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Scaling intelligent document processing workflows with AWS AI services

AWS Public Sector Blog

These changes impact document-based workflows, both existing and newly developed, and require timely processing of information. Organizations can turn to Amazon Web Services (AWS) to implement intelligent document processing (IDP) workflows.

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Building a multilingual contact center for Medicaid agencies on AWS

AWS Public Sector Blog

The translation services offered in several Medicaid agency call centers add several hours of wait time for those seeking care. Translations that would take hours to complete manually are performed in moments and read back, in life-like speech, and in a member’s chosen language through Amazon Polly.

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AI trustworthiness: Is the biggest AI challenge cultivating trust?

Open Access Government - Technology News

Recent releases of powerful large language models demonstrate that AI technologies are advancing much faster than the standards, benchmarks, policy, governance, or accountability mechanisms necessary to keep them trustworthy. Even defining what AI trustworthiness looks like has been a challenge. That’s an important start.

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Reducing transcription costs by 60% using AWS AI/ML services

AWS Public Sector Blog

From recorded testimonies to jail cell conversations, audiovisual files can play an important role in accurately documenting evidence that can make or break a case. The user identifies specific words of interest to be highlighted in the document and initiates the transcription process.

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Making Community Meetings More Accessible in 2025 with Digital Engagement Tools 

Social Pinpoint

Share resources: Upload documents, presentations, and videos to an accessible online hub where participants can review materials before and after the meeting. Digital platforms can enhance this in several ways: Colour-coded documents: Use colour to make resources more visually distinct and easier to navigate.

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How AWS helps agencies meet OMB AI governance requirements

AWS Public Sector Blog

Our AI services account for responsible AI across eight key dimensions: controllability, fairness, explainability, veracity and robustness, governance, privacy and security, safety, and transparency. AWS offers a range of services and tools that can empower agencies to establish and operationalize AI governance practices.

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How to migrate to the new AWS Ground Station Agent launching March 28

AWS Public Sector Blog

Do before March 13: In your AWS account, identify your existing Wideband DigIF stacks which you want to have operational after March 28, and collect AWS CloudFormation templates for them. Please contact your AWS account team in case the contact doesn’t work as expected. See the documentation about the Data Delivery Key.