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How federal agency leaders are using AWS tools to improve efficiency

AWS Public Sector Blog

FCC modernizes 94 percent of systems The Federal Communications Commission (FCC) was wrestling with outdated legacy infrastructure that had become costly and inefficient to maintain. Mitchev’s advice for teams is to start small with implementing the AI tools and measure the results.

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How AWS IoT services address NIST 800-183: Networks of ‘Things’

AWS Public Sector Blog

In our previous posts about how public sector organizations can secure their Internet of Things (IoT) deployments, we introduced the AWS IoT family of services in Secure your organizations Internet of Things devices using AWS IoT , and we dove deep into IoT communications with 4 common IoT protocols and their security considerations.

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Multi-Factor Systems Causing Inefficiencies Added Stress in Grant-Seeking Processes

DH Leonard Consulting & Grant Writing Services

Two-factor and MFA systems are designed to enhance security, and in a world grappling with cyber threats, their implementation by grantmakers seems like a well-intentioned step. It forces larger organizations to devise workarounds, which can compromise internal security protocols or create unnecessary layers of communication and coordination.

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Reimagining unemployment contact centers

AWS Public Sector Blog

Every constituent has a different set of circumstances that dictates how and when they prefer to communicate. Demo by Greg Smith) Strategies for reducing call volume and improving self-service Over a dozen states have implemented Amazon Connect to support their unemployment contact centers.

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Building an AI coding assistant on AWS: A guide for federal agencies

AWS Public Sector Blog

Customers deploy LISA directly into an AWS account and integrate it with an identity provider (IdP). Using LISA as a model orchestration layer, customers securely centralize and standardize communication across multiple model providers. Customers bring their own models (BYOM) for self-hosting and inference. Amazon AppStream 2.0

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Mastering employee engagement through a new eLearning program

Partnership for Public Service

Participants in the course, titled From Strategy to Action: Unlocking Employee Engagement in the Public Sector , will work through four modules to learn how to implement an employee engagement strategy that improves workplace culture and performance in government.

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What cyber lessons can the public sector learn from the recent M&S hack?

Open Access Government - Technology News

Instead, they are because organisations fail to implement immediately the robust advice of the NCSC. Cybersecurity defence products are relatively mature, and it is viable to provide cost-effective protection against most threats by implementing NCSC advice. What can you do, and who can help? Such are statements of lack of care!