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AWS selects 13 startups to innovate public safety solutions through the GovTech Accelerator

AWS Public Sector Blog

The program will culminate with the 2023 AWS GovTech Accelerator demo day at the State of GovTech conference on November 14. ForceMetrics provides rapid access to vital information, empowering public safety professionals to make data-driven decisions for the benefit of the community.

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Using customer-provided ephemerides with AWS Ground Station

AWS Public Sector Blog

Amazon Web Services ( AWS) Ground Station is a cloud-based service that provides you with an opportunity to perform communication sessions with your satellite without spending a fortune on your own ground station infrastructure. Before starting this hands-on demo, learn how to create an AWS CloudFormation stack or refresh your knowledge.

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Automatically extracting email attachment data to reduce costs and save time for local public health departments

AWS Public Sector Blog

Log into the AWS account via the AWS Management Console as an administrator. Save the file on your local machine as “textract-demo-vpc.yaml”. Save the file on your local machine as “textract-demo-cmk.yaml”. Save the file on your local machine as “textract-demo-incoming.yaml”. Navigate to the GitHub repo for the template.

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Introducing: The Zencity 360 Comms Toolkit

zencity

One of the most common challenges shared with us by our local government partners is around communication efforts. First, the need to communicate effectively and compellingly. We are here to augment your communication efforts with a suite of new Zencity tools to make Comms work more efficient, effective, and impactful.

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Reimagining unemployment contact centers

AWS Public Sector Blog

Every constituent has a different set of circumstances that dictates how and when they prefer to communicate. Demo of Amazon Connect for unemployment insurance. Organizations gain valuable insights into customer sentiments, conversation themes, and emerging trends before customer experience issues become widespread (see demo ).

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September 2023 - Microsoft 365 US Public Sector Roadmap Newsletter

Microsoft Public Sector

As Microsoft Teams is the primary tool for communication and collaboration, customers are looking to improve productivity by integrating their business processes directly into Microsoft Teams via third-party party (3P) applications or line-of-business (LOB)/homegrown application integrations. Thank you for your patience.

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3 ways tax agencies can use AI on AWS

AWS Public Sector Blog

Omnichannel communications empower tax agencies to respond to taxpayer demand for digital engagement and offer more effective customer service on a 24/7 basis. Tax agencies can explore our newest tool – AI Use Case Explorer – to find hundreds of use cases and success stories as well as videos, demos, e-books, and action plans.