AWS Public Sector Blog

JUNE 19, 2024

Business intelligence – You can use Amazon QuickSight to create intuitive reports and dashboards that effectively communicate insights from the forecast data. Localize content through translation In an increasingly globalized world, organizations face the obstacle of connecting with a broad, multilingual audience.

Public Sector 189

Public Sector Translation Campaign Engagement 189

AWS Public Sector Blog

JULY 1, 2024

The CreateTrack tool , a one-stop system for budgeting, project tracking, communication, and invoicing. When working with Daisy, users follow multistep prompts to build out the course content needed—whether it’s writing a script, adding images, creating an avatar, translating into specific languages, or building quiz questions.

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Development Education Social Media Public Sector 321

AWS Public Sector Blog

JUNE 7, 2024

These frameworks allowed NCS and AWS to discover and analyze user needs and goals and translate them into a clearly defined problem statement. The prototype of the immersive web app experience was showcased to Prime Minister Lee Hsien Loong, Deputy Prime Minister Heng Swee Keat, and Minister for Communications and Information Josephine Teo.

Public Sector 296

Public Sector Communications Translation Engagement 296

Careers in Government

APRIL 23, 2024

In our interconnected world, effective communication across language barriers is essential for diplomacy, commerce, and social cohesion. Government language services play a vital role in bridging these divides, ensuring accurate and meaningful communication between governments, citizens, and stakeholders from diverse linguistic backgrounds.

Government 130

Government Translation Communications 130

AWS Public Sector Blog

MARCH 28, 2024

For Medicaid agency call centers, there aren’t enough agents to support communication in all the languages requested by a state government. The translation services offered in several Medicaid agency call centers add several hours of wait time for those seeking care. Amazon Polly is used to create a voice file for the translated text.

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Translation Constituents Public Sector Local Government 200

AWS Public Sector Blog

MAY 17, 2023

In this blog post, learn key takeaways from our engagements with public sector customers that can help you better prepare for this transformation. It is better to have the power to effectively communicate and measure your progress within the whole organization than to have a detailed plan that only fits a part of the organization.

Government 221

Government Public Sector Public Service Operations 221

Google Public Sector

JULY 7, 2023

Using innovation to support equitable access In April 2023, Dallas County began using Contact Center AI (CCAI) and Enterprise Translation Hub (ETH) to provide critical language services to constituents. Their ETH program translates existing service documents. Forms are already being rolled out in both Spanish and Vietnamese.

Public Sector 113

Public Sector Translation Constituents Local Government 113

AWS Public Sector Blog

SEPTEMBER 28, 2023

Research suggests EHRs translate into better quality and outcomes of care: organisations that implemented EHRs had 30% higher adherence to clinical guidelines, a 54% reduction in medication errors, and a 36% reduction in adverse drug events. When it comes to addressing the social determinants of health, we tend to underuse technology.

Public Sector 200

Public Sector Public Health Sustainability Translation 200

Google Public Sector

OCTOBER 8, 2021

Editor’s note : This article has originally been published on our German blog. Star Trek has the universal translator. Without the need for telepathy or sci-fi, we use AI-powered translation technology. With smart translations, done almost in real-time, we’ve created a new, more agile way of communicating.

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Translation Public Service Public Administration Communications 52

AWS Public Sector Blog

OCTOBER 19, 2023

With DFS on AWS, federal customers can accelerate joint interoperability, modernization, and data-driven decision making in the cloud by removing barriers that prevent systems and users from communicating while still strengthening security via Zero Trust principles. Learn more about AWS for US Government and AWS for Defense.

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Security Public Sector Translation Implementation 195

AWS Public Sector Blog

OCTOBER 25, 2024

East-west traffic describes communication within the cloud environment, such as between different applications or services in various subnets or VPCs. East-west traffic can also include communication between the AWS Cloud and on-premises data centers connected via AWS Direct Connect or other private connectivity solutions.

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Security Implementation Management Accountability 182

AWS Public Sector Blog

MARCH 8, 2024

Carbyne APEX transitioned the call center from analog to a digital interface that is smartphone-friendly and allows operators to communicate with callers via live video. It selected Amazon Web Services (AWS) Partner Carbyne and their i3 compliant cloud native call-taking platform APEX.

