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Empowering public sector innovation: How AWS Partners are accelerating their generative AI adoption

AWS Public Sector Blog

In this post, I would like to share how two AWS Partners, Ness and CloudThat , used the Generative AI TTM to drive innovation and accelerate their generative AI journeys, benefiting government agencies and education customers. I hope these examples provide you with inspiration as you plan your generative AI roadmap.

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Building an AI coding assistant on AWS: A guide for federal agencies

AWS Public Sector Blog

If youre working in highly regulated industries like the federal government or national security, you face unique challengesfrom managing complex legacy systems with accumulated technical debt to keeping pace with rapidly evolving technologies. Customers bring their own models (BYOM) for self-hosting and inference.

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Making Community Meetings More Accessible in 2025 with Digital Engagement Tools 

Social Pinpoint

In 2015, I was inspired by the conversations happening at the ELGL (Engaging Local Government Leaders) Annual Conference, specifically the discussions around making local government more accessible. For example, I once worked with local groups to translate a DVD into seven languages, for the cost of a single professional translation.

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Building a multilingual contact center for Medicaid agencies on AWS

AWS Public Sector Blog

For Medicaid agency call centers, there aren’t enough agents to support communication in all the languages requested by a state government. The translation services offered in several Medicaid agency call centers add several hours of wait time for those seeking care. Amazon Polly is used to create a voice file for the translated text.

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AWS accelerates digital public infrastructure adoption with automation

AWS Public Sector Blog

The Centre for Digital Public Infrastructure (CDPI) defines DPI as: A set of technology building blocks powered by interoperable open standards or specifications operated under a set of enabling rules with open, transparent, and participatory governance to drive innovation, inclusion, and competition at scale.

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Community Engagement Trends for 2025

Social Pinpoint

Rebuilding Trust Through Community Engagement Rebuilding trust between governments and their communities will be a central theme in 2025. Governments can foster trust by prioritizing inclusivity and demonstrating a commitment to addressing community needs through transparency, accountability, and ongoing dialogue.

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Karsun Solutions builds modernization platform using Amazon Bedrock

AWS Public Sector Blog

Summary Highly regulated enterprises and government agencies still maintain critical applications operating on legacy mainframe systems. The Government Accountability Office (GAO) published a 2023 report identifying critical federal IT legacy systems in need of modernization that were written in older languages, such as COBOL.