Google Public Sector

DECEMBER 30, 2024

2024 was a year of incredible innovation and progress, as we continue to invest in bringing the best of Google AI to our customers around the world.

Public Sector 117

Public Sector Security Constituents Development 117

GovPilot

JUNE 10, 2024

As the weather warms up and constituents spend more time outdoors soaking up the sun, many family dynamics change as kids are home from school and looking for ways to fill their days.

Constituents 52

Constituents Engagement 52

GovLoop

DECEMBER 23, 2024

Transparent data collection and dissemination through federal/local collaborations help constituents trust in and engage with the data. Make Sure Youre Improving Constituent Experiences Sometimes, internal improvements make things easier for agency employees. If youre going for a public audience, keep it simple.

Elected Officials 99

Elected Officials Constituents Engagement Communications 99

CarahCast

DECEMBER 28, 2023

Join our webinar focusing on the imminent 2024 election concerns. A panel of cybersecurity and election integrity experts will uncover new coordinated vulnerability disclosure (CVD) practices, sharing insights from recent hacker challenges and discussing how CVD can fortify your security measures while enhancing trust with constituents.

Coordinator 40

Coordinator Constituents Security 40

GovPilot

APRIL 9, 2024

While dealing with these daily tasks, local government officials also must ask themselves the question, “How can we effectively share information and better communicate with our constituents?”

Press Release 52

Press Release Local Government Constituents Government 52

GovLoop

JUNE 12, 2024

At the 2024 National Governors Association Winter Meeting , governors spoke about the Disagree Better Initiative , which seeks to decrease toxic polarization and increase positive, healthy debate in working through policy disagreements. Data and Constituent Interaction Contact is everything. Here’s a look at recent developments.

Constituents 59

Constituents Local Government Advocacy Public Safety 59

Center for Community Progress

JULY 29, 2024

When : October 9-11, 2024. The room rate ends on September 16, 2024 or when the room block sells out. You’ll learn about new laws and issues affecting vacant property. Your community is facing different challenges in 2024 than it was in 2007, and even in 2022. The sessions at RVP reflect that!

Laws 98

Laws Constituents Public Sector Community Development 98

AWS Public Sector Blog

JULY 11, 2024

The AWS IMAGINE conference is a no-cost way for Texas state leaders to earn CPE hours and gain valuable technology insights to support their teams and constituents.

Education 81

Education Local Government Public Sector Public Safety 81

GovLoop

DECEMBER 20, 2024

Census Bureau offers up an abundance of data that state and local agencies can use to gain insights into the shifting demographics of their constituencies, and to shape policies and programs accordingly. You need to craft data-driven narratives that connect with the intended audience, whether government officials, legislators or constituents.

Communications 105

Communications Legislation Constituents Transportation 105

GovLoop

SEPTEMBER 7, 2023

But agencies also use AI in less conspicuous ways — to accelerate backend tasks and secure IT networks, for instance — and constituents often have no idea when AI makes decisions about their lives. And in Texas, state officials use NLP to read constituent emails and forward them to the correct departments.

Constituents 98

Constituents Social Media Security Transportation 98

AWS Public Sector Blog

OCTOBER 9, 2024

Thorn, in partnership with All Tech Is Human , launched Safety by Design principles for generative AI in April 2024. Thorn’s executive team has kept a keen awareness of the advancements in generative AI because these advancements are already impacting how malicious actors create and share CSAM and exploit children on the internet.

Nonprofit 126

Nonprofit Security Constituents Operations 126

Government Technology Insider

JUNE 6, 2024

With a cloud-based, forever-modern infrastructure and emerging technologies such as AI and automation —all tailored to meet PFML program requirements—states can assure solvency and affordability of programs that provide reliable services to constituents and enable staff to succeed.

Constituents 59

Constituents Implementation Government 59

GovLoop

JANUARY 9, 2024

They wanted to embrace new technology to better support constituent access. Innovative Impact The plan is to roll out the case management system for district courts in 2024. But that’s not the end of their innovations, which could improve operations for constituents and the courts alike.

