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How to Implement Innovations

GovLoop

Andrew Buss, Deputy Chief Information Officer (CIO) for Innovation Management, and Innovation Manager Tara Woody offered their wisdom about how to implement innovations and keep momentum going. Outside vendors may be involved, and you’ll have to account for their processes. You do need those designated people,” said Busser. “We

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How AI is improving constituent experiences in government

Google Public Sector

For years, Google has been working with state and local governments to focus on the needs of the mission, using data to improve the constituent experience and offer more accessible digital services, while helping government workers operate more efficiently. Artificial Intelligence (AI) has been core to helping agencies achieve these goals.

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The AWS approach to accelerating innovation and procurement with state agencies

AWS Public Sector Blog

Despite a common misconception about government, state agencies regularly innovate on behalf of their constituents. We also provide tips for accelerating procurement and maintaining visibility over rapidly implemented workloads. The DHHS took an innovative approach to implement a solution rapidly.

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How To Help Citizens Prepare For Severe Weather This Winter: 10 Ways To Prepare

GovPilot

Each state is responsible for implementing specific measures to prepare local government officials for winter conditions in their environment. States expecting a snowy, cold winter need to account for winter community planning and consider ways to keep constituents safe, healthy, and warm.

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How city governments can navigate the fiscal cliff

American City & Country

To effectively navigate the fiscal cliff, municipalities can implement the following combination of measures: Leverage technology : Adopt technological solutions to streamline operations, improve efficiency and reduce costs. This includes conducting scenario planning to prepare for various economic conditions and uncertainties.

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Building a multilingual contact center for Medicaid agencies on AWS

AWS Public Sector Blog

Relying on manual methods to record and create content in different languages can hinder the timeliness of implementation. In this post, we will explore how to build a multilingual contact center that can provide near real-time assistance for a non-English-speaking constituent from an English-speaking agent.

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Responsible AI: Powering Innovation in the Public Sector

Google Public Sector

We'll explore the ways our AI solutions are adaptive, secure, responsible, and intelligent – enabling agencies to serve constituents better than ever before. The White House is championing this transformation while emphasizing the need for transparency and accountability in how AI is leveraged.