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Improving customer experience for the public sector using AWS services

AWS Public Sector Blog

Localize content through translation In an increasingly globalized world, organizations face the obstacle of connecting with a broad, multilingual audience. A solution that targets these issues not only simplifies content localization and language translation but also enhances the analysis of multilingual content.

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Making Community Meetings More Accessible in 2025 with Digital Engagement Tools 

Social Pinpoint

In this article, Ill explore five updated strategies for ensuring your community meetings are accessible in 2025, with a focus on leveraging digital engagement tools. Translate resources: Work with local community groups to create multilingual content, ensuring your message reaches a broader and more diverse audience.

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Singapore’s National Library Board aims to unlock country’s rich heritage with AR app built by AWS Partner NCS

AWS Public Sector Blog

Time: Showcase the evolution of a location over centuries using rich digital content, including pictures, newspaper articles, and memories. These frameworks allowed NCS and AWS to discover and analyze user needs and goals and translate them into a clearly defined problem statement. Narrative: Structure the thematic context by layers.

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State Department Bets Big on Data-Driven Diplomacy

GovLoop

The tool “is able to basically ingest a million articles every day from around the world, to be able to do that in a couple hundred countries in over 100 languages and then immediately translate, synthesize, and give you a clear picture of what’s happening in the information space immediately,” Blinken said.

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City of San Jose ensures critical services reach community using AI translation

Google Public Sector

In order to truly serve our diverse communities, we recognized language translation services would be required to offer truly equitable services to everyone. After looking at many other options, we decided to partner with SpringML and Google Cloud to leverage the AutoML Translation with other technologies such as our virtual agent.

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Making public services more accessible with AI-powered translations from Google Cloud

Google Public Sector

Editor’s note : This article has originally been published on our German blog. Star Trek has the universal translator. Without the need for telepathy or sci-fi, we use AI-powered translation technology. With smart translations, done almost in real-time, we’ve created a new, more agile way of communicating.

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Inclusive Success Stories for Community Engagement

Social Pinpoint

In this article, well explore inspiring examples of inclusive engagement done right, highlighting creative initiatives that overcame barriers, amplified underrepresented voices, and ultimately brought people together for a common purpose. To empower these leaders, the Council also implemented a Workshop in a Box approach.