GovLoop

APRIL 22, 2024

GAO, in a 2023 report about the Internal Revenue Service’s modernization efforts, describes it this way: “In an era of constrained budgets, the high costs of maintaining legacy systems could limit an agency’s ability to modernize and develop new or replacement systems.” This is called technical debt. Department of Labor. Department of Labor.

Legislation 73

Legislation Public Administration Constituents Budgeting 73

GovPilot

NOVEMBER 17, 2023

The NJ Township expands their partnership with the cloud-based government management software provider to streamline operations and constituent services throughout the municipality.

Management 52

Management Constituents Government Operations 52

AWS Public Sector Blog

OCTOBER 9, 2024

Improving mission performance with generative AI Simultaneously, Thorn has been investigating how they can implement generative AI to streamline internal operations so staff can be more effective and better serve their constituents. One particular focus area for Thorn’s infrastructure team has been internal customer support.

Nonprofit 126

Nonprofit Security Constituents Operations 126

GovPilot

NOVEMBER 17, 2023

The New Jersey Township expands their partnership with the cloud-based government management software provider to streamline operations and constituent services throughout the municipality.

Management 52

Management Constituents Government Operations 52

GovPilot

NOVEMBER 17, 2023

The New Jersey Township expands their partnership with the cloud-based government management software provider to streamline operations and constituent services throughout the municipality.

Management 52

Management Constituents Government Operations 52

GovPilot

NOVEMBER 9, 2023

The NJ Township expands their partnership with the government management software provider to streamline operations and constituent services throughout the municipality.

Management 52

Management Constituents Government Operations 52

GovPilot

NOVEMBER 9, 2023

The NJ Township expands their partnership with the government management software provider to streamline operations and constituent services throughout the municipality.

Management 52

Management Constituents Government Operations 52

GovPilot

NOVEMBER 13, 2023

The New Jersey Borough expands their partnership with the cloud-based government management software provider to streamline operations and constituent services throughout the municipality.

Management 52

Management Constituents Government Operations 52

GovPilot

NOVEMBER 9, 2023

The New Jersey Township expands their partnership with the cloud-based government management software provider to streamline operations and constituent services throughout the municipality.

Management 52

Management Constituents Government Operations 52

GovPilot

NOVEMBER 17, 2023

The New Jersey Borough expands their partnership with the cloud-based government management software provider to streamline operations and constituent services throughout the municipality.

Management 52

Management Constituents Government Operations 52

GovPilot

NOVEMBER 17, 2023

The New Jersey Borough expands their partnership with the cloud-based government management software provider to streamline operations and constituent services throughout the municipality.

Management 52

Management Constituents Government Operations 52

GovPilot

NOVEMBER 13, 2023

The NJ Township expands their partnership with the government management software provider to streamline operations and constituent services in the municipality.

Management 52

Management Constituents Government Operations 52

GovPilot

NOVEMBER 9, 2023

The NJ Township expands their partnership with the government management software provider to streamline operations and constituent services throughout the municipality.

Management 52

Management Constituents Government Operations 52

GovPilot

NOVEMBER 17, 2023

The New Jersey City expands their partnership with the cloud-based government management software provider to streamline operations and constituent services throughout the municipality.

Management 52

Management Constituents Government Operations 52

GovPilot

NOVEMBER 7, 2023

The New Jersey Township expands their partnership with the cloud-based government management software provider to streamline operations and constituent services throughout the municipality.

Management 52

Management Constituents Government Operations 52

GovPilot

NOVEMBER 7, 2023

The New Jersey Township expands their partnership with the cloud-based government management software provider to streamline operations and constituent services throughout the municipality.

Management 52

Management Constituents Government Operations 52

GovPilot

NOVEMBER 7, 2023

The New Jersey Township expands their partnership with the cloud-based government management software provider to streamline operations and constituent services throughout the municipality.

Management 52

Management Constituents Government Operations 52

GovPilot

NOVEMBER 9, 2023

The New Jersey Township expands their partnership with the cloud-based government management software provider to streamline operations and constituent services throughout the municipality.

Management 52

Management Constituents Government Operations 52

GovPilot

NOVEMBER 7, 2023

The New Jersey City expands their partnership with the cloud-based government management software provider to streamline operations and constituent services throughout the municipality.

Management 52

Management Constituents Government Operations 52

GovLoop

NOVEMBER 12, 2024

The number of phishing attempts — the most common type of cyberattack — increased 62% from 2023 to 2024, for instance, and identity-related incidents have directly affected 84% of organizations this year, a 68% increase from 2023. Identity-based cybersecurity threats are on the rise. It is your source record of identity.

Security 59

Security Constituents Public Sector Operations 59

Google Public Sector

AUGUST 29, 2023

The public sector continues to inspire us with their dedication to leveraging technology and serving their constituents. A key aspect of this mission involves ensuring that constituents can readily access answers to their questions. Operating 24/7, the SBSD features virtual agents that manage around 1,200 calls daily.

Education 52

Education Government Public Sector Constituents 52

Government Technology Insider

OCTOBER 30, 2024

As state Health and Human Services agencies explore new ways to improve constituent service and outcomes, they are identifying new AI use cases to solve some of HHSs biggest problems. While foundational challenges such as constituent engagement and workforce effectiveness remain, the ways in which agencies measure success are evolving.

