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Automating multi-channel communication for school bus delays

AWS Public Sector Blog

Download the CloudFormation template from the Amazon Simple Storage Service ( Amazon S3 ) location to your local machine. Enable outbound campaigns 1. In the Amazon Connect console, navigate to Telephony and check Enable outbound campaigns. Then, select Save to enable outbound campaigns. Building the Amazon Lex bot 1.

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October is Cybersecurity Awareness Month: Are you prepared?

Open Access Government - Technology News

97% of people around the globe cannot identify a phishing email, and 74% would download a potentially malicious file because they lack the cybersecurity awareness to spot and prevent it. Phishing emails sent to these accounts can be extremely convincing. Awareness Campaigns & Training. What are awareness campaigns?

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Querying the Daylight OpenStreetMap Distribution with Amazon Athena

AWS Public Sector Blog

This allows users to more simply load OSM data into Athena and perform SQL queries against a billion features in the browser, without the need to download or access the files directly. Many users forgo this by downloading smaller subsets or regional extracts and then filter them locally using custom tools that recognize OSM tags and metadata.

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Turn Your “Weakest Link” Into a “Human Firewall”

GovLoop

Although system intrusion, usually by well-organized cybercrime networks or state actors, has become much more frequent in the past two years, mistakes such as falling for a phishing attack, misconfiguring resources, sending data to the wrong recipient and losing devices account for most employee-caused breaches. And finally, make it fun.

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Supporting state agencies with Medicaid unwinding outreach: Creating a multi-lingual two-way messaging system

AWS Public Sector Blog

In this blog post, learn how to set up a multi-lingual, interactive SMS message campaign that can automatically verify and update member information on file based on member responses. Then, learn how to monitor the campaign’s effectiveness and response rates in a visual dashboard. Deploy the SAM template to your account.

Outreach 130
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Turn Your “Weakest Link” into a “Human Firewall”

GovLoop

Although system intrusion, usually by well-organized cybercrime networks or state actors, has become much more frequent in the past two years, mistakes such as falling for a phishing attack, misconfiguring resources, sending data to the wrong recipient and losing devices account for most employee-caused breaches. And finally, make it fun.

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November 2023 - Microsoft 365 US Public Sector Roadmap Newsletter

Microsoft Public Sector

Web users will see the same Try the new Teams toggle as desktop users, except the web experience requires no additional download or installation. Visit the support article or download resources to learn how to get started with the new Teams experience. Enable Priority Account Chat Control on the Messaging settings page.