology to government

Google Public Sector

The White House’s Office of Management and Budget attributes this bottleneck to the “time tax,” or the amount of effort required to fill out applications, assemble documents, and schedule government visits. This has led to increasing frustration among government workers and citizens. One source estimates that in the U.S. In Dearborn, Mich.,

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Why Data Leaders Are Talking About Outcomes

GovLoop

That is, how do issues like data quality, data maturity, compliance monitoring and so on actually contribute to the well-being of a community or improve service to constituents? ” (You can download an executive summary of the event here.) We’re one city, and we need to be acting as a single solitary unit.”