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The 2025 Modernization Playbook

GovLoop

Digital Identity Ecosystems: Government agencies could play a vital role in the development of systems for managing the use of digital identities across the public and private sectors. This article appeared in our guide, “ Agencies Draw a New Modernization Blueprint.”

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Three Options for Managing References in Grant Proposals and Other Documents

Peak Proposals

Proposals for community-based projects often require references as well, such as citations to government reports, public datasets, or news articles. Before we discuss each tool, we want to give a quick overview of what a reference manager is and why you may want to add one to your proposal development toolbox.

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Montana Maps Infrastructure Spending to Ensure Equity 

GovLoop

They only had about a month to apply for this money, and we got over $900 million in grant requests,” said Autumn Coleman, DNRC’s resource development bureau chief. This formula, which calculates a county’s size, population and miles of public roadways, was fair but complex and difficult to parse for those unfamiliar with it.

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It’s Time to Think About Modernization in New Ways

GovLoop

Its true that universities no longer teach COBOL, but guess what, you can teach a developer COBOL, Dunkin said. From software development and procurement to agency leadership, everyone needs to come around to understanding the value of these approaches and to recognize theres no new risk, Dunkin said. Modernize little by little.

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Every Project Needs a Plan

GovLoop

The CX Maturity Model , developed by the General Services Administration (GSA), is designed to help you do just that. Start by adding CX to contract requirements, especially for projects that will be public-facing. This article appears in “ Improving Customer Experience: A Nuts-and-Bolts Guide.”

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Where Data Makes a Difference, Pt. 1

GovLoop

said Megan Huss , Director of the Process and Performance Improvement Program in the Office of Personnel Management’s Center for Leadership Development. Public-facing employees offering feedback on constituent experiences. Accessibility redesigns based on empirical evidence and public input.

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(Contact-Free) Human Touch Helps Transform a Riverscape

GovLoop

That allowed the city to use multiple types of outreach to share updates with people as the project developed. Through analyzing and enhancing AI interactions, her team discovers how to manage the technology and what information to expand to public-facing outlets like the website. “I Get the guide. Favorite.