AWS Public Sector Blog

JUNE 6, 2024

Today, with more than 800,000 resolved fan identities—on target for 1 million by the end of 2024—the department has a powerful tool for engaging and selling across the entire fan journey. Unifying data sources to gain a more complete picture of football fans Pitt knew they wanted to start with a project focused on enhancing fan engagement.

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Education Engagement Public Sector Fundraising 189

AWS Public Sector Blog

DECEMBER 15, 2022

Now, agencies can build upon these changes by modernizing their systems with intelligent automation—transitioning from reactive to proactive engagements with their citizens. How AWS can help improve constituent services. Prerequisites. Figure 1: Modernized proactive outreach for departments of motor vehicles.

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AWS Public Sector Blog

SEPTEMBER 25, 2023

Fostering innovation means creating the right environment with supporting processes that enable university researchers, students, and external partners to engage effectively. Innovation is essential in developing solutions that address global sustainability challenges.

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AWS Public Sector Blog

MARCH 28, 2024

In this post, we will explore how to build a multilingual contact center that can provide near real-time assistance for a non-English-speaking constituent from an English-speaking agent. The constituent calls the main contact center number. The constituent’s voice is streamed near real time using Amazon Kinesis Data Streams.

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AWS Public Sector Blog

DECEMBER 2, 2022

AWS ProServe Ready now available in Australia , Japan, New Zealand, and Singapore for public sector customer engagements. AWS ProServe Ready prepares AWS Partners to work seamlessly with AWS ProServe on subcontract engagements in the public sector. AWS ProServe Ready has expanded into Australia, Japan, New Zealand, and Singapore.

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AWS Public Sector Blog

AUGUST 17, 2023

The top four concerns that SMAs have shared are outreach and engagement, staffing shortages, returned mail, and reporting capabilities. In this blog post, learn how to deploy a serverless outbound campaign to meet Medicaid unwinding outreach needs and support agency staff members by streamlining the outreach process.

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AWS Public Sector Blog

FEBRUARY 2, 2024

This blog post highlights how Idaho used Amazon Web Services (AWS) to modernize its ERP. Improving project success Ensuring project success takes a commitment from the top and an engaged, experienced team. We knew we couldn’t build the future on that model. Have you identified your stakeholders?

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Operations Local Government Security Public Sector 189

AWS Public Sector Blog

MARCH 31, 2023

The top four concerns that SMAs have shared for unwinding are constituent outreach and engagement, staffing shortages, returned mail, and reporting capabilities. The blog post “ 4 ways AWS can help with Medicaid unwinding ” provides an overview of how SMAs can use AWS to create solutions to meet these needs.

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Outreach Public Sector Constituents Campaign 130

GovPilot

AUGUST 22, 2022

Most (if not all) local government departments interact with constituents every day, especially when it comes to accepting and processing various applications, inspections, or document requests. and cost governments far too much in staff time and money.

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AWS Public Sector Blog

FEBRUARY 28, 2023

The top four concerns that SMAs have shared are in approaching outreach and engagement, staffing shortages, returned mail, and reporting capabilities. Due to the scale of unwinding efforts, automation and scalable digital engagement is essential for successful unwinding efforts. License: CC BY-SA 4.0 License: CC BY-SA 4.0

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AWS Public Sector Blog

SEPTEMBER 9, 2022

The morning series will consist of sessions on mission-oriented topics, followed by technical sessions in the afternoon covering modern data strategy, enhancing constituent engagement, and strategies to enable remote learning and working. How Carbyne’s cloud-native platform helps 911 call centers put eyes on the scene and more.

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AWS Public Sector Blog

SEPTEMBER 27, 2023

Public health agencies know that modernizing their technology infrastructure is necessary to avoid disruptions to program operations and create new opportunities to serve their constituents. Section 1: The User Interface Layer is the part of the solution that end users engage with. The WIC system went live in production in March 2023.

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AWS Public Sector Blog

AUGUST 21, 2024

They often rely on donor and grant funding, so they have to justify every expense to their constituents. To expand their reach, they often collaborate with academia and other nonprofits, and they engage early-career talent. You can follow their Data@Urban feed on Medium and their Urban Wire blog.

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AWS Public Sector Blog

APRIL 17, 2023

In this blog post, explore these top 10 priorities and how state and local leaders can use AWS to support them. Citizens expect to engage with their local government in the same fast, digital manner that they communicate in their daily lives. million residents.

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AWS Public Sector Blog

JULY 21, 2022

The IMAGINE 2022 conference will gather inspiring leaders from the education and state and local government space to share insights and success stories about leveraging data and the latest technology innovations for constituents, students, and communities. How governments can use open source solutions for faster transformation and more.

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Education Public Sector Local Government Leadership 130

AWS Public Sector Blog

JANUARY 30, 2023

Managing donors, members, and constituents is essential to the success of most nonprofits. In this blog post, I’ll discuss a no-cost, nonprofit-focused CRM called CiviCRM. About CiviCRM Over 11,000 nonprofit organizations around the world use CiviCRM to build and manage their donor, member, and constituent bases.

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Nonprofit Management Public Sector Constituents 162

AWS Public Sector Blog

NOVEMBER 1, 2022

Every interaction a citizen has with government is an opportunity to enhance the customer experience with rich citizen engagement and direct lines of feedback. In this blog post, learn how to set up a solution with AWS deep learning services that creates a fluid experience for reporting and addressing these issues. Conclusion.

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AWS Public Sector Blog

NOVEMBER 16, 2022

Omnichannel communications empower tax agencies to respond to taxpayer demand for digital engagement and offer more effective customer service on a 24/7 basis. Learn more about how state and local government agencies use AWS to support their constituents and staff at the Cloud for State and Local Governments hub.

