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National framework for AI assurance in Australian government: Guidance when building with AWS AI/ML solutions

AWS Public Sector Blog

This targeted approach offers clearer accountability, enhanced transparency, simplified risk assessment, and focused testing procedures. For AI systems that impact public services or decision-making processes, create robust mechanisms for citizens to request information or appeal decisions.

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Hear from civil servants who have fought workplace discrimination inside and outside of government

Partnership for Public Service

Recently, our “Profiles in Public Service” podcast featured two longtime civil servants, Stuart Ishimaru and Jacinta Ma , who previously worked together at the EEOC and have dedicated their careers to upholding civil rights. …We really think about each charge filed as a person. . How to listen.

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Redesigning the customer experience at the Social Security Administration

Partnership for Public Service

A recent customer experience profile from the Partnership for Public Service provides an in-depth evaluation of the upgraded website, incorporating customer feedback to detail the site’s strengths and areas for improvement.  Application forms and online services available on the new website are also still only available in English. 

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Reflections on government and COVID19: expertise, the role of government, the new public work, social imagination and beating the binary #3

Public Purpose - An Independent Advisory Company

The piece that seems to be missing from the sometimes hyped advocacy for one of the two extreme positions is the ability to see in this “unfreezing” a chance to design something different, tailored to our needs and circumstances and not dictated by choices that reflect the world to which we might do well not to snap back so quickly.

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The State of Library Marketing in 2025: Survey Reveals New Obstacles and Frustrations

Super Library Marketing

An academic library marketer said, The university marketing department has completely shut down the library social media accounts and we cannot send mass emails. We are cultivating advocacy efforts among library student workers to use their own dept/program email groups to share library information. #2: Canada, the UK, and Australia.

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A rundown on the whistleblowing process in the federal government

Partnership for Public Service

As part of its Federal Employee Explainer Series , the Partnership for Public Service hosted a webinar on whistleblower process and protections for federal civil servants. It’s a crucial mechanism for government accountability. They addressed federal employees key questions about the whistleblowing process.

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African American History Month and Transportation: February 4th | Transit Equity Day

Rebuilding Place in Urban Space

Last fall, the Houston Chronicle ran an obituary on one of Houston's foremost transit advocates, " Janis Scott, Houston's 'bus lady,' arts patron and tireless advocate for public transit, dies at 73." She was a leading member of the area transit advocacy group, LINK Houston.