AWS Public Sector Blog

NOVEMBER 3, 2023

Empowering individuals with ownership of their own data Starting in July 2023, hundreds of staff at the Homeless Outreach Program Integrated Care System ( HOPICS ) began using Kiip to store documents, complete forms and applications, and streamline communications with incoming customers. Reach out to the AWS Public Sector team.

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GovLoop

JANUARY 9, 2024

They wanted to embrace new technology to better support constituent access. Building our own case management system will provide more transparency, more accountability, and more access and a cheaper cost,” said Holthoff, who has worked in court IT for 30 years. “No That wastes time and effort and can lead to arrest warrants.

Constituents 64

Constituents Management Accountability Communications 64

DH Leonard Consulting & Grant Writing Services

JULY 26, 2024

Writing applications, staying accountable to funders, and reporting on results are just a few of the planning tasks required. When it comes to keeping these puzzle pieces organized, your nonprofit’s constituent relationship management system (CRM) is one of your most useful resources. Segmentation.

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Nonprofit Fundraising Communications Constituents 52

AWS Public Sector Blog

JULY 18, 2023

Blackbaud Raiser’s Edge NXT® is a leading customer relationship management (CRM) software used by nonprofits to communicate with donors and drive fundraising programs. With improved data insights, nonprofits can personalize communications with constituents, strengthen donor relationships, enhance operational efficiencies, and more.

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Nonprofit Fundraising Constituents Public Sector 52

GovLoop

JANUARY 19, 2023

An interview with Kelly McCormick, Federal Account Executive, and Elijio Martinez, Industry Principal for Government, Zoom With the rise of the remote and hybrid workforce, government agencies need to rethink the employee experience. Government efforts “need to hone in on accessibility for the constituents,” said Zoom’s Elijio Martinez.

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Communications Government Agency Constituents Government 59

AWS Public Sector Blog

JANUARY 3, 2024

Innovating for MVD communications MVD wanted to expand what could be done with the Kyndryl service desk. The success of this project has aided in the development of new opportunities for MVD as it continues innovating and enhancing services to better serve the people of Arizona.

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Public Sector Local Government Communications Transportation 81

GovLoop

MARCH 5, 2024

With SafeMode, an administrator cannot delete snapshots; backups are safe even if hackers invade an administrator account. Trust and Communication Sprague said that when agencies need their backups, they want a platform that allows for rapid recovery; with Pure Storage, recovery can take just minutes.

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Communications Security Constituents Accountability 52

GovLoop

AUGUST 25, 2022

Trust and Hold Accountable. But government serves a unique purpose, and disappointing constituents is unacceptable. But government serves a unique purpose, and disappointing constituents is unacceptable. “We Emphasize Communication. Employers should not babysit their workers. Are we meeting the needs of the people?

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Management Constituents Communications Leadership 59

GovLoop

JULY 19, 2023

Good measurements also help you communicate with constituents and elected officials about what you’re accomplishing and how you’re responding to their concerns. Output metrics show what you’re delivering to constituents, process metrics track your operations and activity metrics measure your efforts to improve performance.

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Constituents Elected Officials Communications Operations 52

AWS Public Sector Blog

SEPTEMBER 27, 2023

Public health agencies know that modernizing their technology infrastructure is necessary to avoid disruptions to program operations and create new opportunities to serve their constituents. Optionally, you can enable Amazon GuardDuty (GuardDuty) in an AWS account where WIC applications are deployed.

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Public Health Accountability Leadership Management 80

GovLoop

JANUARY 3, 2023

Agencies had their rules, and constituents had to navigate them to get the services they needed. Morton’s vision of the future is one in which all of government is structured around providing the best constituent experience. There was a time when government paid little attention to what we now call “customer experience” (CX).

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Constituents Government Agency Operations Government 64

GovLoop

JULY 17, 2023

So far, none of the options fully reproduces the features of old Twitter, such as being able to read tweets without signing in; free, reliable verification of identity; effective disinformation policies; straightforward analytic data; and an easy back-and-forth with constituents through comments and mentions.

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Social Media Accountability Constituents Government Agency 52

DH Leonard Consulting & Grant Writing Services

MARCH 10, 2023

With relevant metrics, you can communicate your accomplishments to funders and demonstrate whether you’re on track to reach the objectives laid out in your proposal. You can optimize gathering and reporting on these important metrics with resources such as impact management software, accounting tools, and grant management software.

