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Bad actors use new technologies such as generative artificial intelligence (AI) to craft more convincing phishing campaigns and social engineering attacks. Re-evaluate your on-call communication and rotation plan. Document the necessary steps, including escalation procedures, communication protocols, and the recovery processes.
Communication with parents is a must for school districts. In this blog post, I walk through how to set up a solution that enables school districts to notify a targeted group of parents about school bus breakdowns and delays via the parent’s preferred method of communication (i.e., Enable outbound campaigns 1.
To address these staffing shortage issues and make sure members get their communications needs met, SMAs can use AWS and cloud technology to introduce automation into their outreach process. Agencies can configure the Amazon Connect Outbound Campaign solution to use agents or function agentless.
This video, and dozens more like it, are the work of the library’s Office of Communications and Marketing. Communications and Marketing Director Rachel Johnson grew up north of Baltimore. It’s put on by the Association of Marketing and Communication Professionals (AMCP). I loved to bother her after story times as a toddler.
As one-time donations increasingly become the norm, nonprofit development teams are challenged to think outside-the-box to attract, retain, and communicate with their valuable supporters. The program is custom designed to help nonprofits use the cloud to connect and communicate with their donors and members in a personalized, dynamic way.
Every constituent has a different set of circumstances that dictates how and when they prefer to communicate. Agencies can also preempt potential calls with outbound campaigns , reaching up to millions of customers across channels with program updates and reminders for important deadlines, weekly certifications, and work search requirements.
Nicole is now the Communications Coordinator for the Delaware County District Library, a five-branch system with a bookmobile and other outreach services. She had one Communication Specialist but was certain she needed more help. The first thing I did was sit down with my Communications Specialist and perform a job task audit.
The library I worked for when I started this blog had an annual tradition. This happened because we had a messy, unorganized internal communications strategy. Internal communications: marketing’s forgotten stepchild. On this blog, we focus mainly on marketing and promotions aimed to reach your library community.
AWS Wickr from Amazon Web Services (AWS) provides federal agencies with an innovative solution that can help them build public trust by protecting sensitive communications, while supporting the capture and management of records. AWS announces low-to-no cost security services for federal political campaigns and committees.
Today, HSD’s texting campaigns are more sophisticated than ever. All of these [campaigns] have a virtual portion,” said Harrison. What we have to communicate is life-saving information. Once they were confident in their approach, the team scaled fast. They all use AI or automated responses, so people get the message.
The chief of Marketing, Communications, and Strategy for the Enoch Pratt Free Library , she called back to Baltimore and put her team on speaker phone. Like many libraries, Enoch Pratt really had a challenging time communicating with patrons during the Covid lockdown because of the digital divide. Go find them!” P.S. Want more advice?
Business intelligence – You can use Amazon QuickSight to create intuitive reports and dashboards that effectively communicate insights from the forecast data. When your solution version is complete, you can create a campaign for your solution version.
BACKGROUND: Vasu Jakkal recently announced an expansion of Microsoft’s cloud logging accessibility in her blog post Expanding Cloud Logging to Give Customers Deeper Security Visibility. If you have not done so, please take a moment to read about the changes, this blog covers at a high level the context for the initiative.
2, the Partnership for Public Service held a virtual workshop to help federal communications professionals learn how to strategically frame government success stories. He stressed the need to establish a specific goal of what you want your audience to do, and know and feel from the message you are communicating. “We Keep it simple.
Jenie now works as Marketing and Communications Manager for the library. This year, she co-led a team of five people during a major project: a survey of their community. We talked on radio programs, developed videos, e-newsletters, postcards with QR codes, and social media campaigns. It was the hub for all the content and links.
However, new guidance from the Federal Communications Commission (FCC) has made an important determination to allow government agencies to use calling and texting to verify Medicaid beneficiaries’ current addresses so the reenrollment materials reach them. Architecture overview Figure 2.
I feel like this willingness to help others is common among library staff; libraries truly are a special place for community collaboration!” She’s now the Communications Coordinator at the Newberry Library , a non-circulating research and cultural archive library in Chicago. Our blog posts help inspire this!”
The blog post “ 4 ways AWS can help with Medicaid unwinding ” provides an overview of how SMAs can use AWS to create solutions to meet these needs. With a CMS waiver , SMAs can update case records with new contact information from reliable sources, and then use this information for any outreach or physical mail campaigns to enrollees.
When looking for communication solutions for a niche audience, bring everyone to the table,” advises Claudine. For myself and my team, it is incredibly helpful to understand what is trying to be communicated, to whom, and why. Claudine’s team is also working on a new branding campaign called Free to Belong.
The Journal of Advancement, Communication, and Development in Academic Libraries (open access journal) publishes articles that offer strategies and case studies for practical application of strategic fundraising and communication in academic libraries. Share a new role or position, new campaign, completed project, etc.
