AWS Public Sector Blog

APRIL 1, 2025

One important aspect of this foundation is organizing the AWS environment following a multi-account strategy. AWS Organizations and an appropriate multi-account strategy are necessary elements of a security architecture. The log archive account is dedicated to ingesting and archiving all security-related logs and backups.

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Regulations Local Government Government Accountability 130

AWS Public Sector Blog

SEPTEMBER 19, 2023

Meet the cohort The startups were selected based on several factors including: the innovative and unique nature of each project, relevance to justice and public safety agencies, benefit the solution will add to the GovTech industry, the creative application of AWS technology, and the startups’ ability to deliver for identified constituent needs.

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Public Safety Public Sector Laws Supervision 338

AWS Public Sector Blog

NOVEMBER 3, 2023

About to be handcuffed, the individual remembered their Kiip account. They explained to the officers that HOPICS set them up with an account that saved all of their identifying documents when they first entered the shelter. Do you have questions about how AWS can help your government agency provide innovative services for constituents?

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Public Sector Housing Outreach Security 298

AWS Public Sector Blog

DECEMBER 17, 2024

Yet for many constituents, contact centers are the only lifeline to get the answers they need while looking for work. Constituents with barriers are often disproportionately impacted when the standard channels are limited and overwhelmed. Why were customers calling? Where did the process break down for them?

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Constituents Campaign Implementation Public Sector 130

Google Public Sector

OCTOBER 16, 2023

Google Public Sector is committed to helping advance the missions of education and government agencies through cloud technology in a secure and responsible way. Google Public Sector is investing in partner solution enablement to better serve public sector customers together.

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Public Sector Education Government Agency Constituents 113

Google Public Sector

JUNE 25, 2024

In this blog series, Google Public Sector leaders share their expertise on how AI is revolutionizing government services. We'll explore the ways our AI solutions are adaptive, secure, responsible, and intelligent – enabling agencies to serve constituents better than ever before.

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Public Sector Accountability Leadership Security 92

AWS Public Sector Blog

DECEMBER 3, 2024

“CentralSquare is onboarding thousands of public safety agencies to the cloud, and Landing Zone serves as the single governance platform for all these customers,” says AJ Jhala, principal account executive at AWS. Learn more about AWS for Justice and Public Safety.

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Public Safety Laws Operations Accountability 147

AWS Public Sector Blog

AUGUST 6, 2024

Despite a common misconception about government, state agencies regularly innovate on behalf of their constituents. In addition to the IT team, health and human services subject matter experts, the Amazon Managed Services team, and the AWS account team helped the department with EPS design and deployment in the AWS Cloud.

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AWS Public Sector Blog

MARCH 28, 2024

In this post, we will explore how to build a multilingual contact center that can provide near real-time assistance for a non-English-speaking constituent from an English-speaking agent. The constituent calls the main contact center number. The constituent’s voice is streamed near real time using Amazon Kinesis Data Streams.

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Translation Constituents Public Sector Local Government 200

Google Public Sector

JUNE 7, 2023

For years, Google has been working with state and local governments to focus on the needs of the mission, using data to improve the constituent experience and offer more accessible digital services, while helping government workers operate more efficiently. Artificial Intelligence (AI) has been core to helping agencies achieve these goals.

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AWS Public Sector Blog

SEPTEMBER 21, 2023

Public sector organizations often utilize third-party Software-as-a-Service (SaaS) to manage various business functions, such as marketing and communications, payment processing, workflow automation, donor management, and more. Supplementing existing research with publicly available datasets to enrich findings prior to publication.

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AWS Public Sector Blog

JULY 11, 2024

Discover how the Texas Department of Public Safety (DPS) is exploring AI and machine learning (ML) technologies to enhance operational efficiency, improve response times, safeguard frontline personnel, and more.

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Education Local Government Public Sector Public Safety 204

AWS Public Sector Blog

NOVEMBER 27, 2023

There are more than nine million active accounts. Discover how government agencies across the country use AWS to better serve constituents at the AWS Cloud for State and Local Governments hub. The entire system handles more than 450 terabytes of information every year. It connects with multiple health insurers’ enrollment systems.