Constituents 64

Constituents Management Accountability Communications 64

Government Technology Insider

OCTOBER 30, 2024

As state Health and Human Services agencies explore new ways to improve constituent service and outcomes, they are identifying new AI use cases to solve some of HHSs biggest problems. While foundational challenges such as constituent engagement and workforce effectiveness remain, the ways in which agencies measure success are evolving.

Constituents 52

Constituents Implementation Public Face Social Services 52

Government Technology Insider

AUGUST 21, 2024

Department of Labor began prototyping AI use cases to see if, or how, they can enable states to deliver services to constituents more efficiently. Designing Accessible and Equitable Experiences to Support Constituents Customer experience (CX) has become a priority for agencies at all levels of government in the last two years.

Constituents 52

Constituents Government Agency Leadership Government 52

AWS Public Sector Blog

MARCH 21, 2023

In government, AI solutions are expected to grow at a compound annual rate of more than 33% through 2024. According Global Market Insights , AI in the education market is anticipated to grow 45% by 2024. Artificial intelligence (AI) and machine learning (ML) are capturing a lot of attention recently.

Public Sector 98

Public Sector Nonprofit Operations Local Government 98

GovLoop

NOVEMBER 12, 2024

The number of phishing attempts — the most common type of cyberattack — increased 62% from 2023 to 2024, for instance, and identity-related incidents have directly affected 84% of organizations this year, a 68% increase from 2023. Identity-based cybersecurity threats are on the rise. It is your source record of identity.

Security 59

Security Constituents Public Sector Operations 59

GovLoop

JUNE 11, 2024

Specifically, we are looking for between 12 and 15 writers, who will each submit an approximately 500-word blog post every two weeks during the second half of 2024 (12 posts total).

Social Media 59

Social Media Government Employee Constituents Public Sector 59

GovLoop

JANUARY 29, 2024

PT to hear from government and industry experts about the current threat landscape and what should be on your radar for 2024. Census Bureau Jason Zann, Office of the Federal Security CTO, Microsoft Online Forms – The Good, the Bad, the Ugly Digital forms have been a welcome replacement for government agencies and constituents alike.

Cultivation 59

Cultivation Constituents Government Agency Security 59

Government Technology Insider

JUNE 13, 2024

Workforce and Privacy are Top-of-Mind for Agency Leaders It was no surprise to attendees of the NASCIO 2024 Mid-Year Conference that AI dominated the conversation. While agency employees are concerned with impacts on their jobs, constituents are more worried about data security and privacy.

Local Government 52

Local Government Government Constituents Implementation 52

GovLoop

DECEMBER 8, 2023

Specifically, we are looking for between 12 and 15 writers, who will each submit an approximately 500-word blog post every two weeks during the first half of 2024 (12 posts total).

Social Media 59

Social Media Government Employee Constituents Public Sector 59

GovLoop

APRIL 18, 2024

Clunky, old, public facing systems frustrate constituents and reduce engagement, she said. When software is no longer supported, an agency must replace it. Improving customer experience is usually a proactive goal, however. But backend changes matter also.

Legislation 105

Legislation Public Face Government Employee Leadership 105

GovLoop

MAY 28, 2024

Specifically, we are looking for between 12 and 15 writers, who will each submit an approximately 500-word blog post every two weeks during the second half of 2024 (12 posts total).

Social Media 52

Social Media Government Employee Constituents Public Sector 52

GovLoop

JUNE 6, 2024

And agencies should realize that their audiences are ever-changing, said Carolina Prieto, Solution Advisor for Digital Communications with Granicus, a company that provides digital experiences to help agencies better serve their constituents. It’s an influx of people going in and out.”

Outreach 52

Outreach Engagement Constituents Campaign 52

GovLoop

MARCH 5, 2024

But open dialogue promotes transparency and constituent trust. This article appeared in our guide, “The 2024 Cyber Agenda.” “A lot of times in IT, when we have a problem, we put our heads down and try to fix it, and we don’t necessarily communicate with the business side about what’s going on.”

