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Community Engagement Trends for 2025

Social Pinpoint

In this case, predicting community engagement trends for 2025. Our role allows us to attend industry events and speak with current customers to learn more about community engagement. As we move into 2025, here are five community engagement trends that we think will make a huge impact for the next 12 months.

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Making Community Meetings More Accessible in 2025 with Digital Engagement Tools 

Social Pinpoint

In 2015, I was inspired by the conversations happening at the ELGL (Engaging Local Government Leaders) Annual Conference, specifically the discussions around making local government more accessible. Their ideas were both practical and refreshing, sparking a lot of reflection of my own experiences with community engagement.

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Overcome Language Barriers in Online Community Engagement

Social Pinpoint

It offers a gateway into other cultures and is one of the most crucial instruments for preserving heritage, which is why it’s so important to support multiple languages when engaging with our communities. That’s why it’s so important to support multiple languages in our online community engagement practice. Write simply.

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Building a multilingual contact center for Medicaid agencies on AWS

AWS Public Sector Blog

The translation services offered in several Medicaid agency call centers add several hours of wait time for those seeking care. Translations that would take hours to complete manually are performed in moments and read back, in life-like speech, and in a member’s chosen language through Amazon Polly.

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AI trustworthiness: Is the biggest AI challenge cultivating trust?

Open Access Government - Technology News

Recent releases of powerful large language models demonstrate that AI technologies are advancing much faster than the standards, benchmarks, policy, governance, or accountability mechanisms necessary to keep them trustworthy. Even defining what AI trustworthiness looks like has been a challenge. That’s an important start.

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Empowering public sector innovation: How AWS Partners are accelerating their generative AI adoption

AWS Public Sector Blog

These one-on-one consulting engagements have covered topics such as developing a Cloud Center of Excellence (CCoE) and maximizing profitability with AWS in public sector. These solutions included summarization, information extraction, sentiment analysis, topic classification, and data visualization.

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Preparing for Security Copilot in US Government Clouds

Microsoft Public Sector

Please connect with your Microsoft Account team for product roadmap updates) These are out of the box features that customers can turn on today, with minimal configuration required. These features benefit from the power of machine learning and help defenders respond at the speed of AI. And this is where the integrations play in.

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