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How data-driven technology helps law enforcement agencies improve constituent outcomes  

AWS Public Sector Blog

To discuss how law enforcement agencies are using new technology to improve constituent outcomes, Amazon Web Services (AWS) recently hosted a webinar featuring a panel of experts. Public safety agencies must understand and address the specific needs of their constituents among a diverse group of communities.

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Improving constituent experience using AWS-powered generative AI chatbots

AWS Public Sector Blog

With this integration, Amazon Lex through Amazon Bedrock can access state user manuals and other documents as source data to answer questions from constituents in real time rather than waiting for a human agent to respond. Now, let’s look at the future flow Maria could have with these advancements in technology.

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Streamlining Constituent Services 2022: Examples & Helpful Tips

GovPilot

Most (if not all) local government departments interact with constituents every day, especially when it comes to accepting and processing various applications, inspections, or document requests. and cost governments far too much in staff time and money.

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AWS selects 13 startups to innovate public safety solutions through the GovTech Accelerator

AWS Public Sector Blog

By leveraging AWS to develop the next generation of GovTech technology, the startups aim to address justice and public safety challenges, such as increasing community engagement, deterring crime, and reducing recidivism. 911 call centers are facing unprecedented challenges, with high call volumes, legacy technology, and short staffing.

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A Plan for Access in Arkansas

GovLoop

They wanted to embrace new technology to better support constituent access. But that’s not the end of their innovations, which could improve operations for constituents and the courts alike. In the future, he would like the court to send automatic reminders by text, communicating with constituents as a medical provider might.

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Announcing new AWS data connector for popular nonprofit CRM: Blackbaud Raiser’s Edge NXT

AWS Public Sector Blog

With improved data insights, nonprofits can personalize communications with constituents, strengthen donor relationships, enhance operational efficiencies, and more. Examples include storing constituent profile information, whether or not a donor attended a fundraising event, communication preferences, and donation records.

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Want to Be a Featured Contributor?

GovLoop

Specifically, we are looking for between 12 and 15 writers, who will each submit an approximately 500-word blog post every two weeks during the second half of 2024 (12 posts total).