GovLoop

DECEMBER 2, 2022

For San Francisco to engage its diverse population, it needs to focus on accessibility. Existing digital resources have until March 2024 to meet the standard. “We That observation — that accessibility benefits more than a small group of outliers — underlies Kaplan’s advice on engaging the whole community. Walking the Walk.

Engagement 59

Engagement Outreach Campaign Constituents 59

GovPilot

JUNE 10, 2024

As the weather warms up and constituents spend more time outdoors soaking up the sun, many family dynamics change as kids are home from school and looking for ways to fill their days.

Constituents 52

Constituents Engagement 52

AWS Public Sector Blog

JULY 11, 2024

The AWS IMAGINE conference is a no-cost way for Texas state leaders to earn CPE hours and gain valuable technology insights to support their teams and constituents. Plus, opportunities abound to engage with AWS Partners that can design and develop ready-to-use solutions to help your team and organization meet goals faster.

Education 81

Education Local Government Public Sector Public Safety 81

GovPilot

APRIL 9, 2024

While dealing with these daily tasks, local government officials also must ask themselves the question, “How can we effectively share information and better communicate with our constituents?”

Press Release 52

Press Release Local Government Constituents Government 52

GovLoop

JUNE 12, 2024

At the 2024 National Governors Association Winter Meeting , governors spoke about the Disagree Better Initiative , which seeks to decrease toxic polarization and increase positive, healthy debate in working through policy disagreements. Data and Constituent Interaction Contact is everything. Here’s a look at recent developments.

Constituents 59

Constituents Local Government Advocacy Public Safety 59

AWS Public Sector Blog

MARCH 21, 2023

In government, AI solutions are expected to grow at a compound annual rate of more than 33% through 2024. According Global Market Insights , AI in the education market is anticipated to grow 45% by 2024. With the help of TensorIoT, Citibot has increased citizen engagement with local government by 94%.

Public Sector 98

Public Sector Nonprofit Operations Local Government 98

GovLoop

JANUARY 4, 2024

Strategies for Increasing Customer Engagement As the ways in which government interacts with customers and provides critical services changes, are you able to keep up? Do you have strategies in place to support customer engagement? PT to hear from government and industry experts about creative ways to boost customer engagement.

Cultivation 64

Cultivation Engagement Constituents Government Agency 64

AWS Public Sector Blog

JUNE 6, 2024

Today, with more than 800,000 resolved fan identities—on target for 1 million by the end of 2024—the department has a powerful tool for engaging and selling across the entire fan journey. We wanted to think about each fan’s total engagement within the athletics department.”

Education 75

Education Engagement Public Sector Budgeting 75

GovLoop

JUNE 11, 2024

Specifically, we are looking for between 12 and 15 writers, who will each submit an approximately 500-word blog post every two weeks during the second half of 2024 (12 posts total).

Social Media 59

Social Media Government Employee Constituents Public Sector 59

GovLoop

APRIL 18, 2024

Clunky, old, public facing systems frustrate constituents and reduce engagement, she said. When software is no longer supported, an agency must replace it. Improving customer experience is usually a proactive goal, however. But backend changes matter also.

Legislation 105

Legislation Public Face Government Employee Leadership 105

Rebuilding Place in Urban Space

DECEMBER 5, 2023

The second cohort of the county's Community Planning Lab wrapped up last month after the class spent weeks learning about urban development and design, planning and zoning, public engagement, affordable housing, transportation, land use and more. Citizen engaged planning practice. Photo: David Jackson, Park Record.

Engagement 52

Engagement Parks And Recreation Elected Officials Transportation 52

Government Technology Insider

OCTOBER 30, 2024

As state Health and Human Services agencies explore new ways to improve constituent service and outcomes, they are identifying new AI use cases to solve some of HHSs biggest problems. While foundational challenges such as constituent engagement and workforce effectiveness remain, the ways in which agencies measure success are evolving.

Constituents 52

Constituents Implementation Public Face Social Services 52

GovLoop

APRIL 5, 2024

In our private lives, we interact every day with brands and services that shape our expectations of how government should engage with us. But as organizations improve how they engage with us, “we begin over time to really see the government as confident, as capable, as an entity here to help us,” he said.

Constituents 59

Constituents Engagement Legislation Government Employee 59

GovLoop

DECEMBER 8, 2023

Specifically, we are looking for between 12 and 15 writers, who will each submit an approximately 500-word blog post every two weeks during the first half of 2024 (12 posts total).

Social Media 59

Social Media Government Employee Constituents Public Sector 59

GovLoop

JANUARY 9, 2024

They wanted to embrace new technology to better support constituent access. Innovative Impact The plan is to roll out the case management system for district courts in 2024. But that’s not the end of their innovations, which could improve operations for constituents and the courts alike.

Constituents 64

Constituents Management Accountability Communications 64

GovLoop

MAY 28, 2024

Specifically, we are looking for between 12 and 15 writers, who will each submit an approximately 500-word blog post every two weeks during the second half of 2024 (12 posts total).

Social Media 52

Social Media Government Employee Constituents Public Sector 52

GovLoop

APRIL 9, 2024

It’s a broad yet targeted strategy, and it breaks down into what Lee calls “four phases of communication” that trace the employee experience: awareness, consideration, decision, and engagement and retention. Engagement rates jumped by 64% — in part, because ODOT analyzed data to understand what resonated with its audience.

