GovLoop

APRIL 18, 2024

Clunky, old, public facing systems frustrate constituents and reduce engagement, she said. Just like members of the public, agency workers don’t enjoy waiting for their computers to process data, for the little circles on their computer screens to stop spinning. But backend changes matter also.

Legislation 105

Legislation Public Face Government Employee Leadership 105

GovLoop

MAY 12, 2023

Skowera not only sees engagement benefits from offering virtual options, but also environmental and budgetary advantages. Engagement as an Agency-wide Priority It’s essential for an agency’s full team — specifically process and program managers — to be invested in engagement-related IT advances, Skowera said.

Constituents 52

Constituents Parks And Recreation Outreach Engagement 52

GovLoop

DECEMBER 6, 2022

Skowera not only sees engagement benefits from offering virtual options, but also environmental and budgetary advantages. Engagement as an Agency-wide Priority. It’s essential for an agency’s full team — specifically process and program managers — to be invested in engagement-related IT advances, Skowera said. Get the guide.

Constituents 59

Constituents Parks And Recreation Outreach Engagement 59

GovLoop

MAY 9, 2024

Public-facing employees offering feedback on constituent experiences. Accessibility redesigns based on empirical evidence and public input. This article appears in our guide, “ A Fresh Look at Data.” Key elements of data-driven CX include: Data sharing among agencies to promote consistency and save time.

Public Face 52

Public Face Constituents Leadership Government Agency 52

GovLoop

AUGUST 2, 2023

Start by adding CX to contract requirements, especially for projects that will be public-facing. This article appears in “ Improving Customer Experience: A Nuts-and-Bolts Guide.” Borrow, Build and Hire to Increase Internal Skills Use contractors to bring in capacities you don’t yet have.

Public Face 52

Public Face Coordinator Development Constituents 52

Social Pinpoint

JANUARY 30, 2024

We are in the enviable position of collaborating with hundreds of organizations worldwide and innovating together to drive community and stakeholder engagement forward. Our clients range from local and state governments to industry and nonprofits that use and rely on engagement in their decision-making processes.

Community Engagement 52

Community Engagement Engagement Local Government Nonprofit 52

Microsoft Public Sector

JULY 20, 2023

Public facing documentation for creating custom list templates can be found here. How this will affect your organization: Collaborative Stageview is a new type of Teams window that allows users to engage with content and conversation, side-by-side. PowerShell Cmdlets documentation for custom list templates is available here.

Public Sector 97

Public Sector Security Management Communications 97