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Better Communications Tops Data To-Do List

GovLoop

Census Bureau offers up an abundance of data that state and local agencies can use to gain insights into the shifting demographics of their constituencies, and to shape policies and programs accordingly. You need to craft data-driven narratives that connect with the intended audience, whether government officials, legislators or constituents.

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San Antonio Deepens Trust With Constituents

GovLoop

Let’s say you launch a constituent engagement initiative and within one year you see a significant rise across various metrics: website hits, comments received and event registrations. San Antonio launched an initiative called SASpeakUp in 2015 to gather better input on the city’s budget and its services. Do you call it a success?

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Unhoused individuals gain shelter, prove their identity using AWS-powered solution Kiip

AWS Public Sector Blog

Using technology to improve social services HOPICS is one of five housing coordinators for Los Angeles County with a focus on South Los Angeles. AWS Marketplace helps simplify and streamline procurement for public sector organizations, enabling them to spend their budgets driving their missions forward rather than on administrative overhead.

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Frugal architecture in action: The Urban Institute innovates with R and Serverless on AWS

AWS Public Sector Blog

They often rely on donor and grant funding, so they have to justify every expense to their constituents. Going over budget is not an option. To simplify the user experience for the SEDT tool, Urban used AWS Step Functions to orchestrate and coordinate workflows.

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Using the cloud to integrate homelessness data with whole-person care services

AWS Public Sector Blog

And they’re using Amazon Web Services (AWS) to coordinate their response. Data integration and interoperability True care coordination depends on the timely flow of information so care providers can recommend and refer clients to the right services. Stay on budget and on timeline because that’s where you’ll lose stakeholder support.

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Why Data Leaders Are Talking About Outcomes

GovLoop

That is, how do issues like data quality, data maturity, compliance monitoring and so on actually contribute to the well-being of a community or improve service to constituents? A Better Business Case The idea of arguing from outcome rather than policy has ramifications when it comes to the budgeting and appropriations processes.

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Omnichannel Customer Service Helps Agencies Adapt to New Demands

GovLoop

Now comes the hard part: keeping pace with constituents who’ve loved what they’ve seen and are looking for more. The problem is that the surge in demand is happening when agencies are dealing with budget constraints and worker shortages. Managing Multiple Channels.