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AWS Public Sector Blog

NOVEMBER 23, 2022

This is changing the way we engage as a society. From my time in government, I worked with incredible people who demonstrated initiative and took risks to deliver results for their constituents. Learn more. Learn more about how governments use AWS to support their missions at the AWS for Governments main page.

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AWS Public Sector Blog

JULY 12, 2023

As a result, we have reallocated resources to training and community engagement which has increased HMIS participation in the community.” This earns service provider trust early and increases engagement during retraining.” Do you have questions about how AWS can help your government agency provide innovative services for constituents?

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AWS Public Sector Blog

NOVEMBER 29, 2022

As we move into the next stage of normalcy, organizations must adapt and innovate to keep up with the constantly evolving global landscape and the changing needs of end users and constituents. Follow the AWS News Blog for the latest announcements, updates, and more from re:Invent 2022. Learn more about AWS for the public sector.

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AWS Public Sector Blog

JULY 11, 2024

The AWS IMAGINE conference is a no-cost way for Texas state leaders to earn CPE hours and gain valuable technology insights to support their teams and constituents. Plus, opportunities abound to engage with AWS Partners that can design and develop ready-to-use solutions to help your team and organization meet goals faster.

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Education Local Government Public Sector Public Safety 204

AWS Public Sector Blog

MARCH 19, 2024

They discussed how cloud infrastructure enables public sector organizations to modernize constituent services and student success. Engage with others The day provides ample opportunity to network. Whether you are thinking seriously about moving to the cloud or are there already, there is still much to learn. Collaborate.

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Education Public Sector Local Government Elected Officials 189

AWS Public Sector Blog

MARCH 15, 2023

Nonprofit innovators from across the country led live sessions for other nonprofit leaders about how they’re innovating with cloud technology and engaging their communities. Allyson Fryhoff, managing director of nonprofits and nonprofit healthcare at AWS, delivering the keynote at the IMAGINE: Nonprofit conference.

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Nonprofit Public Sector Leadership Engagement 130

AWS Public Sector Blog

FEBRUARY 10, 2023

In this blog post, learn how to set up a multi-lingual, interactive SMS message campaign that can automatically verify and update member information on file based on member responses. The effectiveness of the process, including engagement and response rates, are tracked and displayed in a QuickSight dashboard. Set up Amazon Athena: a.

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GovLoop

FEBRUARY 12, 2024

They wanted to embrace new technology to better support constituent access. But that’s not the end of their innovations, which could improve operations for constituents and the courts alike. In the future, he would like the court to send automatic reminders by text, communicating with constituents as a medical provider might.

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AWS Public Sector Blog

APRIL 27, 2023

In addition, Sreeji recommends gaining an independent point of view, like engaging a third-party auditor early in the planning process. Discover how government agencies across the country use AWS to better serve constituents at the AWS Cloud for State and Local Governments hub.

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AWS Public Sector Blog

AUGUST 6, 2024

Despite a common misconception about government, state agencies regularly innovate on behalf of their constituents. In this post, we share examples of innovation from New Mexico and North Carolina. We also provide tips for accelerating procurement and maintaining visibility over rapidly implemented workloads.

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Accountability Public Sector Implementation Development 182

GovLoop

JUNE 11, 2024

Specifically, we are looking for between 12 and 15 writers, who will each submit an approximately 500-word blog post every two weeks during the second half of 2024 (12 posts total).

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AWS Public Sector Blog

JUNE 19, 2023

From July 11-12, 2023 in Sacramento, CA, leaders from across state and local government and education will gather to learn more about how to transform public services to deliver for students, constituents, and communities. Will we see you there? Register now for the IMAGINE 2023 conference in Sacramento.

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Education Local Government Public Sector Public Service 130

AWS Public Sector Blog

AUGUST 9, 2023

Learn more about how governments use AWS to innovate for their constituents, design engaging constituent experiences, and more at the AWS Cloud for State and Local Governments hub. See more Health and Human Services Cloud Resources here.

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GovLoop

JANUARY 4, 2023

Specifically, we are looking for between 12 and 15 writers, who each will submit an approximately 500-word blog post every two weeks during the first half of 2023 (12 posts total). We especially are interested in topics that fall within one or more of the following categories: Employee and constituent engagement.

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AWS Public Sector Blog

OCTOBER 28, 2022

In this blog post, learn how to deploy a secure Amazon Connect contact center with conversational AI features to route callers and chatters to the agents best able to assist them. In this blog post, we showed you how to deploy an Amazon Connect contact center with an Amazon Lex bot powering a conversational AI IVR. Conclusion.

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Public Sector Security Management Constituents 130

GovLoop

MAY 28, 2024

Specifically, we are looking for between 12 and 15 writers, who will each submit an approximately 500-word blog post every two weeks during the second half of 2024 (12 posts total).

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Social Media Government Employee Constituents Public Sector 52

AWS Public Sector Blog

AUGUST 9, 2022

It’s time to make learning more learner-centric, more engaging, and interactive,” Toms said. Subscribe to the AWS Public Sector Blog newsletter to get the latest in AWS tools, solutions, and innovations from the public sector delivered to your inbox, or contact us. Harnessing data to provide targeted services for communities.

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Education Public Sector Local Government Government 130

GovLoop

DECEMBER 8, 2023

Specifically, we are looking for between 12 and 15 writers, who will each submit an approximately 500-word blog post every two weeks during the first half of 2024 (12 posts total).

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Social Media Government Employee Constituents Public Sector 59

GovLoop

JUNE 25, 2024

That’s why we welcome community members from across government and industry to share their collective knowledge through blog post submissions to GovLoop.com. Check out these guidelines to ensure that your blog post submission is considered for review and publication. Blog posts should be around 500 words and no more than 700.

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