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Medicaid agencies need to conduct outreach to make their millions of members aware of the process for redetermination. With cloud-based tools from Amazon Web Services (AWS), state agencies can conduct this outreach using no code/low code, serverless, elastic services that can scale to two billion text messages a day.
Empowering individuals with ownership of their own data Starting in July 2023, hundreds of staff at the Homeless Outreach Program Integrated Care System ( HOPICS ) began using Kiip to store documents, complete forms and applications, and streamline communications with incoming customers. Reach out to the AWS Public Sector team.
Global expansion, outreach, and the delivery of solutions in remote locations. Please take a few minutes to share insights regarding your experience with the AWS Public Sector Blog in this survey , and we’ll use feedback from the survey to create more content aligned with the preferences of our readers.
The top four concerns that SMAs have shared are outreach and engagement, staffing shortages, returned mail, and reporting capabilities. With SMAs contacting all their members, contact centers must scale to meet increased demand—however, staffing shortages can make this outreach and call support difficult. At least 4.5
TensorIoT elevated Citibot for increased government efficiency and citizen engagement Citibot is an AI chatbot that helps citizens communicate with their governments using text messaging and web chat. With the help of TensorIoT, Citibot has increased citizen engagement with local government by 94%.
The top four concerns that SMAs have shared for unwinding are constituent outreach and engagement, staffing shortages, returned mail, and reporting capabilities. The blog post “ 4 ways AWS can help with Medicaid unwinding ” provides an overview of how SMAs can use AWS to create solutions to meet these needs.
By: Dawn Ellis, PhD, Liaison to Parents and Families, National Engagement Team, Office of Communication and Outreach In January 2022, Secretary of Education Miguel Cardona shared his vision for education in America, which addressed the need for more meaningful and authentic parent and family engagement.
The top four concerns that SMAs have shared are in approaching outreach and engagement, staffing shortages, returned mail, and reporting capabilities. Due to the scale of unwinding efforts, automation and scalable digital engagement is essential for successful unwinding efforts. License: CC BY-SA 4.0 License: CC BY-SA 4.0
In this blog post, learn some common nonprofit use cases that can be addressed by integrating your data with other AWS services and commercially available software-as-service (SaaS) applications.
Now, agencies can build upon these changes by modernizing their systems with intelligent automation—transitioning from reactive to proactive engagements with their citizens. Figure 1: Modernized proactive outreach for departments of motor vehicles. Prerequisites. How AWS can help improve constituent services.
Participants then engage in a practical activity that ties together cloud concepts with hands-on learning. Please take a few minutes to share insights regarding your experience with the AWS Public Sector Blog in this survey , and we’ll use feedback from the survey to create more content aligned with the preferences of our readers.
One episode features an engaging discussion with Aja Hazelhoff from the City of Seattle, focusing on the crucial integration of equitable engagement into comprehensive planning.
But I am here to tell you that audiences on LinkedIn are engaged and active. OWWL Library System posts regularly to LinkedIn, spreading awareness of its many services, especially its outreach events. These engagement statistics come from Social Insider. The average engagement rate is 1.53 They are positive.
Using the new data hub, GWC end users, such as the research and alumni engagement teams, can access and visualize dashboards in Tableau that show updated information on current students and programs. The alumni team then uses the data hub to analyze alumni engagement data and identify potential program ambassadors.
As a result, we have reallocated resources to training and community engagement which has increased HMIS participation in the community.” This earns service provider trust early and increases engagement during retraining.” Be transparent and don’t overcommit.
Best wishes, Bernie Bernie Folan Communications, Engagement and Outreach Manager, OASPA OASPA, Open Access Scholarly Publishing Association bernie.folan@oaspa.org All proposals should be submitted by April 16, 2025 via this form which asks for a brief description (up to a strict maximum count of 250 words) of your proposal.
The Office of the PSA, with its scientific expertise, will support the vision of the MeitY QCAL through outreach and engagement with academia, research institutions, and startups. Read more about quantum computing on AWS in the AWS Quantum Computing Blog. Learn more about the MeitY QCAL.
Our research insights on inclusive engagement from community members and engagement practitioners. Are you an organization that is trying to develop an inclusive engagement culture and practice in your organization? Yet providing a tool for community engagement was not enough. We want inclusive engagement.
We are in the enviable position of collaborating with hundreds of organizations worldwide and innovating together to drive community and stakeholder engagement forward. Our clients range from local and state governments to industry and nonprofits that use and rely on engagement in their decision-making processes.
One of the best ways to find your library marketing soulmates… the ones who will nod sympathetically when you talk about how hard it is to get engagement on your social media posts or how your co-workers expect you to make a flyer for every single program is at a conference. The Communities track is marketing and outreach-focused.
The aim of library marketing is to increase the usage and visibility of library resources and services by building relationships with patrons, increasing awareness of library offerings, and creating engagement with library users. Google has the capability to detect website copy and blog posts that may contain ChatGPT content.
In this blog post, we provide a reference architecture on Amazon Web Services (AWS) and an AWS CloudFormation template to create an automated email attachment ingestion, storage, and processing solution powered by artificial intelligence (AI) and machine learning (ML) services from AWS.
