AWS Public Sector Blog

JULY 18, 2023

With improved data insights, nonprofits can personalize communications with constituents, strengthen donor relationships, enhance operational efficiencies, and more. Examples include storing constituent profile information, whether or not a donor attended a fundraising event, communication preferences, and donation records.

Nonprofit 130

Nonprofit Fundraising Constituents Public Sector 130

AWS Public Sector Blog

AUGUST 6, 2024

With cloud as the new operational foundation, governments can fully embrace innovation to revolutionize constituent services and operational effectiveness. In 2019, Amazon set a goal to match all of the electricity used across it global operation with 100 percent renewable energy by 2030.

Public Sector 173

Public Sector Public Safety Operations Sustainability 173

Google Public Sector

JULY 7, 2023

million constituents in the Dallas, Texas area. Using innovation to support equitable access In April 2023, Dallas County began using Contact Center AI (CCAI) and Enterprise Translation Hub (ETH) to provide critical language services to constituents. Their ETH program translates existing service documents.

Public Sector 113

Public Sector Translation Constituents Local Government 113

Google Public Sector

AUGUST 29, 2023

The public sector continues to inspire us with their dedication to leveraging technology and serving their constituents. A key aspect of this mission involves ensuring that constituents can readily access answers to their questions. Operating 24/7, the SBSD features virtual agents that manage around 1,200 calls daily.

Education 98

Education Government Public Sector Constituents 98

AWS Public Sector Blog

AUGUST 21, 2024

They often rely on donor and grant funding, so they have to justify every expense to their constituents. They apply that frugal approach to IT: they build and operate only what they need to pursue their mission, and constantly innovate both to meet mission objectives and optimize cost. Going over budget is not an option.

Nonprofit 189

Nonprofit Laws Public Policy Development 189

GovLoop

JULY 18, 2023

Agencies seeking to improve customer experience face multiple hurdles — some that start long before direct interaction with constituents. Legacy technology debt, and almost as importantly, legacy IT approaches, are core challenges,” said Matt Barry, Chief Operating Officer, HP Federal. The key, Gardner said, is communication.

Security 98

Security Constituents Communications Budgeting 98

AWS Public Sector Blog

AUGUST 17, 2023

Since April 1, 2023, state Medicaid agencies (SMA) have one year to “unwind” temporary COVID-era changes and return to pre-pandemic ways of working. million Medicaid members have been disenrolled as of August 11, 2023. A major part of that is re-certifying the 91 million members currently receiving Medicaid benefits. At least 4.5

Campaign 130

Campaign Outreach Public Sector Constituents 130

AWS Public Sector Blog

SEPTEMBER 27, 2023

Public health agencies know that modernizing their technology infrastructure is necessary to avoid disruptions to program operations and create new opportunities to serve their constituents. The WIC system went live in production in March 2023.

Public Health 200

Public Health Accountability Leadership Management 200

GovLoop

NOVEMBER 29, 2023

In today’s world of siloed and scattered data, agencies often have an incomplete picture of their constituents. And the agency can offer constituents online, self-guided applications and mobile-first experiences, among other features.

Constituents 97

Constituents Economic Development Local Government Government 97

AWS Public Sector Blog

APRIL 17, 2023

The National Association of State Chief Information Officers ( NASCIO ) recently released the 2023 report of the top 10 priorities of state chief information officers (CIOs) for strategies, management processes, and solutions. million residents. Then, AWS helps to implement solutions to close those gaps strategically.

Public Sector 130

Public Sector Local Government Management Education 130

GovLoop

APRIL 22, 2024

GAO, in a 2023 report about the Internal Revenue Service’s modernization efforts, describes it this way: “In an era of constrained budgets, the high costs of maintaining legacy systems could limit an agency’s ability to modernize and develop new or replacement systems.” This is called technical debt. Department of Labor. Department of Labor.

Legislation 72

Legislation Public Administration Constituents Budgeting 72

GovPilot

NOVEMBER 17, 2023

The NJ Township expands their partnership with the cloud-based government management software provider to streamline operations and constituent services throughout the municipality.

Management 52

Management Constituents Government Operations 52

GovPilot

NOVEMBER 17, 2023

The New Jersey Township expands their partnership with the cloud-based government management software provider to streamline operations and constituent services throughout the municipality.

Management 52

Management Constituents Government Operations 52

GovPilot

NOVEMBER 17, 2023

The New Jersey Township expands their partnership with the cloud-based government management software provider to streamline operations and constituent services throughout the municipality.

Management 52

Management Constituents Government Operations 52

GovPilot

NOVEMBER 9, 2023

The NJ Township expands their partnership with the government management software provider to streamline operations and constituent services throughout the municipality.

Management 52

Management Constituents Government Operations 52

GovPilot

NOVEMBER 9, 2023

The NJ Township expands their partnership with the government management software provider to streamline operations and constituent services throughout the municipality.

Management 52

Management Constituents Government Operations 52

AWS Public Sector Blog

NOVEMBER 29, 2022

As we move into the next stage of normalcy, organizations must adapt and innovate to keep up with the constantly evolving global landscape and the changing needs of end users and constituents. Announcing the 2022-2023 IMAGINE Grant winners. Learn more about Continuity of Government IT on AWS.

