AWS Public Sector Blog

DECEMBER 17, 2024

Yet for many constituents, contact centers are the only lifeline to get the answers they need while looking for work. Constituents with barriers are often disproportionately impacted when the standard channels are limited and overwhelmed. Why were customers calling? Where did the process break down for them?

Constituents 130

Constituents Campaign Implementation Public Sector 130

AWS Public Sector Blog

AUGUST 6, 2024

Despite a common misconception about government, state agencies regularly innovate on behalf of their constituents. Today, New Mexico’s texting campaigns are more sophisticated than ever. As a compliment to AWS Organizations, a landing zone is a well-architected, multi-account AWS environment that is scalable and secure.

Accountability 182

Accountability Public Sector Implementation Development 182

AWS Public Sector Blog

JANUARY 30, 2023

Managing donors, members, and constituents is essential to the success of most nonprofits. About CiviCRM Over 11,000 nonprofit organizations around the world use CiviCRM to build and manage their donor, member, and constituent bases. In my account, the launch template has the name civicrm-wordpress.

Nonprofit 162

Nonprofit Management Public Sector Constituents 162

AWS Public Sector Blog

FEBRUARY 10, 2023

In this blog post, learn how to set up a multi-lingual, interactive SMS message campaign that can automatically verify and update member information on file based on member responses. Then, learn how to monitor the campaign’s effectiveness and response rates in a visual dashboard. Deploy the SAM template to your account.

Outreach 130

Outreach Public Sector Campaign Communications 130

Social Pinpoint

JANUARY 8, 2023

Town hall meetings are a great way for local and national politicians to meet with constituents to hear their opinions on topics they are interested in or to discuss upcoming legislation. Political campaigning often focuses on controlling the message and some politicians see participatory democracy as a threat.

Voting 52

Voting Engagement Budgeting Political Process 52

Microsoft Public Sector

NOVEMBER 21, 2022

As the privacy landscape continues to evolve, the way that government organizations respond to privacy regulations will be critical to maintaining their privacy posture and responding to constituent requests. Malware campaign detected after delivery. Malware campaign detected in SharePoint and OneDrive.

Public Sector 98

Public Sector Security Communications Government 98

GovLoop

MAY 15, 2023

In lieu of the dry language so typical of government communications, the agency uses Twitter, Facebook, TikTok and Instagram to reach constituents through a mix of quirky humor, fun facts, and attractive photos and videos. The agency joined Facebook three years later, but both accounts were relatively ineffective.

Social Media 59

Social Media Communications Accountability Constituents 59