Communications 59

Communications Engagement Legislation Constituents 59

GovLoop

SEPTEMBER 26, 2024

Government is understandably excited about the potential for AI to elevate constituent services and enhance mission outcomes. To bring AI to life, agencies need a modern environment that enables them to understand “who it is that’s engaging with you through your service delivery.”

Government 59

Government Constituents Public Sector Engagement 59

GovLoop

JUNE 4, 2024

When constituents receive the same level of service and convenience from government as the private sector offers — whether dealing with garbage collection, fishing licenses or social services benefits — people tend to think well of government. Technology has become oxygen,” explained Dilley. It’s no longer optional.”

Constituents 40

Constituents Local Government Outreach Engagement 40

GovLoop

SEPTEMBER 3, 2024

You might have a good sense of how your constituents feel about a particular issue, but a survey helps you confirm — or revise — your assumptions, and it allows you to get more meaningful context. Surveys provided a way to understand the pandemic’s impact, both on constituents and the economy. “We Here are some insights they shared.

Constituents 52

Constituents Engagement Budgeting Management 52

GovLoop

MAY 10, 2024

Continuously tracks employee engagement activity. Helps align staff and constituent demographics. Values transparency and is thoughtful/ strategic about public engagement. To foster a healthy and productive workforce, effective data analysis : Integrates disparate HR systems and eliminates data silos.

Public Safety 52

Public Safety Management Constituents Engagement 52

GovLoop

AUGUST 30, 2024

Working closely with each agency, GXG understands its transformation challenges, opportunities, and budget constraints, and develops strategy resulting in more successful constituent engagement. This personalized approach is “at the root of all that we do,” said Ainsbury.

Outreach 52

Outreach Constituents Engagement Budgeting 52

GovLoop

JUNE 11, 2024

The concept of evidence-based policymaking — the idea that policies should be developed and refined based on hard data, not just hunches — can play a critical role in helping state and local agencies identify and mitigate systemic issues that undermine government’s ability to serve all constituents. The result?

Public Health 52

Public Health Constituents Nonprofit Local Government 52

GovLoop

JANUARY 3, 2025

Journey maps are one of the most effective and perhaps underutilized ways of understanding what constituents experience and how best to serve them. The maps help agencies set priorities, allocate resources and identify process improvements, and they help ensure that government services are accessible and seamless. Heres how journey maps work.

Leadership 59

Leadership Social Media Housing Constituents 59

GovLoop

AUGUST 26, 2024

To support outstanding constituent experiences, government agencies need cyber resiliency, the capacity to bounce back quickly in the face of setbacks.

Constituents 52

Constituents Security Management Government Agency 52

GovLoop

MAY 9, 2024

Public-facing employees offering feedback on constituent experiences. By analyzing post-transaction survey results, survey responses from employees and customer behavior data, such as average length of time to complete an online form, organizations can streamline service delivery and implement more human-centered design.

Public Face 52

Public Face Constituents Leadership Government Agency 52

Partnership for Public Service

OCTOBER 9, 2024

Data and direct engagement provide a window into what customers need, what their challenges are and how they can best be served. Buy-in : Engage upper leadership to develop a personal connection to—and interest in—the success of pilot programs. Evidence and end u sers : Fundamentally, the work of government is to serve the people.

Government 49

Government Cultivation Sustainability Public Service 49

AWS Public Sector Blog

MARCH 19, 2024

AWS is rolling out the 2024 AWS State, Local, and Education Learning Days (AWS Learning Days) series to give you exposure to the possibilities of the cloud. They discussed how cloud infrastructure enables public sector organizations to modernize constituent services and student success. There could be an upcoming event near you.

Education 75

Education Public Sector Local Government Elected Officials 75

The Stoop (NYU Furman Center)

NOVEMBER 28, 2023

But as concerns about gentrification and displacement in urban areas have become more widespread, supply skepticism has expanded from the traditional anti-development constituencies to renters and social advocates fighting for equitable neighborhood planning. New York Democratic Gov.

Housing 115

Housing Legislation Development Community Development 115

AWS Public Sector Blog

JULY 31, 2024

Lock-in concerns AWS waived data transfer out (DTO) charges (when customers want to move data outside of AWS) starting March 5, 2024. AWS continuera de remettre en cause les demandes de données inappropriées et de fournir des preuves de conformité et des engagements contractuels.

Government 75

Government Public Sector Security Budgeting 75

Public Purpose - An Independent Advisory Company

NOVEMBER 24, 2024

The Possibility Partnership There are two recurring mantras you often hear when you talk with people engaged in the front-line work of service delivery across our human services systems (and it’s a pattern too in other big policy systems I suspect). And that’s especially true in the lead up to Trump 2.0, Which is pretty much everywhere.

Regulations 59

Regulations Public Sector Government Constituents 59

AWS Public Sector Blog

DECEMBER 3, 2024

The year 2024 was filled with both excitement and thoughtful consideration in the nonprofit sector as the world seeks to understand and apply transformative cloud technologies such as generative artificial intelligence (AI) to enhance impact and increase productivity. Read on to learn more about their impactful projects.

Nonprofit 59

Nonprofit Sustainability Development Fundraising 59