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Empowering public sector innovation: How AWS Partners are accelerating their generative AI adoption

AWS Public Sector Blog

Ltd, said, “The Generative AI TTM helped us assess our generative AI capabilities, structure our marketing communications, and build a targeted go-to-market strategy to reach our customers.” These solutions included summarization, information extraction, sentiment analysis, topic classification, and data visualization.

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Making Community Meetings More Accessible in 2025 with Digital Engagement Tools 

Social Pinpoint

Use Visual and Plain Language Tools Online and Offline Inclusivity begins with clear and accessible communication. These tools allow the community to drive the conversation and contribute to decision-making. Not only did they handle the translations, but they also shared the content within their own networks.

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Building an AI coding assistant on AWS: A guide for federal agencies

AWS Public Sector Blog

Customers deploy LISA directly into an AWS account and integrate it with an identity provider (IdP). LiteLLM standardizes interactions using OpenAls API format, translating inputs to match each model providers unique API requirements. Customers bring their own models (BYOM) for self-hosting and inference.

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Building a multilingual contact center for Medicaid agencies on AWS

AWS Public Sector Blog

For Medicaid agency call centers, there aren’t enough agents to support communication in all the languages requested by a state government. The translation services offered in several Medicaid agency call centers add several hours of wait time for those seeking care. Amazon Polly is used to create a voice file for the translated text.

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Guernsey County, Ohio, modernizes its emergency response with AWS

AWS Public Sector Blog

Carbyne APEX transitioned the call center from analog to a digital interface that is smartphone-friendly and allows operators to communicate with callers via live video. For more information, please visit the AWS Cloud for Justice and Public Safety homepage , contact your AWS account manager, or reach out to the AWS Public Sector team.

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Simplify firewall deployments using centralized inspection architecture with Gateway Load Balancer

AWS Public Sector Blog

East-west traffic describes communication within the cloud environment, such as between different applications or services in various subnets or VPCs. East-west traffic can also include communication between the AWS Cloud and on-premises data centers connected via AWS Direct Connect or other private connectivity solutions.

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How to migrate to the new AWS Ground Station Agent launching March 28

AWS Public Sector Blog

Do before March 13: In your AWS account, identify your existing Wideband DigIF stacks which you want to have operational after March 28, and collect AWS CloudFormation templates for them. Please contact your AWS account team in case the contact doesn’t work as expected. We call them customer “legacy” CloudFormation templates.

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