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From good to great: How benchmarking drives continuous improvement

Open Access Government - Technology News

Companies analyse factors like revenue, cost structures, customer satisfaction, operational efficiency, and innovation. Learning from top-performing companies helps refine strategies, optimise operations, and improve customer experiences, collectively contributing to gaining a competitive edge. How can Rockford help?

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Cleveland’s new strategic plan focuses on making city government work better

American City & Country

The mayor’s purpose that day was to introduce his new 10-year operational strategic plan to an audience of some 500 employees—a plan intended to modernize the way government works, make services more accessible, empower the city workforce and improve the city’s financial outlook.

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How to Prepare Agencies for Long-Term Citizen Service Success

FedTech Magazine

The Government Accountability Office recently released a new strategic plan that will guide efforts from 2022 to 2027 as the agency aids federal operations and addresses the most critical issues facing the nation’s government and society as a whole. National security…

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Don’t Wait to Modernize: A Q&A on Preparing for The MGT Reform Act

Government Technology Insider

It features changes to the repayment/reimbursement requirements and new criteria for evaluating project proposals with a stronger focus on bolstering security, privacy and protecting against operational risks. Instead, they can spend more time leveraging digital resources to operate more effectively.

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Saving the planet through procurement: Governments are identifying ways to use purchasing to achieve and support sustainability goals

American City & Country

According to the MarketLinks blog, Sustainable Public Procurement and the Business Environment , “taxpayers around the world are increasingly holding governments accountable to spend public funds for their social and economic benefit in a sustainable manner. Therefore, relying on suppliers as partners in sustainability education is key.

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Programming for Success in Parks and Recreation

Let's Talk Parks

” How have you guys been operating? So during our summer account planning meeting, our staff were saying that, okay, we’re losing our older kids, our eleven and twelve year olds. So one of the programs that we developed was a digital media account. Becky: Well, good deal. And you guys have a beautiful park.

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Why Strathcona County Council & Administration have Embraced Priority Based Budgeting

PBB Center for Priority Based Budgeting

To date, Council and Administration have developed a strategic plan and completed a 4E (efficient, effective, equitable and economical) review of business plan and budget processes. I invite every taxpayer to let me know if my approach to budget accountability is on the right track!