Nonprofit 52

Nonprofit Cultivation Constituents Communications 52

GovLoop

JANUARY 24, 2023

Say Goodbye to Spreadsheets Traditional approaches to budgeting include incremental increases and accounting for line items. That’s important to show constituents you are working to meet their expectations. It’s an operations guide, and it’s a communications tool,” Francis said. It’s a policy guide.

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Budgeting Local Government Constituents Government 52

AWS Public Sector Blog

DECEMBER 17, 2024

Yet for many constituents, contact centers are the only lifeline to get the answers they need while looking for work. Constituents with barriers are often disproportionately impacted when the standard channels are limited and overwhelmed. Why were customers calling? Where did the process break down for them?

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Constituents Campaign Implementation Public Sector 52

AWS Public Sector Blog

OCTOBER 3, 2023

This is particularly valuable in times of crisis or when there’s a need to respond swiftly to constituent demands. Public safety agencies are deploying reliable and responsive applications for communication, resource allocation, and coordination—all essential in times of emergencies and disasters.

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AWS Public Sector Blog

FEBRUARY 10, 2023

However, new guidance from the Federal Communications Commission (FCC) has made an important determination to allow government agencies to use calling and texting to verify Medicaid beneficiaries’ current addresses so the reenrollment materials reach them. Deploy the SAM template to your account. Architecture overview Figure 2.

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Outreach Public Sector Campaign Engagement 52

AWS Public Sector Blog

SEPTEMBER 21, 2023

Public sector organizations often utilize third-party Software-as-a-Service (SaaS) to manage various business functions, such as marketing and communications, payment processing, workflow automation, donor management, and more. An API driven data pipeline on AWS can help centralize data from third-party SaaS offering open REST APIs.

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Public Sector Operations Management Constituents 81

AccessE11

FEBRUARY 20, 2024

A survey by the Center for Digital Government involving 169 local government leaders highlights this trend, revealing a substantial 51% increase in constituent participation due to the implementation of digital tools for citizen engagement.

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Local Government Engagement Social Media Management 52

AWS Public Sector Blog

NOVEMBER 16, 2022

Omnichannel communications empower tax agencies to respond to taxpayer demand for digital engagement and offer more effective customer service on a 24/7 basis. Learn more about how state and local government agencies use AWS to support their constituents and staff at the Cloud for State and Local Governments hub.

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Public Sector Local Government Supervision Operations 59

GovLoop

JUNE 25, 2024

GovLoop’s editorial team considers the contents of each post, its thought-leadership focus and overall relevance to the community, and GovLoop’s current production schedule when determining what to post online, and when. You must have a GovLoop.com account to submit stories. Read on to learn more about our criteria.

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Leadership Engagement Constituents Laws 40

Microsoft Public Sector

NOVEMBER 21, 2022

As the privacy landscape continues to evolve, the way that government organizations respond to privacy regulations will be critical to maintaining their privacy posture and responding to constituent requests. Go right to the GCC Teams Feature Communications Guide. Looking for what’s on the map for Microsoft Teams and only Teams in GCC?

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Public Sector Security Communications Government 98

GovLoop

MAY 15, 2023

An interview with Kelly Adams, Communication and Education Supervisor, and Smokey Solis, Communication and Education Specialist, Oklahoma Department of Wildlife Conservation In 2020, the Oklahoma Department of Wildlife Conservation adopted a unique — and often delightfully irreverent — approach to its use of social media.

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Social Media Communications Accountability Constituents 59

GovLoop

NOVEMBER 23, 2022

An interview with Kelly Adams, Communication and Education Supervisor, and Smokey Solis, Communication and Education Specialist, Oklahoma Department of Wildlife Conservation. Social media helps build communities, of course, and about 10 years ago, an agency employee created a department Twitter account.

Social Media 59

Social Media Communications Accountability Constituents 59

AWS Public Sector Blog

JULY 31, 2024

AWS will review DTO fee waiver requests at the account level. Customers don’t need to close their accounts or change their relationship with AWS. The Communications Security Establishment hosts cybersecurity datasets on the Open Data Registry on AWS. Once approved, credits will be provided for the data being migrated.

Government 75

Government Public Sector Security Budgeting 75