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Improving constituent experience using AWS-powered generative AI chatbots

AWS Public Sector Blog

With this integration, Amazon Lex through Amazon Bedrock can access state user manuals and other documents as source data to answer questions from constituents in real time rather than waiting for a human agent to respond. Prerequisites To perform the solution, you must have the following prerequisites in place: Have an AWS account.

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re:Invent 2024: Your public sector playbook for AWS’s biggest event

AWS Public Sector Blog

Download the AWS Events app to either favorite or register for the sessions you’re interested in. Don’t forget to download reservations to your personal calendar. Don’t miss out – consult your AWS account representative for the can’t-miss meetup opportunities to expand your circle.

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A Plan for Access in Arkansas

GovLoop

They wanted to embrace new technology to better support constituent access. Building our own case management system will provide more transparency, more accountability, and more access and a cheaper cost,” said Holthoff, who has worked in court IT for 30 years. “No That wastes time and effort and can lead to arrest warrants.

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Decision Intelligence: Data Ethics

GovLoop

By definition, data ethics refers to the norms of behavior that promote appropriate judgments and accountability when acquiring, managing or using data. ” For more about how agencies are using data in practical ways, download it here: Get the guide Photo by Kevin Paster at pexels.com Favorite

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Improve road safety by analyzing traffic patterns with no-code ML using Amazon SageMaker Canvas

AWS Public Sector Blog

These technologies enable transportation and other government agencies to enhance the experience of constituents and provide cost-effective transportation and mobility solutions. Download the transportation dataset to your local machine. Access to an Amazon SageMaker Canvas subscription. Access to an Amazon QuickSight subscription.

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Amazon Connect achieves FedRAMP High authorization

AWS Public Sector Blog

In this solution, we use an Amazon Lex bot integrated with an Amazon Connect contact flow to deliver the conversational experience for constituents engaging with the chatbot over text or voice. Download the Front Door Bot ZIP archive. Download the Front Door Agent Whisper contact flow file.

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Enhance the citizen experience with deep learning-powered suggestions

AWS Public Sector Blog

Deep learning image analysis and high-performant yet cost-effective architectures on Amazon Web Services (AWS) can modernize constituent experiences and improve digital interactions with government. For this walkthrough, you must have the following prerequisites: An AWS account. Deploy the SAM template to your account.