Public Sector 147

Public Sector Leadership Nonprofit Security 147

GovPilot

NOVEMBER 13, 2023

The New Jersey Borough expands their partnership with the cloud-based government management software provider to streamline operations and constituent services throughout the municipality.

Management 52

Management Constituents Government Operations 52

GovPilot

NOVEMBER 9, 2023

The New Jersey Township expands their partnership with the cloud-based government management software provider to streamline operations and constituent services throughout the municipality.

Management 52

Management Constituents Government Operations 52

GovPilot

NOVEMBER 17, 2023

The New Jersey Borough expands their partnership with the cloud-based government management software provider to streamline operations and constituent services throughout the municipality.

Management 52

Management Constituents Government Operations 52

GovPilot

NOVEMBER 17, 2023

The New Jersey Borough expands their partnership with the cloud-based government management software provider to streamline operations and constituent services throughout the municipality.

Management 52

Management Constituents Government Operations 52

GovPilot

NOVEMBER 13, 2023

The NJ Township expands their partnership with the government management software provider to streamline operations and constituent services in the municipality.

Management 52

Management Constituents Government Operations 52

GovPilot

NOVEMBER 9, 2023

The NJ Township expands their partnership with the government management software provider to streamline operations and constituent services throughout the municipality.

Management 52

Management Constituents Government Operations 52

GovPilot

NOVEMBER 17, 2023

The New Jersey City expands their partnership with the cloud-based government management software provider to streamline operations and constituent services throughout the municipality.

Management 52

Management Constituents Government Operations 52

GovPilot

NOVEMBER 7, 2023

The New Jersey Township expands their partnership with the cloud-based government management software provider to streamline operations and constituent services throughout the municipality.

Management 52

Management Constituents Government Operations 52

GovPilot

NOVEMBER 7, 2023

The New Jersey Township expands their partnership with the cloud-based government management software provider to streamline operations and constituent services throughout the municipality.

Management 52

Management Constituents Government Operations 52

GovPilot

NOVEMBER 7, 2023

The New Jersey Township expands their partnership with the cloud-based government management software provider to streamline operations and constituent services throughout the municipality.

Management 52

Management Constituents Government Operations 52

AWS Public Sector Blog

MARCH 31, 2023

As the COVID-19 public health emergency (PHE) begins to wind down, starting April 1, 2023, state Medicaid agencies (SMAs) will have one year to “unwind” temporary COVID-era changes and return to pre-pandemic ways of working. Business level architecture for returned mail processing and constituent outreach 1.

Outreach 130

Outreach Public Sector Constituents Campaign 130

GovPilot

NOVEMBER 9, 2023

The New Jersey Township expands their partnership with the cloud-based government management software provider to streamline operations and constituent services throughout the municipality.

Management 52

Management Constituents Government Operations 52

GovPilot

NOVEMBER 7, 2023

The New Jersey City expands their partnership with the cloud-based government management software provider to streamline operations and constituent services throughout the municipality.

Management 52

Management Constituents Government Operations 52

American City & Country

SEPTEMBER 23, 2024

The good news is that the latest Governors Highway Safety Association (GHSA) statistics show the first half of 2023 brought a 4% decrease in pedestrian fatalities. Share data in easily understandable formats so constituents understand why this is a safety problem and not just an inconvenience.

Laws 110

Laws Public Safety Constituents Operations 110

Google Public Sector

AUGUST 29, 2023

The public sector continues to inspire us with their dedication to leveraging technology and serving their constituents. A key aspect of this mission involves ensuring that constituents can readily access answers to their questions. Operating 24/7, the SBSD features virtual agents that manage around 1,200 calls daily.

Education 52

Education Government Public Sector Constituents 52

Government Technology Insider

OCTOBER 30, 2024

As state Health and Human Services agencies explore new ways to improve constituent service and outcomes, they are identifying new AI use cases to solve some of HHSs biggest problems. While foundational challenges such as constituent engagement and workforce effectiveness remain, the ways in which agencies measure success are evolving.

Constituents 52

Constituents Implementation Social Services Public Face 52

GovLoop

SEPTEMBER 7, 2023

But agencies also use AI in less conspicuous ways — to accelerate backend tasks and secure IT networks, for instance — and constituents often have no idea when AI makes decisions about their lives. And in Texas, state officials use NLP to read constituent emails and forward them to the correct departments.

Constituents 98

Constituents Social Media Security Transportation 98

GovPilot

FEBRUARY 28, 2023

Are you someone who prefers to support organizations that operate based on values you align yourself with? Now more than ever, people are mindful about only supporting institutions that uphold values which reflect their own.

Local Government 52

Local Government Community Engagement Government Engagement 52

GovLoop

JANUARY 9, 2024

They wanted to embrace new technology to better support constituent access. But that’s not the end of their innovations, which could improve operations for constituents and the courts alike. In the future, he would like the court to send automatic reminders by text, communicating with constituents as a medical provider might.

Constituents 64

Constituents Management Accountability Communications 64

GovLoop

OCTOBER 18, 2022

Over the past two years, federal, state and local government leaders have had to be more agile than ever, adapting to the ever-changing demands that a global pandemic brings, while seamlessly providing the services that constituents have come to expect. Jeanette Manfra, Senior Director, Global Risk and Compliance, Google Cloud.

Constituents 52

Constituents Public Sector Education Local Government 52