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But when it comes to messaging, government users often default to apps already loaded on their phones—whether their devices are personal or government-issued and whether the apps are approved or not. All government-related activities must be conducted using approved services that meet security, privacy, and data retention requirements.
This article is the second of a series in the Microsoft Tech Community Public Sector Blog and touches on several key principles for compliance, including data residency versus data sovereignty. For the first article in the series, please refer to History of Microsoft Cloud Service Offerings leading to the US Sovereign Cloud for Government.
Government organisations can improve e-governance standards and enable on-demand digital services for citizens and businesses across India. This initiative would help achieve a smooth and efficient workflow for approvals and information exchange between various departments.
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