Communications 52

Communications Security Constituents Accountability 52

GovLoop

JANUARY 4, 2024

Specifically, you’ll learn how to: Elevate constituent engagement. Specifically, you’ll learn: What true accessibility looks like in 2024 for government agencies. Join us online Wednesday, Jan. 24, from 2-2:50 p.m. ET/11-11:50 a.m. PT to hear from government and industry experts about creative ways to boost customer engagement.

Cultivation 64

Cultivation Engagement Constituents Government Agency 64

GovLoop

DECEMBER 18, 2024

And agencies should realize that their audiences are ever-changing, said Carolina Prieto, Solution Advisor for Digital Communications with Granicus, a company that provides digital experiences to help agencies better serve their constituents. Its an influx of people going in and out.

Outreach 59

Outreach Engagement Constituents Campaign 59

Government Technology Insider

MAY 21, 2024

At the 2024 California CIO Academy conference, state and local leaders from California agencies came together to share best practices for understanding and integrating emerging technology into government services.

Public Face 59

Public Face Economic Development Security Legislation 59

GovLoop

SEPTEMBER 26, 2024

Government is understandably excited about the potential for AI to elevate constituent services and enhance mission outcomes. In terms of constituent service, that might mean using AI to better manage the “crush of calls” that can roll into a government service center, Jardim said.

Government 59

Government Constituents Public Sector Engagement 59

Google Public Sector

JUNE 25, 2024

We'll explore the ways our AI solutions are adaptive, secure, responsible, and intelligent – enabling agencies to serve constituents better than ever before. 1 Source: Google Cloud TIPS poll 2024, Fed and SLG (Market Connections) Explore our thought leadership hub to explore innovative ideas for public service.

Public Sector 60

Public Sector Leadership Operations Constituents 60

AWS Public Sector Blog

JUNE 6, 2024

Today, with more than 800,000 resolved fan identities—on target for 1 million by the end of 2024—the department has a powerful tool for engaging and selling across the entire fan journey. This post provides an overview of the solution Pitt Athletics built for its fanbase.

Education 75

Education Engagement Public Sector Budgeting 75

GovLoop

JUNE 4, 2024

When constituents receive the same level of service and convenience from government as the private sector offers — whether dealing with garbage collection, fishing licenses or social services benefits — people tend to think well of government. Technology has become oxygen,” explained Dilley. It’s no longer optional.”

Constituents 40

Constituents Local Government Outreach Engagement 40

GovLoop

APRIL 5, 2024

With metrics, he explained, “you [can] go tell that story to Congress, to your constituents, to whoever wants to listen, that you made [something] better.” Seamless Technology Constituents want seamless, frictionless experiences, what Alboum described as, “let me go to one place, express what I need, and get everything I need.”

Constituents 59

Constituents Engagement Legislation Government Employee 59

GovLoop

APRIL 29, 2024

For example: A lawmaker who might not understand the need to upgrade network infrastructure will likely see the value of providing constituents with more reliable and secure services. AI chatbots also can use natural language processing to provide quicker, more accurate responses to many constituent queries.

Strategic Planning 52

Strategic Planning Legislation Constituents Translation 52

GovLoop

JUNE 11, 2024

The concept of evidence-based policymaking — the idea that policies should be developed and refined based on hard data, not just hunches — can play a critical role in helping state and local agencies identify and mitigate systemic issues that undermine government’s ability to serve all constituents. The result?

Public Health 52

Public Health Constituents Nonprofit Local Government 52

GovLoop

APRIL 22, 2024

Constituent Service Takes a Hit In August 2023, three members of the Senate urged the Social Security Administration to accelerate its modernization efforts. Applicants for Supplemental Security Income (SSI) “face significant administrative barriers to accessing this critical lifeline,” Sens.

Legislation 72

Legislation Public Administration Constituents Budgeting 72

Government Technology Insider

JULY 9, 2024

According to NASCIO, deploying cloud solutions and artificial intelligence, increasing broadband/wireless connectivity and balancing the need for security and risk management with public access rank among the Top 10 CIO Priorities for 2024.

Local Government 59

Local Government Parks And Recreation Government Sanitation 59