This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
We are in the enviable position of collaborating with hundreds of organizations worldwide and innovating together to drive community and stakeholder engagement forward. Our clients range from local and state governments to industry and nonprofits that use and rely on engagement in their decision-making processes.
Publicfacing civic assets--libraries, parks, schools, sustainable mobility programs like walking, biking, and transit, Safe Routes to School, public markets, farmers markets, etc. at farmers and public markets. These kinds of ideas can be extended to other publicfacing programs.
Clunky, old, publicfacing systems frustrate constituents and reduce engagement, she said. Just like members of the public, agency workers don’t enjoy waiting for their computers to process data, for the little circles on their computer screens to stop spinning. But backend changes matter also.
Skowera not only sees engagement benefits from offering virtual options, but also environmental and budgetary advantages. Engagement as an Agency-wide Priority. It’s essential for an agency’s full team — specifically process and program managers — to be invested in engagement-related IT advances, Skowera said. Get the guide.
Skowera not only sees engagement benefits from offering virtual options, but also environmental and budgetary advantages. Engagement as an Agency-wide Priority It’s essential for an agency’s full team — specifically process and program managers — to be invested in engagement-related IT advances, Skowera said.
Start by adding CX to contract requirements, especially for projects that will be public-facing. This article appears in “ Improving Customer Experience: A Nuts-and-Bolts Guide.” Borrow, Build and Hire to Increase Internal Skills Use contractors to bring in capacities you don’t yet have.
In this article, our colleagues at Future Healthcare Today explore how AI solves Health and Human Services challenges The impact and applications of artificial intelligence (AI) and generative artificial intelligence (GenAI) have been top of mind for government agencies in 2024.
Publicfacing documentation for creating custom list templates can be found here. How this will affect your organization: Collaborative Stageview is a new type of Teams window that allows users to engage with content and conversation, side-by-side. PowerShell Cmdlets documentation for custom list templates is available here.
Public-facing employees offering feedback on constituent experiences. Accessibility redesigns based on empirical evidence and public input. This article appears in our guide, “ A Fresh Look at Data.” Key elements of data-driven CX include: Data sharing among agencies to promote consistency and save time.
Then came $150K in donations ," how one such bar facing closure on Capitol Hill raised over $150,000 to stay open. From the article: As You Are , a combination cafe and bar, has played a unique role for the queer community since it opened on a corner of Barracks Row in March 2022. The Post reports, " D.C.’s Silent book clubs.
We organize all of the trending information in your field so you don't have to. Join 40,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content