Remove 2023 Remove Constituents Remove Management
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Bringing in Constituent Perspectives

GovLoop

Effective CX also recognizes that “constituents” are not always people — they can be businesses, nonprofits and other entities an agency’s mission affects — and that English isn’t always their primary language. There are several concrete ways to gather useful feedback. Ask simple questions first, then more challenging ones.

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5 public sector technology predictions for 2023

AWS Public Sector Blog

As we look toward the future, it’s clear that public sector organizations will need to continue to adapt and innovate to successfully navigate the constantly-evolving global landscape and changing needs of their end users and constituents. Our team stands ready to help you use the cloud to accomplish your mission objectives in 2023.

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Sullivan County debuts generative AI chatbot, Saige, to answer constituent FAQs

Google Public Sector

In 2023, we introduced a virtual agent powered by Dialogflow that has helped us quickly provide our constituents with answers to simple questions. As Saige’s knowledge repository grows, our offices continue to get more and more time back to manage more complex issues that require the face-to-face, human touch.

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Announcing the 2023 Google Cloud Customer Award Winners in Government and Education

Google Public Sector

The public sector continues to inspire us with their dedication to leveraging technology and serving their constituents. Google Cloud Customer Award Winners: Government Winner: Federal Emergency Management Agency (FEMA). A key aspect of this mission involves ensuring that constituents can readily access answers to their questions.

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Nominations open for the 2024 American City & County Crown Communities and Exemplary Public Servants awards

American City & Country

Since 2004, the Crown Communities awards have recognized government projects with long-term implications for a city/county/municipality and its constituents. If there is a star on your staff, who goes above and beyond to serve their constituents, nominate them.

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What is Disaster Resilient Infrastructure? Why is it Needed? | GovPilot

GovPilot

has seen many devastating and historic natural disasters over the past decade, including the never-seen-before, 2023 snowstorms in California and the unrelenting, historic Canadian wildfires in 2023 that had lasting effects on the entire U.S.

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Livingston, NJ Expands GovPilot Partnership With New Government Management Software In 2023

GovPilot

The NJ Township expands their partnership with the cloud-based government management software provider to streamline operations and constituent services throughout the municipality.