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Transforming student communications: How Dallas College modernized its call center with AWS

AWS Public Sector Blog

Dramatic efficiency gains and faster student communications The implementation of Amazon Connect delivered significant improvements to the efficiency and responsiveness of Dallas Colleges call center operations. Learn how other colleges and universities use AWS to serve their students, staff, researchers, and more at AWS for Higher Education.

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Virtualizing satellite communication operations with AWS

AWS Public Sector Blog

Despite these advances, satellite communications (satcom) operators still find it challenging to scale and adapt to this new complexity on the ground. This blog post describes how Amazon Web Services (AWS) can help satcom customers virtualize their ground stations that are directly connected to satellite antenna systems.

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How does the Information Environment Threaten National Security? (video blog)

GAO (US Government Accountability Office)

Wireless communication and social media have increased the speed and range of information sharing, diffusing the power once held more centrally. Today’s information environment poses opportunities and threats to our national security. In the videos.

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Implementing a unified search platform for educational content on Amazon OpenSearch Service

AWS Public Sector Blog

Let’s say you are indexing an internal blog page you want to make available to search. These fields represent different attributes of the blog page, making each aspect searchable for end users or applications. Additionally, in some scenarios, users might want to filter content, such as seeing only blogs or videos from the last 2 years.

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AWS announces Satellite Resiliency for AWS Outposts

AWS Public Sector Blog

Terrestrial communications infrastructure for remote locations can be costly to deploy and vulnerable to outages. Government, financial services, and industry have told us they want the power of AWS in their remote locations, but also require a level of last-mile resiliency that terrestrial connections don’t provide.

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Super Charging Your Communications Capabilities

Disaster Zone blog

Have you looked at satellite communications?

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Automating multi-channel communication for school bus delays

AWS Public Sector Blog

Communication with parents is a must for school districts. In this blog post, I walk through how to set up a solution that enables school districts to notify a targeted group of parents about school bus breakdowns and delays via the parent’s preferred method of communication (i.e., Figure 1 features the solution architecture.