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Connecting the dots between the customer experience and trust in government

Partnership for Public Service

Recent polling by the Partnership for Public Service shows that positive experiences with federal services may help drive trust in government but that negative experiences appear to affect trust more strongly. adults from Nov. 29 to Dec.

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Emphasizing ‘people over position’: 2023 Exemplary Public Servant James Earp

American City & Country

Despite being voted “most likely to be president” in high school, James Earp’s path to public service wasn’t a direct one. A path to public service It was while working in the banking industry straight out of college that Earp first learned about the job of a city manager.

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Toronto Star "Can't We Do Better" series: Rampant Municipal Management Failure #3

Rebuilding Place in Urban Space

" on the various way that the city government's execution of basic services is failing. Maybe he wouldn't if Toronto had ranked choice voting. The incumbent of the last 8 years, John Tory, is likely to win.

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Public housing administration as a measure of government (in)competence

Rebuilding Place in Urban Space

Council votes for $8 billion Medicaid contracts, housing overhaul ," Post ). John Kotter’s Eight Step Model for Leading Change It definitely shows lack of accountability and no sense of urgency to act -2,000 units could house at least 4,000 people. The City Council is worked up about it (" D.C. Housing Authority better ," Post ).

Housing 52
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Local Government Support for Privately Owned Affordable Housing

Community and Economic Development Program of UNC

By most accounts, the need for affordable housing across North Carolina is massive. As Frayda Bluestein explains in a blog post , Article 1, Section 32 of the state constitution prohibits governments from granting exclusive emoluments (benefits or gifts) “but in consideration of public services.” 160A-279 for the conveyance.

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Top 50 City Government Blogs

Masters in Public Administration

Lynch writes on everything from the budget to public service. The local government here strives to be accountable and accessible. There are also tools for living in, doing business, and other services you can learn more on from the city. Blog from the Office of the City Manager. Ventura City Manager. City News Blog.

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The power of the connecting middle: where policy, delivery and democracy meet (and often don’t)

Public Purpose - An Independent Advisory Company

And that would be a substantial deposit in the “strengthening democracy” account to rescue trust and confidence in democracy and the potential of good government done well. She deals in the rhythms of public service culture and practice that too often get missed in the Big Debates about government and democracy.