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Empowering the public sector with secure, governed generative AI experimentation

AWS Public Sector Blog

Successful adoption of generative AI, especially within the public sector, requires organizations to enable systematic experimentation and exploration, with their own data, for their workforce and constituents. The major components are an AWS account, AWS IAM Identity Center, and Amazon Bedrock.

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Hosting regulated U.S. State and Local Government Workloads in AWS

AWS Public Sector Blog

One important aspect of this foundation is organizing the AWS environment following a multi-account strategy. AWS Organizations and an appropriate multi-account strategy are necessary elements of a security architecture. The log archive account is dedicated to ingesting and archiving all security-related logs and backups.

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Improving constituent experience using AWS-powered generative AI chatbots

AWS Public Sector Blog

Amazon Lex integrates seamlessly with Amazon Bedrock , a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies through a single API, along with a broad set of capabilities you need to build generative AI applications with security, privacy, and responsible AI. Perform testing.

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Transforming justice and public safety solutions with CentralSquare and AWS

AWS Public Sector Blog

Their offerings include 911 call handling, computer-aided dispatch (CAD), records management systems (RMS), and more—helping agencies manage life-threatening emergencies as well as everyday business needs. CentralSquare’s CAD-to-CAD system, Unify , bridges this gap by allowing seamless data sharing across agencies. “If

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Reimagining unemployment contact centers

AWS Public Sector Blog

Yet for many constituents, contact centers are the only lifeline to get the answers they need while looking for work. Constituents with barriers are often disproportionately impacted when the standard channels are limited and overwhelmed. Why were customers calling? Where did the process break down for them?

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Managing nonprofit members and donors with CiviCRM on AWS

AWS Public Sector Blog

Managing donors, members, and constituents is essential to the success of most nonprofits. Customer relationship management (CRM) systems are an important part of this process. About CiviCRM Over 11,000 nonprofit organizations around the world use CiviCRM to build and manage their donor, member, and constituent bases.

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Unhoused individuals gain shelter, prove their identity using AWS-powered solution Kiip

AWS Public Sector Blog

About to be handcuffed, the individual remembered their Kiip account. They explained to the officers that HOPICS set them up with an account that saved all of their identifying documents when they first entered the shelter. Do you have questions about how AWS can help your government agency provide innovative services for constituents?