And when an opening came up in the Outreach Department where I was volunteering, I was encouraged to apply.” Tamara and her counterparts at CML were hoping the promotion would spark engagement from those who already know and love both libraries. But I took her advice to apply as a volunteer, just to get a sense of what it was like.
But I also made the point that the City Transportation Department could have handled outreach a lot better--basically they didn't do any. I sent a pdf of the blog entry to the Department Director, and they responded.
percent engagement rate compared to 2.5 percent engagement rate on Facebook. So, it did engage with people. People were commenting on it, people were sharing it, and the engagement rate was higher than the normal engagement rate. “On Twitter, we had a 4.9 percent, which is the average for the month.”
We must make print collateral, send emails, schedule social media posts, attend meetings, make press releases, do outreach events, and then attend more meetings. Difficulty getting people to take an action, like place a hold or register for a program after they engage with marketing. We should be proud of: Our social media engagement.
So, use your Twitter account to share news about your branches, like renovations, changes in service, new resources added to your website, additions to your staff, and appearances at outreach events or community meetings. Clicking on the “Tweets” buttons will give you a complete breakdown of the engagement on each Tweet.
In this new three-part blog series, follow Adrienne Hamilton’s journey to get a client-side view of successful project planning, launching, and reporting of a public involvement initiative for transport. Learn how you can also create positive project outcomes with your online community engagement platform of choice.
For the past six years, she’s been the outreach, engagement, and marketing consultant at the Southern Adirondack Library System. S ubscribe to this blog and you’ll receive an email whenever I post. Photo courtesy Cincinnati and Hamilton County Public Library Erica Freudenberger really, really loves her job. “I
A strategic plan defines targets and objectives for the entire library organization, including facilities, human resources, reader services, youth services, outreach, and more. What is the difference between a strategic plan and a marketing plan? A marketing plan outlines your initiatives to support your library’s strategic plan.
Jamie is also working on the launch of a new grant-funded Bookmobile, “We use parade appearances as an additional marketing and outreach tool, so next up on our list is to debut the Bookmobile at the Sparks Hometowne Christmas Parade,” said Jamie. It’s one of our favorite parades and it really gets us out there in the community.
Learn more about how governments use AWS to innovate for their constituents, design engaging constituent experiences, and more at the AWS Cloud for State and Local Governments hub.
Chapter Layout: Introduction: Literature Review- Overview of the current landscapes of academic librarian collaboration with faculty members Section 1: Instruction Section 2: Collection Development Section 3: Outreach and Engagement Programming Efforts Section 4: Technology Section 5: Professional Development/Trainings/Workshops Each submission will (..)
In this new three-part blog series, follow Adrienne Hamilton’s journey to get a client-side view of successful project planning, launching, and reporting of a public involvement initiative for transport. Learn how to create positive project outcomes with your online community engagement platform of choice. You can’t do it alone.
Full information can be found on our blog. Bernie Folan Communications, Engagement and Outreach Manager, OASPA OASPA, Open Access Scholarly Publishing Association bernie.folan@oaspa.org We would like to hear your suggestions for panels addressing how we progress equitable and inclusive open scholarship practices.
For example, if your project involves community or student engagement, explain how you will ensure representation from diverse groups and how their input will shape the project’s direction. This might include: Recruitment and Outreach: Develop targeted recruitment strategies to attract participants from underrepresented groups.
Check out this guest blog from my friends at Peter Heller Group. Guided by the “Next Step Date” and “Next Step” columns, stay on track and laser-focused, ensuring steady progress in your donor outreach. From Peter Heller: Are you prepared to take your fundraising efforts to new heights?
Note that sometime in the next few months, I plan to write a dedicated blog entry on this topic.) That means that schools need to invest resources in engaging with the neighborhood beyond the school grounds. This post is a little late, National Community Planning Month ended yesterday, the end of October. but it fell off.
The Business Reference in Academic Libraries Committee of BRASS seeks proposals for engaging presentations to be part of an online symposium via Zoom on April 30th & May 1st. Potential presenters, mark your calendars for a tech check on April 24th.
Experts in the library and substance abuse recovery fields will engage participants to envision and create support for people experiencing alcohol use disorder (AUD) and/or substance use disorder (SUD) through reading, bibliotherapy, and peer-to-peer learning circles. urban, rural, diverse socio-cultural demographic characteristics, etc.)
The Business Reference in Academic Libraries Committee of BRASS seeks proposals for engaging presentations to be part of an online symposium via Zoom on Tuesday, December 12 & Wednesday, December 13, 1 - 4 EST. Potential presenters, mark your calendars for a tech check on Thursday, December 7.
In this context, we invite you to engage with these values. The ACRL/NY 2024 Symposium Planning Committee invites you to submit a proposal for an enlightening and engaging presentation, lightning talk, panel, or poster to be considered for our 2024 Symposium. How do we apply our values to our daily work?
Marketer at a Cultural Institution Takes Us Behind the Scenes S ubscribe to this blog and you’ll receive an email whenever I post. You might also find this helpful What’s It Like To Promote a Library With a Non-Circulating Collection?
This blog post delves into practical strategies for nonprofits seeking to enhance their grant writing skills and secure necessary funding during challenging periods. Nonprofits may find that long-time donors are spread thinner and may not contribute at previous levels, necessitating broader outreach and new engagement strategies.
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