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Transforming student communications: How Dallas College modernized its call center with AWS

AWS Public Sector Blog

One of our biggest challenges was not having enough people to answer phones, says Steve Glick, Dallas Colleges associate director of IT, who is responsible for student engagement platforms. Impressed by the capabilities and agility of Amazon Connect, the colleges leadership team gave the green light to build the complete solution.

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Higher education utilizes cloud and student engagement to drive sustainability improvements

AWS Public Sector Blog

Universities have a broad platform to drive sustainability improvements through their research and thought leadership while leveraging student and faculty passion. As shown through the high demand by students for DxHub positions, work that supports public sector solution development is a big driver for student engagement.”

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Top highlights from AWS worldwide public sector partners at re:Invent 2023

AWS Public Sector Blog

For those who were unable to attend or watch virtually, this blog post summarizes some of the key partner highlights. The generative AI TTM, as a part of the AWS Partner Transformation Program , is a one-on-one, consultative engagement to help partners identify and prioritize generative AI use cases based on industries and growth strategies.

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Thinking bigger about what’s possible and customer-driven innovation: re:Invent 2022 public sector leadership session with Max Peterson recap

AWS Public Sector Blog

In the public sector leadership session titled, “Building for a better future,” Max spoke with special guests Dr. Peggy Whitson, astronaut and director of human space flight at Axiom Space, and Matthew C. Follow the AWS News Blog for the latest announcements, updates, and more from re:Invent 2022.

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AWS launches new Sustainable Cities Accelerator for startups 

AWS Public Sector Blog

The program empowers startups and leadership in the space to define, grow, and scale the cutting-edge solutions needed to solve today’s biggest infrastructure challenges. Subscribe to the AWS Public Sector Blog newsletter to get the latest in AWS tools, solutions, and innovations from the public sector delivered to your inbox, or contact us.

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How EdTech and workforce development companies drive business success through AWS Marketplace

AWS Public Sector Blog

By listing on AWS Marketplace , Coursera has been able to extend the adoption of its targeted content and engaging learning formats to foster continuous skill development for lifelong learners. The courses span critical professional skills such as project management, development, leadership, and more.

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How one regional credit union is modernizing to enhance their members’ experience

AWS Public Sector Blog

The team emerged energized, and the outcome was a cohesive strategy for cloud adoption that was relayed to organizational leadership and the Board of Directors. Working backwards from the vision to serve every one in three people in our community, we exchanged bold ideas and set ambitious goals for our organization.