article thumbnail

Supporting state agencies with Medicaid unwinding outreach: Creating a multi-lingual two-way messaging system

AWS Public Sector Blog

Medicaid agencies need to conduct outreach to make their millions of members aware of the process for redetermination. With cloud-based tools from Amazon Web Services (AWS), state agencies can conduct this outreach using no code/low code, serverless, elastic services that can scale to two billion text messages a day.

Outreach 130
article thumbnail

Unhoused individuals gain shelter, prove their identity using AWS-powered solution Kiip

AWS Public Sector Blog

Empowering individuals with ownership of their own data Starting in July 2023, hundreds of staff at the Homeless Outreach Program Integrated Care System ( HOPICS ) began using Kiip to store documents, complete forms and applications, and streamline communications with incoming customers. Reach out to the AWS Public Sector team.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Book Bans Are Not Just Bad Policy; They Can Raise Civil Rights Issues

Homeroom

By: Matt Nosanchuk, Deputy Assistant Secretary for Strategic Operations and Outreach, Office for Civil Rights, U.S. Books have been the gateway to Continue Reading The post Book Bans Are Not Just Bad Policy; They Can Raise Civil Rights Issues appeared first on ED.gov Blog.

Outreach 145
article thumbnail

Creating agentless outbound campaigns to support Medicaid unwinding efforts

AWS Public Sector Blog

The top four concerns that SMAs have shared are outreach and engagement, staffing shortages, returned mail, and reporting capabilities. With SMAs contacting all their members, contact centers must scale to meet increased demand—however, staffing shortages can make this outreach and call support difficult. At least 4.5

Campaign 130
article thumbnail

Amazon SageMaker Studio Lab helps educators focus on teaching rather than technology

AWS Public Sector Blog

Professor Nick Hawes at the University of Oxford teaches disadvantaged pupils programming as part of OxNet , an outreach program run by Pembroke College. “I I contacted the team at AWS to explore how I could run JupyterHub for the outreach programme. You can find out more in this introductory blog post.

Education 231
article thumbnail

The Importance of Academic Advising in Higher Education

Homeroom

Department of Education, Office of Communication and Outreach “The main function of an academic advisor is to bring holistic support to students as they navigate their higher education to post grad journey.” The post The Importance of Academic Advising in Higher Education appeared first on ED.gov Blog. By: Kaitlin Thach, Intern, U.S.

Education 140
article thumbnail

AWS Nonprofit Credit Program expands support for nonprofits of all sizes

AWS Public Sector Blog

Global expansion, outreach, and the delivery of solutions in remote locations. Please take a few minutes to share insights regarding your experience with the AWS Public Sector Blog in this survey , and we’ll use feedback from the survey to create more content aligned with the preferences of our readers.

Nonprofit 263