Public Safety 182

Public Safety Communications Public Sector Security 182

AWS Public Sector Blog

NOVEMBER 16, 2022

Omnichannel communications empower tax agencies to respond to taxpayer demand for digital engagement and offer more effective customer service on a 24/7 basis. Chatbots can even respond in multiple languages or translate speech to text using services like Amazon Transcribe. Transforming the customer experience.

Public Sector 147

Public Sector Local Government Supervision Operations 147

AWS Public Sector Blog

JULY 25, 2022

In addition to keeping track of items and effectively communicating with stakeholders, the Port in recent times has had to contend with shipping delays and other supply chain issues exacerbated by the pandemic. Delivering homeowner assistance funds quickly to people in need with the cloud.

Public Sector 130

Public Sector Local Government Security Transportation 130

Super Library Marketing

MARCH 27, 2023

You may be expecting me to recommend that you always attend sessions in the marketing, communications, or outreach track. I knew that I needed to learn more about the process so that I could encourage libraries to add communication initiatives to their strategic plans. Check their LinkedIn profile, blog, or website.

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Social Media Strategic Planning Communications Outreach 123

AWS Public Sector Blog

OCTOBER 16, 2024

A closer look at the technology behind the scenes Although patients only see simple, user-friendly communications, the underlying AWS-based architecture illustrated how multiple services work together to provide intelligent functionality. Amazon Pinpoint offers targeted personalized communication at scale combined with two-way messaging.

Communications 162

Communications Engagement Operations Campaign 162

Super Library Marketing

NOVEMBER 6, 2023

The chief of Marketing, Communications, and Strategy for the Enoch Pratt Free Library , she called back to Baltimore and put her team on speaker phone. Our social media manager, Vianey Becerra, was made full-time, and translation duties were added because Vianey is bilingual.” “A Go find them!” P.S. Want more advice?

Social Media 136

Social Media Campaign Communications Translation 136

AWS Public Sector Blog

MARCH 31, 2023

The blog post “ 4 ways AWS can help with Medicaid unwinding ” provides an overview of how SMAs can use AWS to create solutions to meet these needs. This translates to an average cost of $6.75 Amazon Pinpoint, an omni-channel communications service, can help in this scenario. The average Medicaid enrollment for states is 1.8

Outreach 130

Outreach Public Sector Constituents Campaign 130

AWS Public Sector Blog

MARCH 1, 2024

In order to maintain operational continuity of Ground Station environments, agent users must follow the instructions provided in this blog post before upgrading to the March 28 version of the agent. Figure 3 illustrates deployment into a network address translation (NAT-ed) private subnet.

Security 195

Security Management Operations Accountability 195

AWS Public Sector Blog

MARCH 6, 2023

In this blog post, we provide a reference architecture on Amazon Web Services (AWS) and an AWS CloudFormation template to create an automated email attachment ingestion, storage, and processing solution powered by artificial intelligence (AI) and machine learning (ML) services from AWS. Step 2: Set up customer managed key 1.

Public Health 130

Public Health Public Sector Local Government Accountability 130

Super Library Marketing

JANUARY 30, 2023

While inside the library, he decided to study communications in college. Years later, he is working in communications for a library, specifically as Director of Marketing and Communications for Capital Area District Libraries (CADL). At the age of 21, Trenton went to the library with his future wife to research careers.

Social Media 90

Social Media Press Release Communications Translation 90

AWS Public Sector Blog

OCTOBER 21, 2024

With a serverless application architecture, you can utilize the same components of a traditional three-tier architecture but use event-driven architecture with microservices, APIs to communicate between services, and purpose-built data stores that fit each service.

Management 162

Management Operations Accountability Translation 162

Google Public Sector

JULY 7, 2023

Using innovation to support equitable access In April 2023, Dallas County began using Contact Center AI (CCAI) and Enterprise Translation Hub (ETH) to provide critical language services to constituents. Their ETH program translates existing service documents. Forms are already being rolled out in both Spanish and Vietnamese.

Public Sector 40

Public Sector Translation Constituents Local Government 40

Microsoft Public Sector

SEPTEMBER 20, 2022

Go right to the GCC Teams Feature Communications Guide. We are introducing three new SharePoint team site templates dedicated to helping you create sites for your IT helpdesk, crisis communication team, and new employee onboarding team. MC420049 — Live Translated Captions in Meetings and Calls. Message Center Highlights.

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Public Sector Communications Management Translation 98

Google Public Sector

JUNE 21, 2022

In part one of this blog, I’ve outlined three key steps to start your journey. Invest in a couple of training sessions and consider joining an online community. Would it benefit from one of the AI building blocks such as vision for detecting objects, conversation, translation, text analysis or tabular data with lots of rules.

