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Community Engagement Trends for 2025

Social Pinpoint

Governments can foster trust by prioritizing inclusivity and demonstrating a commitment to addressing community needs through transparency, accountability, and ongoing dialogue. This is apparent especially for those who may face mobility or transportation challenges.

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Automating multi-channel communication for school bus delays

AWS Public Sector Blog

For example, most school districts offer some sort of bus transportation to and from school. But buses can occasionally experience a mechanical breakdown, flat tire, or some other event that delays student transportation. Enable outbound campaigns 1. Then, select Save to enable outbound campaigns. SMS segment format.

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Why cyber resilience should be a priority for the UK government

Open Access Government - Technology News

Cyber espionage, sabotage, and disinformation campaigns are designed to destabilise national security, undermine trust in democratic processes, and cause economic harm. NIS2 mandates those entities across critical sectors—including healthcare, energy, and transportation—are responsible for safeguarding their supply chains.

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Top 6 agenda items for changemakers in 2022

Bang the Table

In the last few years, there’s been an understandable reassignment of many key communication staff to booster public health campaigns, with few able to prioritize the essential task of updating (now painfully old) policy. Account for skills & experience shortages.

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In extremis: what Ukraine 2.0 tells us about reforming government and the public sector

Public Purpose - An Independent Advisory Company

By one account at least, Ukraine is in the midst of harnessing exactly that method to turn the energy of Russian aggression into potent fuel for an impressive program of root and branch reform of government and the public sector. Defence becomes attack. Aggression is transformed into strength.

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November 2023 - Microsoft 365 US Public Sector Roadmap Newsletter

Microsoft Public Sector

MC683926 — Priority Account Chat Controls General Availability 30-60 Days Microsoft 365 Roadmap ID 144367 As part of the Teams Premium package, we are introducing a new management capability: Priority Account Chat Controls that empower users with decision making controls for unwanted internal communications via policies setting.

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July 2023 - Microsoft 365 US Public Sector Roadmap Newsletter

Microsoft Public Sector

What you need to do to prepare: If you have users configured with phone numbers with the extensions, to prevent calls not being matched to the intended user, please ensure that dialed numbers from Teams users and incoming PSTN calls are formatted to exactly match the full phone number configured on the user accounts.