Frank Steely Library on the campus of Northern Kentucky University, where she serves as Communications and Marketing Manager. In the spring 2022 semester, Steely Library launched a weeklong scavenger hunt-inspired social media campaign. Subscribe to this blog and you’ll receive an email every time I post. YouTube.
A closer look at the technology behind the scenes Although patients only see simple, user-friendly communications, the underlying AWS-based architecture illustrated how multiple services work together to provide intelligent functionality. Amazon Pinpoint offers targeted personalized communication at scale combined with two-way messaging.
She also has served on the Marketing Board for the March of Dimes and continues to be involved in the Our Promise Campaign. As the GCDTO, Cheow Hoe oversees the development of the government’s digital infrastructure and digital technology capability, as well as talent development in information and communication technology and smart systems.
Photo courtesy Cincinnati and Hamilton County Public Library In my freshman year of college, a woman came to my Intro to Communications class to talk about the future of the Internet. Google has the capability to detect website copy and blog posts that may contain ChatGPT content. They use machine learning algorithms (ironic!)
According to a survey by Blind , the burnout rate for anyone working in marketing and communications was already high pre-pandemic, at 74.8 Unrealistic deadlines and results expectations How many times have you been asked to create an email, a social media post, or an ENTIRE campaign… right now, like yesterday. Write a blog post.
However, ensuring that we are communicating effectively with residents about the issue and the support on offer is an additional challenge. In Southwark, we’ve done much to support our community through the day-to-day cost of living impact with a #heretohelp campaign.
Every day, our news and social media feeds are filled with horrific stories from friends in the library world about book challenges and campaigns to defund libraries. (I You believe your community members understand that it is essential to have a place in a community where people can come to check out the books they want and need.
Rebecca Kilde is the communication and marketing coordinator for IFLS Library System in western Wisconsin. And they were able to identify some library super fans, who may become influencers in a future campaign. Subscribe to this blog and you’ll receive an email every time I post. And this was NOT a top-down promotion.
When the Communications Manager role was created at FCPL in 2021 I jumped at the chance to use my skills and experience to promote the library to a wider audience.” Like many of you, Leslie is a marketing and communications department of one. It’s a great mix of literary humor, art, and community.
She landed the job five years ago after working in communications for a large, international company. When Mary isn’t celebrating her onboarding email campaign success or doing the other library promotions, she is looking for inspiration… from you! “I S ubscribe to this blog and you’ll receive an email whenever I post.
In this new three-part blog series, follow Adrienne Hamilton’s journey to get a client-side view of successful project planning, launching, and reporting of a public involvement initiative for transport. Learn how you can also create positive project outcomes with your online community engagement platform of choice.
In this new three-part blog series, follow Adrienne Hamilton’s journey to get a client-side view of successful project planning, launching, and reporting of a public involvement initiative for transport. Learn how to create positive project outcomes with your online community engagement platform of choice. cost, safety, zone maps, etc.)
I’m still downtown, working a block away from that magazine, trying to have a direct impact on this community. Mike and his four co-workers in the Programming and Communications Services department oversee all digital and print promotions. We’re also hoping to make time to develop general library marketing campaigns. We’re cool!
In this new three-part blog series, follow Adrienne Hamilton’s journey to get a client-side view of successful project planning, launching, and reporting of a public involvement initiative for transport. Learn how you can also create positive project outcomes with your online community engagement platform of choice.
As a book pointed out, if that doesn't communicate that Mayoral control isn't the solution, nothing does. Plus there are other publications like Radical Teacher , blogs and other online resources, etc. For decades, in Chicago, the Mayor runs the school system. I've never seen a public library that subscribes.
Open up the channels of communication around the subject matter. With everything in this blog that I outline, effectively addressing mental health issues comes down to addressing the stigma of mental health issues. And, most importantly, engage your community and measure the effectiveness of the messaging through community surveys.
What’s New in Microsoft Teams | April 2023 These features currently available to Microsoft’s commercial customers in multi-tenant cloud environments are now rolling out to customers in the US Government Community Cloud (GCC), US Government Community Cloud High (GCC-High), and/or the United States Department of Defense (DoD).
As Microsoft Teams is the primary tool for communication and collaboration, customers are looking to improve productivity by integrating their business processes directly into Microsoft Teams via third-party party (3P) applications or line-of-business (LOB)/homegrown application integrations. Thank you for your patience.
If you’re a brand new nonprofit organization this year, check out this blog to help you understand how to get started with funding as a nonprofit startup. Communicate these alignments to stakeholders to justify budget decisions and highlight how financial resources are being used to advance the organizational mission.
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As Microsoft Teams is the primary tool for communication and collaboration, customers are looking to improve productivity by integrating their business processes directly into Microsoft Teams via third-party party (3P) applications or line-of-business (LOB)/homegrown application integrations.
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