AWS Public Sector Blog

OCTOBER 24, 2024

For our public sector pioneers, tailored sessions and activations will amplify your re:Invent experience, and this post will help you to start charting your personalized agenda today. Join this session to explore how cutting-edge artificial intelligence and machine learning (AI/ML) solutions are revolutionizing the public sector.

Public Sector 64

Public Sector Social Media Cultivation Local Government 64

AWS Public Sector Blog

OCTOBER 4, 2024

With this integration, Amazon Lex through Amazon Bedrock can access state user manuals and other documents as source data to answer questions from constituents in real time rather than waiting for a human agent to respond. Prerequisites To perform the solution, you must have the following prerequisites in place: Have an AWS account.

Constituents 75

Constituents Local Government Public Sector Security 75

Microsoft Public Sector

NOVEMBER 21, 2022

As the privacy landscape continues to evolve, the way that government organizations respond to privacy regulations will be critical to maintaining their privacy posture and responding to constituent requests. Empowering US public sector organizations to transition to Microsoft 365. Public Sector Center of Expertise.

Public Sector 98

Public Sector Security Communications Government 98

AWS Public Sector Blog

SEPTEMBER 19, 2023

Meet the cohort The startups were selected based on several factors including: the innovative and unique nature of each project, relevance to justice and public safety agencies, benefit the solution will add to the GovTech industry, the creative application of AWS technology, and the startups’ ability to deliver for identified constituent needs.

Public Safety 135

Public Safety Public Sector Laws Supervision 135

AWS Public Sector Blog

NOVEMBER 3, 2023

About to be handcuffed, the individual remembered their Kiip account. They explained to the officers that HOPICS set them up with an account that saved all of their identifying documents when they first entered the shelter. Do you have questions about how AWS can help your government agency provide innovative services for constituents?

Public Sector 119

Public Sector Housing Outreach Security 119

GovLoop

DECEMBER 2, 2022

The New Year is quickly approaching, and now’s the time to reflect back on hard-earned accomplishments, while getting into an innovative mindset to best serve your constituents in the future. Taka Ariga, Chief Data Scientist and Director of the Innovation Lab, Science, Technology Assessment, and Analytics, Government Accountability Office.

Public Sector 52

Public Sector Constituents Accountability Public Service 52

AWS Public Sector Blog

MARCH 28, 2024

In this post, we will explore how to build a multilingual contact center that can provide near real-time assistance for a non-English-speaking constituent from an English-speaking agent. The constituent calls the main contact center number. The constituent’s voice is streamed near real time using Amazon Kinesis Data Streams.

Translation 80

Translation Constituents Public Sector Local Government 80

American City & Country

AUGUST 28, 2024

Economic consequences: Reduced public spending can result in job losses, both within the public sector and in private industries dependent on government contracts. Promote transparency and accountability: Enhance transparency in budgetary processes and expenditures to increase trust with constituents.

Government 97

Government Budgeting Public Sector Sustainability 97

AWS Public Sector Blog

AUGUST 6, 2024

Despite a common misconception about government, state agencies regularly innovate on behalf of their constituents. In addition to the IT team, health and human services subject matter experts, the Amazon Managed Services team, and the AWS account team helped the department with EPS design and deployment in the AWS Cloud.

Accountability 72

Accountability Public Sector Implementation Development 72

AWS Public Sector Blog

SEPTEMBER 21, 2023

Public sector organizations often utilize third-party Software-as-a-Service (SaaS) to manage various business functions, such as marketing and communications, payment processing, workflow automation, donor management, and more. Supplementing existing research with publicly available datasets to enrich findings prior to publication.

Public Sector 81

Public Sector Operations Management Constituents 81

AWS Public Sector Blog

JULY 11, 2024

Discover how the Texas Department of Public Safety (DPS) is exploring AI and machine learning (ML) technologies to enhance operational efficiency, improve response times, safeguard frontline personnel, and more.

Education 81

Education Local Government Public Sector Public Safety 81

Government Technology Insider

APRIL 10, 2024

Partnering on connectivity solutions benefits constituents as well. When states work with industry partners, the resulting infrastructure delivers both public sector outcomes and accountability and private sector efficiency, explained Drew Freme, Director, Product Strategy at Lumen.

Public Policy 64

Public Policy Constituents Public Sector Accountability 64

AWS Public Sector Blog

NOVEMBER 27, 2023

There are more than nine million active accounts. Discover how government agencies across the country use AWS to better serve constituents at the AWS Cloud for State and Local Governments hub. The entire system handles more than 450 terabytes of information every year. It connects with multiple health insurers’ enrollment systems.

