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Supporting state agencies with Medicaid unwinding outreach: Creating a multi-lingual two-way messaging system

AWS Public Sector Blog

Medicaid agencies need to conduct outreach to make their millions of members aware of the process for redetermination. With cloud-based tools from Amazon Web Services (AWS), state agencies can conduct this outreach using no code/low code, serverless, elastic services that can scale to two billion text messages a day.

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Marketing Your Library’s Annual Report: How to Get Staff to Help and Make Sure Everyone in Your Community Understands Your Value

Super Library Marketing

Barbara’s team tried something new this year: a social media campaign to expand the reach of the stories her library is telling. The library has one main organizational social media account and branch accounts. . “They may be potential funders or sponsors, local government officers, and the people who provide our funding.

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Community Engagement Trends for 2025

Social Pinpoint

Governments can foster trust by prioritizing inclusivity and demonstrating a commitment to addressing community needs through transparency, accountability, and ongoing dialogue. Rebuilding Trust Through Community Engagement Rebuilding trust between governments and their communities will be a central theme in 2025.

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Market, Message, and Medium: A Library Marketer Shares How She Tackles Promotions in a Time Crunch

Super Library Marketing

In her role, she coordinates outreach, consults on youth services, helps secure state aid for library construction, manages continuing education for her libraries, and does the marketing. Suzanne suggests breaking your promotional campaign into three steps: market, message, and medium. I think it will become easier.”.

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10 Ways to Improve Your Social Media Strategy and Boost Community Engagement Promotion

Social Pinpoint

And, by connecting your community engagement platform with your social accounts, you are directing your online audience to interact with you in a safer, moderated space – rather than opening up the conversation in the Facebook comments. Engaging with your audience can provide valuable insights into their preferences, needs, and opinions.

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Social Media Gives an Oklahoma Agency Its Voice

GovLoop

The digital outreach works, and it’s a model for other agencies. Social media helps build communities, of course, and about 10 years ago, an agency employee created a department Twitter account. The agency joined Facebook three years later, but both accounts were relatively ineffective.

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Social Media Gives an Oklahoma Agency Its Voice

GovLoop

The digital outreach works, and it’s a model for other agencies. Social media helps build communities, of course, and about 10 years ago, an agency employee created a department Twitter account. The agency joined Facebook three years later, but both accounts were relatively ineffective. An Aimless Approach — at First.