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Reflection on public service leadership in the new year

Partnership for Public Service

Hosted by the Public Service Leadership Institute and the Senior Executives Association, the event convened more than a thousand participants in person and virtually to hear from keynote speakers, to network, and to learn from leaders inside and outside government. As a result, public trust in government is fragile and declining.

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Building trust in federal government: Using social media to engage youth

Partnership for Public Service

While bridging this alarming gap in trust and representation requires a comprehensive systemic approach, one effective strategy involves improving the ways in which federal agencies share information with the public, particularly by delivering relevant messages through appropriate channels.

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Engaging employees at federal agencies

Partnership for Public Service

New research by the Partnership for Public Service and BCG shows that many federal agencies are struggling to improve employee engagement, with leaders and the workforce facing an array of challenges that include transitioning to new ways of working due the fallout from COVID-19 pandemic. out of 100, a 4.5 out of 100, a 4.5

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Why Data Literacy is Crucial for High-Level Federal Communicators

Partnership for Public Service

Federal communicators play a vital role in delivering accurate and meaningful information to the public, stakeholders and decision-makers. At the Partnership for Public Service, I oversee a monthly roundtable for high-level federal communicators and I am always searching for content that will add value to my participants’ professional lives.

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Level up your leadership game: 5 tips for federal employees

Partnership for Public Service

Below, check out five leadership tips based on the skills prioritized in our Public Service Leadership Model. These recommendations from expert facilitators and coaches at our Public Service Leadership Institute® will help you become the fully realized leader you want to be. How can you get team members to take ownership?

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HIGH-PERFORMANCE PROCUREMENT HANDBOOK

American City & Country

Your team ensures the purchasing of everything from infrastructure projects to healthcare services, defense equipment, and supplies for public schools. By procuring goods and services more efficiently, your organization can better fulfill its responsibilities to other departments, ultimately improving the quality of public services.

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Improving the customer experience for high-traffic public services: An architecture guidance

AWS Public Sector Blog

In this blog post, we build on that foundation and present an architecture pattern using Amazon Web Services (AWS), composed of a curated set of microservices, that public institutions can use to improve CX while building and deploying secure, resilient, and performant web applications that support sudden surges in demand for public services.