Public Sector 72

Public Sector Local Government Constituents Operations 72

Google Public Sector

MAY 19, 2022

As cyber threats increase, government agencies need a way to safely let constituents access digital services. Full-scale implementation of reCAPTCHA Enterprise solution expands on bot detection to protect public sector websites from a broad range of digital fraud. Watch our 10-minute webinar to see how.

Public Sector 52

Public Sector Accountability Government Agency Implementation 52

AWS Public Sector Blog

MARCH 16, 2023

Running tax systems on AWS supports these authorities in strengthening operations, improving constituent interactions, improving business intelligence capability, reducing costs, and innovating. To learn more about how you can use AWS to support your agency’s unique use case, contact the AWS Public Sector team to get started.

Public Sector 98

Public Sector Operations Security Sustainability 98

AWS Public Sector Blog

JULY 18, 2023

With improved data insights, nonprofits can personalize communications with constituents, strengthen donor relationships, enhance operational efficiencies, and more. Examples include storing constituent profile information, whether or not a donor attended a fundraising event, communication preferences, and donation records.

Nonprofit 52

Nonprofit Fundraising Constituents Public Sector 52

Government Technology Insider

OCTOBER 26, 2023

However, the emergence of Zero Trust architecture has created new opportunities for agencies to build a stronger and more secure network that can keep pace with evolving workforce, constituent, and mission needs. McCarthy noted that his team spends hours manually reviewing employee accounts to remove outdated users and access privileges.

Security 59

Security Public Sector Constituents Implementation 59

AWS Public Sector Blog

JANUARY 3, 2024

Supervisors and call center agents can get real-time alerts on escalations, call recordings along with transcripts and sentiment analysis, and a more unified view of customer profile information such as account type, billing or shipping address, and all associated cases with comments.

Public Sector 81

Public Sector Local Government Communications Transportation 81

AWS Public Sector Blog

SEPTEMBER 9, 2022

The morning series will consist of sessions on mission-oriented topics, followed by technical sessions in the afternoon covering modern data strategy, enhancing constituent engagement, and strategies to enable remote learning and working. Reach out to the AWS Public Sector Team today. The AWS Cloud Journey.

Local Government 52

Local Government Public Sector Education Constituents 52

AWS Public Sector Blog

JANUARY 30, 2023

Managing donors, members, and constituents is essential to the success of most nonprofits. About CiviCRM Over 11,000 nonprofit organizations around the world use CiviCRM to build and manage their donor, member, and constituent bases. In my account, the launch template has the name civicrm-wordpress.

Nonprofit 64

Nonprofit Management Public Sector Constituents 64

GovLoop

NOVEMBER 12, 2024

What’s more, identity breaches are often the first step to a larger cyberattack, and the public sector is a primary target. Because state and local agencies are responsible for critical infrastructure, attacks can be disastrous for communities and constituents. Active directory holds the keys to your kingdom,” said Weaver. “It

Security 59

Security Constituents Public Sector Operations 59

AWS Public Sector Blog

NOVEMBER 16, 2022

Learn more about how state and local government agencies use AWS to support their constituents and staff at the Cloud for State and Local Governments hub. Read related stories on the AWS Public Sector Blog: Taxes, governments, and great experiences using the cloud.

Public Sector 59

Public Sector Local Government Supervision Operations 59

AWS Public Sector Blog

APRIL 10, 2023

AWS Control Tower enables organizations to set up and govern a secure, multi-account AWS environment in under 30 minutes. Transportation agencies and authorities around the world , including airport and aircraft operators, use AWS to secure their operations while innovating for constituent service improvements.

Transportation 52

Transportation Security Public Sector Operations 52

Government Technology Insider

MAY 21, 2024

Boon said that state CIOs must constantly ask “what’s next” to modernize manual app testing to keep pace with public expectations and drive innovation. To meet these expectations, state CIOs need to deliver quality experiences on public-facing applications that prioritize security and accessibility.

Public Face 59

Public Face Economic Development Security Legislation 59

AWS Public Sector Blog

SEPTEMBER 27, 2023

Public health agencies know that modernizing their technology infrastructure is necessary to avoid disruptions to program operations and create new opportunities to serve their constituents. Optionally, you can enable Amazon GuardDuty (GuardDuty) in an AWS account where WIC applications are deployed.