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Public Sector Local Government Constituents Operations 182

AWS Public Sector Blog

MARCH 16, 2023

Running tax systems on AWS supports these authorities in strengthening operations, improving constituent interactions, improving business intelligence capability, reducing costs, and innovating. To learn more about how you can use AWS to support your agency’s unique use case, contact the AWS Public Sector team to get started.

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AWS Public Sector Blog

JULY 18, 2023

With improved data insights, nonprofits can personalize communications with constituents, strengthen donor relationships, enhance operational efficiencies, and more. Examples include storing constituent profile information, whether or not a donor attended a fundraising event, communication preferences, and donation records.

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Nonprofit Fundraising Constituents Public Sector 130

AWS Public Sector Blog

JANUARY 3, 2024

Supervisors and call center agents can get real-time alerts on escalations, call recordings along with transcripts and sentiment analysis, and a more unified view of customer profile information such as account type, billing or shipping address, and all associated cases with comments.

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Public Sector Local Government Communications Transportation 204

AWS Public Sector Blog

SEPTEMBER 9, 2022

The morning series will consist of sessions on mission-oriented topics, followed by technical sessions in the afternoon covering modern data strategy, enhancing constituent engagement, and strategies to enable remote learning and working. Reach out to the AWS Public Sector Team today. The AWS Cloud Journey.

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Local Government Public Sector Education Constituents 130

AWS Public Sector Blog

JANUARY 30, 2023

Managing donors, members, and constituents is essential to the success of most nonprofits. About CiviCRM Over 11,000 nonprofit organizations around the world use CiviCRM to build and manage their donor, member, and constituent bases. In my account, the launch template has the name civicrm-wordpress.

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Nonprofit Management Public Sector Constituents 162

AWS Public Sector Blog

NOVEMBER 16, 2022

Learn more about how state and local government agencies use AWS to support their constituents and staff at the Cloud for State and Local Governments hub. Read related stories on the AWS Public Sector Blog: Taxes, governments, and great experiences using the cloud.

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Public Sector Local Government Supervision Operations 147

Microsoft Public Sector

NOVEMBER 21, 2022

As the privacy landscape continues to evolve, the way that government organizations respond to privacy regulations will be critical to maintaining their privacy posture and responding to constituent requests. Empowering US public sector organizations to transition to Microsoft 365. Public Sector Center of Expertise.

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AWS Public Sector Blog

APRIL 10, 2023

AWS Control Tower enables organizations to set up and govern a secure, multi-account AWS environment in under 30 minutes. Transportation agencies and authorities around the world , including airport and aircraft operators, use AWS to secure their operations while innovating for constituent service improvements.

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Transportation Security Public Sector Operations 130

AWS Public Sector Blog

SEPTEMBER 27, 2023

Public health agencies know that modernizing their technology infrastructure is necessary to avoid disruptions to program operations and create new opportunities to serve their constituents. Optionally, you can enable Amazon GuardDuty (GuardDuty) in an AWS account where WIC applications are deployed.

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AWS Public Sector Blog

NOVEMBER 11, 2022

The rise in cybersecurity threats means city, county, and education leaders must consider how best to protect constituent and student data, financial information, services, and more. Learn how AWS supports K12 schools and districts , and how state and local governments use AWS to improve services for their constituents.

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Local Government Security Public Sector Education 130

AWS Public Sector Blog

AUGUST 9, 2023

An AWS account 2. A QuickSight account before running the AWS CloudFormation templates. On the Create your QuickSight account page, make sure that access and auto-discovery is enabled for AWS Identity and Access Management (IAM) , Amazon Athena , and the Amazon S3 bucket for Athena query results. AWS Lake Formation b.

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Public Sector Accountability Management Constituents 130

GovLoop

DECEMBER 2, 2022

The New Year is quickly approaching, and now’s the time to reflect back on hard-earned accomplishments, while getting into an innovative mindset to best serve your constituents in the future. Taka Ariga, Chief Data Scientist and Director of the Innovation Lab, Science, Technology Assessment, and Analytics, Government Accountability Office.

