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Civix simplifies online campaign finance reporting with AWS serverless technology

AWS Public Sector Blog

Public officials and employees for electoral candidates, political committees, and political action committees (PACs) must publicly disclose their campaign finances in accordance with different state campaign finance disclosure laws. Read on to learn how Civix worked with AWS to create their new solution.

Campaign 242
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Continuous monitoring and governance: AWS best practices for keeping your data secure during the holidays

AWS Public Sector Blog

Bad actors use new technologies such as generative artificial intelligence (AI) to craft more convincing phishing campaigns and social engineering attacks. Implement robust monitoring and alerting systems for both on premises and AWS environments. The surge in online activity creates more opportunities for scams and attacks.

Security 264
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Creating agentless outbound campaigns to support Medicaid unwinding efforts

AWS Public Sector Blog

In this blog post, learn how to deploy a serverless outbound campaign to meet Medicaid unwinding outreach needs and support agency staff members by streamlining the outreach process. Agencies can configure the Amazon Connect Outbound Campaign solution to use agents or function agentless.

Campaign 130
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Reimagining unemployment contact centers

AWS Public Sector Blog

Demo by Greg Smith) Strategies for reducing call volume and improving self-service Over a dozen states have implemented Amazon Connect to support their unemployment contact centers. The Connecticut Department of Labor achieved a 60 percent reduction in repeat calls after implementing IVR scheduled callbacks.

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AWS Nonprofit Credit Program expands support for nonprofits of all sizes

AWS Public Sector Blog

These organizations are implementing cloud technology solutions to deliver enhanced services, scaled support, and innovative solutions to those they serve. This chatbot enables individuals to instantly learn more about ONE’s work, stay up-to-date with current advocacy campaigns, and find ways to take action locally and throughout Africa.

Nonprofit 263
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How one nonprofit uses AWS to amplify citizen advocacy across Africa

AWS Public Sector Blog

Whether lobbying political leaders in world capitals or running grassroots campaigns in local communities, ONE encourages governments to fight extreme poverty and preventable disease, particularly in Africa. Users can ask the chatbot for information about local campaigns and volunteer for opportunities in their area.

Advocacy 162
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Now available: New AWS program supporting nonprofit donor and member engagement

AWS Public Sector Blog

Which campaigns have encouraged them to donate in the past? By implementing this solution, organizations can improve the quality of their customer engagements. Subscribe to the AWS Public Sector Blog newsletter to get the latest in AWS tools, solutions, and innovations from the public sector delivered to your inbox, or contact us.

Nonprofit 243