Remove 2024 Remove Constituents Remove Implementation
article thumbnail

What’s Going on in State & Local?

GovLoop

At the 2024 National Governors Association Winter Meeting , governors spoke about the Disagree Better Initiative , which seeks to decrease toxic polarization and increase positive, healthy debate in working through policy disagreements. Data and Constituent Interaction Contact is everything. Here’s a look at recent developments.

article thumbnail

Elevating internal customer support at Thorn with AWS: A generative AI use case

AWS Public Sector Blog

Thorn, in partnership with All Tech Is Human , launched Safety by Design principles for generative AI in April 2024. This is a voluntary initiative in which many leading tech companies, including AWS, committed to adopting principles to prevent the use of generative AI to further sexual harm against children.

Nonprofit 126
article thumbnail

Well-Run Paid Family and Medical Leave Programs Deliver Measurable Benefits to States, Workers and Families

Government Technology Insider

“Technology that is purpose-built for PFML can help states achieve faster implementation, ensure portability, and provide a consumer-grade customer experience.” 2024-4_PFML-Infographic-1 To download the infographic, click here. 2024-4_PFML-Infographic-1 To download the infographic, click here.

article thumbnail

New AI Use Cases Tackle State Health and Human Services Challenges 

Government Technology Insider

As state Health and Human Services agencies explore new ways to improve constituent service and outcomes, they are identifying new AI use cases to solve some of HHSs biggest problems. While foundational challenges such as constituent engagement and workforce effectiveness remain, the ways in which agencies measure success are evolving.

article thumbnail

Successful AI Adoption Strategies Focus on the Value Delivered to State and Local Governments

Government Technology Insider

Agency leaders are both optimistic and cautious about AI’s impact on their organizations: AI solutions can streamline agency operations and enhance human capabilities but implementing them adds myriad considerations to agency IT modernization strategies. However, complying with these laws is complex. Download the Study 1.

article thumbnail

Knowing When, Where and How to Modernize

GovLoop

The objective is to implement strategies that effect and control change and help people adapt to it. Clunky, old, public facing systems frustrate constituents and reduce engagement, she said. What is Change Management? 6 Steps to Success But great rewards are possible with effective change management. But backend changes matter also.

article thumbnail

An Engaging Strategy for Audience Outreach

GovLoop

And agencies should realize that their audiences are ever-changing, said Carolina Prieto, Solution Advisor for Digital Communications with Granicus, a company that provides digital experiences to help agencies better serve their constituents. It’s an influx of people going in and out.”