Constituents 52

Constituents Implementation Public Face Social Services 52

GovLoop

SEPTEMBER 7, 2023

But agencies also use AI in less conspicuous ways — to accelerate backend tasks and secure IT networks, for instance — and constituents often have no idea when AI makes decisions about their lives. And in Texas, state officials use NLP to read constituent emails and forward them to the correct departments.

Constituents 98

Constituents Social Media Security Transportation 98

Google Public Sector

OCTOBER 16, 2024

In 2023, we gathered the government technology community to explore and share best practices on how to get started with AI. See how Google Public Sector can help your organization use technology to become more connected, secure, and responsive to the needs of your constituents.

Public Sector 129

Public Sector Security Cultivation Public Service 129

AWS Public Sector Blog

OCTOBER 3, 2023

This is particularly valuable in times of crisis or when there’s a need to respond swiftly to constituent demands. Running containerized on-premises or self-managed workloads involves significant overhead to manage operational resources. Configurations become code, deployments can be automated, and rollbacks are swift.

Public Sector 126

Public Sector Security Management Operations 126

AWS Public Sector Blog

NOVEMBER 27, 2023

Save costs and improve operations, efficiency, and resiliency CalHEERS is a complex solution. The original on-premises system was designed for peak usage, which meant that for most of the year, it ate up unnecessary operational costs. Every year, the team has improved operations, simplified the system, and enhanced the user experience.

Public Sector 72

Public Sector Local Government Constituents Operations 72

AWS Public Sector Blog

MARCH 15, 2023

Announcing the AWS IMAGINE Grant funding opportunity for 2023 To support and discover nonprofits that are bringing high-impact technology projects to life, AWS announced the launch of the 2023 funding cycle for the AWS IMAGINE Grant.

Nonprofit 52

Nonprofit Public Sector Leadership Engagement 52

GovPilot

FEBRUARY 28, 2023

Are you someone who prefers to support organizations that operate based on values you align yourself with? Now more than ever, people are mindful about only supporting institutions that uphold values which reflect their own.

Local Government 52

Local Government Community Engagement Government Engagement 52

AWS Public Sector Blog

JULY 18, 2023

With improved data insights, nonprofits can personalize communications with constituents, strengthen donor relationships, enhance operational efficiencies, and more. Examples include storing constituent profile information, whether or not a donor attended a fundraising event, communication preferences, and donation records.

Nonprofit 52

Nonprofit Fundraising Constituents Public Sector 52

AWS Public Sector Blog

AUGUST 6, 2024

With cloud as the new operational foundation, governments can fully embrace innovation to revolutionize constituent services and operational effectiveness. In 2019, Amazon set a goal to match all of the electricity used across it global operation with 100 percent renewable energy by 2030.

Public Sector 69

Public Sector Public Safety Operations Sustainability 69

GovLoop

JANUARY 9, 2024

They wanted to embrace new technology to better support constituent access. But that’s not the end of their innovations, which could improve operations for constituents and the courts alike. In the future, he would like the court to send automatic reminders by text, communicating with constituents as a medical provider might.

Constituents 65

Constituents Management Accountability Communications 65

GovLoop

OCTOBER 18, 2022

Over the past two years, federal, state and local government leaders have had to be more agile than ever, adapting to the ever-changing demands that a global pandemic brings, while seamlessly providing the services that constituents have come to expect. Jeanette Manfra, Senior Director, Global Risk and Compliance, Google Cloud.

Constituents 52

Constituents Public Sector Education Local Government 52

Government Technology Insider

APRIL 10, 2024

In 2023, the U.S. Partnering on connectivity solutions benefits constituents as well. Depending on the specifics of the partnership, states can hold partial or full ownership of the network, which means there’s some accountability that the partnership is structured with constituents’ needs in mind,” he said. “At

Public Policy 64

Public Policy Constituents Public Sector Accountability 64

GovPilot

JANUARY 27, 2023

If your government is operating from a rural location, there’s a serious chance that you internet and internet infrastructure is far from modernized. According to the USDA, 22% of rural areas (and 27% of tribal lands) continue to lack modern broadband service.

Local Government 52

Local Government Government Operations Constituents 52

GovLoop

OCTOBER 9, 2023

The innovations of today are the operations of tomorrow. Innovation isn’t just for one person or one team — instead, it should be shared among departments and involve constituents as well, so that it’s part of the overall civic culture. “It could be something on a small scale first, and then it can grow, but it has to start somewhere.”

Implementation 98

Implementation Management Constituents Accountability 98

Google Public Sector

JULY 7, 2023

million constituents in the Dallas, Texas area. Using innovation to support equitable access In April 2023, Dallas County began using Contact Center AI (CCAI) and Enterprise Translation Hub (ETH) to provide critical language services to constituents. Their ETH program translates existing service documents.

Public Sector 40

Public Sector Translation Constituents Local Government 40

GovLoop

JULY 19, 2023

Good measurements also help you communicate with constituents and elected officials about what you’re accomplishing and how you’re responding to their concerns. Output metrics show what you’re delivering to constituents, process metrics track your operations and activity metrics measure your efforts to improve performance.

Constituents 52

Constituents Elected Officials Communications Operations 52