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AWS Public Sector Blog

NOVEMBER 1, 2022

Deep learning image analysis and high-performant yet cost-effective architectures on Amazon Web Services (AWS) can modernize constituent experiences and improve digital interactions with government. For this walkthrough, you must have the following prerequisites: An AWS account. Deploy the SAM template to your account.

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Coordinator Public Sector Constituents Government 130

AWS Public Sector Blog

APRIL 27, 2023

Tactically, the Georgia DHS established a multi-account landing zone (MALZ) environment for cloud management, the security guardrails required for DHS, and a change management plan. Discover how government agencies across the country use AWS to better serve constituents at the AWS Cloud for State and Local Governments hub.

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Public Sector Local Government Management Security 130

AWS Public Sector Blog

FEBRUARY 10, 2023

Solution deployment Prerequisites For this walkthrough, you must have the following prerequisites: An AWS account AWS Serverless Application Model (AWS SAM) command line interface (CLI) installed and set up with credentials Python 3.9 Deploy the SAM template to your account. You only need a standard license to support this solution.

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Outreach Public Sector Campaign Communications 130

American City & Country

AUGUST 28, 2024

Economic consequences: Reduced public spending can result in job losses, both within the public sector and in private industries dependent on government contracts. Promote transparency and accountability: Enhance transparency in budgetary processes and expenditures to increase trust with constituents.

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Government Budgeting Public Sector Sustainability 97

AWS Public Sector Blog

JANUARY 31, 2024

Artificial intelligence (AI) and machine learning (ML) technologies are revolutionizing the way businesses operate across various industries, including the public sector. Upload the dataset to the S3 bucket in your AWS account and enable access to the bucket for SageMaker Canvas. Choose Create.

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Transportation Public Sector Accountability Implementation 195

AWS Public Sector Blog

OCTOBER 28, 2022

In this solution, we use an Amazon Lex bot integrated with an Amazon Connect contact flow to deliver the conversational experience for constituents engaging with the chatbot over text or voice. To learn what other public sector customers are doing on AWS, visit the Public Sector Case Studies and Customer Success Stories.

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Public Sector Security Management Constituents 130

Government Technology Insider

APRIL 10, 2024

Partnering on connectivity solutions benefits constituents as well. When states work with industry partners, the resulting infrastructure delivers both public sector outcomes and accountability and private sector efficiency, explained Drew Freme, Director, Product Strategy at Lumen.

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Constituents Public Policy Public Sector Accountability 64

Google Public Sector

MAY 19, 2022

As cyber threats increase, government agencies need a way to safely let constituents access digital services. Full-scale implementation of reCAPTCHA Enterprise solution expands on bot detection to protect public sector websites from a broad range of digital fraud. Watch our 10-minute webinar to see how.

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Public Sector Accountability Government Agency Implementation 52

Government Technology Insider

OCTOBER 26, 2023

However, the emergence of Zero Trust architecture has created new opportunities for agencies to build a stronger and more secure network that can keep pace with evolving workforce, constituent, and mission needs. McCarthy noted that his team spends hours manually reviewing employee accounts to remove outdated users and access privileges.

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Security Public Sector Constituents Implementation 59

Government Technology Insider

MAY 21, 2024

Boon said that state CIOs must constantly ask “what’s next” to modernize manual app testing to keep pace with public expectations and drive innovation. To meet these expectations, state CIOs need to deliver quality experiences on public-facing applications that prioritize security and accessibility.

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GovLoop

JULY 19, 2023

But it’s challenging to gauge in the public sector, where the goals are complex and quantitative measures cannot always reflect the values of an agency’s mission and public service. Tips for Measuring Productivity Measure outcomes and conduct constituent and stakeholder surveys. What is Measuring Productivity?

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Constituents Elected Officials Communications Operations 52

GovLoop

APRIL 11, 2023

Public Sector at Pure Storage. Government Accountability Office reports, and the IT professional organization IEEE adds that the use of more-efficient storage devices is critical to reduce power consumption. Compared to conventional magnetic disks, Flash storage has no vibration and therefore generates no mechanical heat.

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Sustainability Government Agency Constituents Public Sector 52