Public Health 80

Public Health Accountability Leadership Management 80

AWS Public Sector Blog

NOVEMBER 11, 2022

The rise in cybersecurity threats means city, county, and education leaders must consider how best to protect constituent and student data, financial information, services, and more. Learn how AWS supports K12 schools and districts , and how state and local governments use AWS to improve services for their constituents.

Local Government 52

Local Government Security Public Sector Education 52

AWS Public Sector Blog

AUGUST 9, 2023

An AWS account 2. A QuickSight account before running the AWS CloudFormation templates. On the Create your QuickSight account page, make sure that access and auto-discovery is enabled for AWS Identity and Access Management (IAM) , Amazon Athena , and the Amazon S3 bucket for Athena query results. AWS Lake Formation b.

Public Sector 52

Public Sector Accountability Management Constituents 52

AWS Public Sector Blog

DECEMBER 17, 2024

Yet for many constituents, contact centers are the only lifeline to get the answers they need while looking for work. Constituents with barriers are often disproportionately impacted when the standard channels are limited and overwhelmed. Why were customers calling? Where did the process break down for them?

Constituents 52

Constituents Campaign Implementation Public Sector 52

GovLoop

JULY 19, 2023

But it’s challenging to gauge in the public sector, where the goals are complex and quantitative measures cannot always reflect the values of an agency’s mission and public service. Tips for Measuring Productivity Measure outcomes and conduct constituent and stakeholder surveys. What is Measuring Productivity?

Constituents 52

Constituents Elected Officials Communications Operations 52

AWS Public Sector Blog

NOVEMBER 1, 2022

Deep learning image analysis and high-performant yet cost-effective architectures on Amazon Web Services (AWS) can modernize constituent experiences and improve digital interactions with government. For this walkthrough, you must have the following prerequisites: An AWS account. Deploy the SAM template to your account.

Coordinator 52

Coordinator Public Sector Constituents Government 52

GovLoop

APRIL 11, 2023

Public Sector at Pure Storage. Government Accountability Office reports, and the IT professional organization IEEE adds that the use of more-efficient storage devices is critical to reduce power consumption. Compared to conventional magnetic disks, Flash storage has no vibration and therefore generates no mechanical heat.

Sustainability 52

Sustainability Government Agency Constituents Public Sector 52

AWS Public Sector Blog

APRIL 27, 2023

Tactically, the Georgia DHS established a multi-account landing zone (MALZ) environment for cloud management, the security guardrails required for DHS, and a change management plan. Discover how government agencies across the country use AWS to better serve constituents at the AWS Cloud for State and Local Governments hub.

Public Sector 52

Public Sector Local Government Management Security 52

AWS Public Sector Blog

JANUARY 31, 2024

Artificial intelligence (AI) and machine learning (ML) technologies are revolutionizing the way businesses operate across various industries, including the public sector. Upload the dataset to the S3 bucket in your AWS account and enable access to the bucket for SageMaker Canvas. Choose Create.

Transportation 78

Transportation Public Sector Accountability Implementation 78

AWS Public Sector Blog

DECEMBER 3, 2024

“CentralSquare is onboarding thousands of public safety agencies to the cloud, and Landing Zone serves as the single governance platform for all these customers,” says AJ Jhala, principal account executive at AWS. Learn more about AWS for Justice and Public Safety.

Public Safety 59

Public Safety Laws Operations Accountability 59

DH Leonard Consulting & Grant Writing Services

MARCH 10, 2023

You can optimize gathering and reporting on these important metrics with resources such as impact management software, accounting tools, and grant management software. Involve your stakeholders from teams such as leadership, accounting, and human resources to stay on top of any requirements you need to satisfy.

Nonprofit 52

Nonprofit Cultivation Constituents Communications 52

AWS Public Sector Blog

FEBRUARY 10, 2023

Solution deployment Prerequisites For this walkthrough, you must have the following prerequisites: An AWS account AWS Serverless Application Model (AWS SAM) command line interface (CLI) installed and set up with credentials Python 3.9 Deploy the SAM template to your account. You only need a standard license to support this solution.

Outreach 52

Outreach Public Sector Campaign Engagement 52

AWS Public Sector Blog

OCTOBER 28, 2022

In this solution, we use an Amazon Lex bot integrated with an Amazon Connect contact flow to deliver the conversational experience for constituents engaging with the chatbot over text or voice. To learn what other public sector customers are doing on AWS, visit the Public Sector Case Studies and Customer Success Stories.

Public Sector 52

Public Sector Security Management Constituents 52