Public Sector 52

Public Sector Constituents Translation Government Employee 52

Social Pinpoint

DECEMBER 5, 2022

In this new three-part blog series, follow Adrienne Hamilton’s journey to get a client-side view of successful project planning, launching, and reporting of a public involvement initiative for transport. Learn how you can also create positive project outcomes with your online community engagement platform of choice.

Transportation 52

Transportation Community Engagement Engagement Public Transportation 52

zencity

DECEMBER 20, 2021

Add it to any online communication you have, such as e-bills, newsletters, listserv announcements, the signature line of city or county employee emails, and post on social platforms like Facebook and Nextdoor. Shareable link.

Engagement 52

Engagement Local Government Social Media Communications 52

Microsoft Public Sector

SEPTEMBER 21, 2023

As Microsoft Teams is the primary tool for communication and collaboration, customers are looking to improve productivity by integrating their business processes directly into Microsoft Teams via third-party party (3P) applications or line-of-business (LOB)/homegrown application integrations. For more information, see the blog post: [link].

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Public Sector Security Management Communications 115

A Library Writer's Blog

MAY 1, 2024

It’s a great opportunity to meet and collaborate with professionals from across the information community and around the world to address the most pressing issues in scholarly communications. And as with any NISO Plus conference, ideas emerging from the meeting will help to shape discussions about future NISO standards and projects.

Translation 40

Translation Government Agency Sustainability Communications 40

Microsoft Public Sector

JUNE 20, 2023

As Microsoft Teams is the primary tool for communication and collaboration, customers are looking to improve productivity by integrating their business processes directly into Microsoft Teams via third-party party (3P) applications or line-of-business (LOB)/homegrown application integrations. No action is needed to enable other features.

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Public Sector Security Management Translation 98

A Library Writer's Blog

OCTOBER 11, 2023

The issue will cover research trends ranging from scholarly communication initiatives to artificial intelligence to research impact and many others. The issue will be published in the fall or winter of 2024. Guest Editors: Søren Bertil Fabricius Dorch Library Director, University Library of Southern Denmark, DENMARK Email: bfd@bib.sdu.dk

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Translation Communications Management 40

Grant Writing Made Easy

SEPTEMBER 5, 2023

I learned to play tennis and I teach poetry classes in the community. And I still get to do some of the things I enjoyed as an academic, such as reading and translating Latin American literature. I kept a blog on science fiction and fantasy texts for a while. I did a vlog on being a writing teacher. I wrote a novel.

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Nonprofit Housing Cultivation Translation 98

Microsoft Public Sector

JULY 20, 2023

As Microsoft Teams is the primary tool for communication and collaboration, customers are looking to improve productivity by integrating their business processes directly into Microsoft Teams via third-party party (3P) applications or line-of-business (LOB)/homegrown application integrations.

Public Sector 97

Public Sector Security Management Communications 97

Microsoft Public Sector

FEBRUARY 22, 2023

As Microsoft Teams is the primary tool for communication and collaboration, customers are looking to improve productivity by integrating their business processes directly into Microsoft Teams via third-party party (3P) applications or line-of-business (LOB)/homegrown application integrations.

Public Sector 98

Public Sector Security Translation Management 98

Microsoft Public Sector

AUGUST 21, 2023

As Microsoft Teams is the primary tool for communication and collaboration, customers are looking to improve productivity by integrating their business processes directly into Microsoft Teams via third-party party (3P) applications or line-of-business (LOB)/homegrown application integrations. Thank you for your patience.

Public Sector 98

Public Sector Management Security Communications 98

Microsoft Public Sector

MAY 22, 2023

What’s New in Microsoft Teams | April 2023 These features currently available to Microsoft’s commercial customers in multi-tenant cloud environments are now rolling out to customers in the US Government Community Cloud (GCC), US Government Community Cloud High (GCC-High), and/or the United States Department of Defense (DoD).

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Public Sector Communications Management Government 95

Grant Central USA

SEPTEMBER 28, 2023

In this blog, we'll embark on a journey to explore how the acquisition of a grant writing certification can become a catalyst for transformation, not only within nonprofit organizations but also within the very communities they serve. That's where the power of grant writing certification comes into play.

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Nonprofit Grant Writer Sustainability Security 52